PHY Lyhorng
Phnom Penh,Cambodia
Summary
Highly motivated and adaptable professional with a strong teamwork and collaboration skill set. Demonstrates excellent communication abilities, responsibility in all tasks. Known for a problem-solving mindset, self-motivated, honest, and approachable personality. Eager to learn and adapt to new challenges while working independently or as part of a team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Logistics - Document Agent
Maersk Logistics & Services Cambodia Ltd
Phnom Penh, Cambodia
09.2022 - 02.2025
- Managed daily operation, communicating and interacting with customers.
- Timeline managed and followed up documents with Vendors.
- Reviewing and ensuring the timely provision of required documents from vendors to the destination.
- Provided advisory support on any cases or issues to vendors.
- Fulfilled client requests within agreed timeframes to maintain and achieve good KPIs.
Counter associate
Maersk Logistics & Services Cambodia Ltd
05.2022 - 09.2022
- Serving Customers at counter.
- Payment posting, Released E-FCR, and other documents to customers.
- Assisting customers by providing accurate and relevant information.
Air-Ticket Superivisor
Sunbird International (Cambodia) CO., LTD
Phnom Penh
11.2021 - 04.2022
- Managed daily operations.
- Customer serving and product selling.
- Verified tickets issued to customers and ensured correct pricing.
- Amadeus system using: Issued tickets, processed date changes, tickets refunds, and handled other related tasks.
- Payment Collection.
- Trained new hires and set up mentoring tasks.
- Verify daily sell report.
- Handled Monthly report, Yearly report.
Air-ticketing
SUNBIRD TRAVEL AGENT
Toul Svay Prey II, Phnom Penh
12.2019 - 10.2021
- Checked and recommend the flight schedule with affordable price to customers,
- Amadeus System: Issued tickets, processed date changes, and other related tasks.
- Informed and followed up on flight ticket changes and updated dates.
- Provided excellent and friendly service
- Successfully delivered on tasks within tight deadlines.
- daily reports.
Cargo Acceptant
Cargo Airport Terminal
01.2018 - 01.2020
- Record daily shipping documents
- Check and control all operation with standard safety policies
- Check the Master and House Airway bill number, Flight, Pieces and Weight
Education
Bachelor's degree - Banking and Finance
Asia Euro University
Phnom Penh /2014 - /2018
High School
Samdach Hunsen Phnom Penh Thmey High school
Phnom Penh /2008 - /2018
Skills
▪ Strong Teamwork and Collaboration Skills
▪ Hardworking and Able to Work Independently or as Part of a Team
▪ Excellent Communication Skills, Responsible, and Enthusiastic
▪ Eager to Learn and Adapt to New Challenges
▪ Problem-Solving Mindset with a Solution-Oriented Approach
▪ Positive, Self- motivation, Honest, and Approachable Personality
Accomplishments
01-Dec-2024: Received Spot Award on smooth handling GU/Uniqlo direct & indirect/Macys with well management and achieved good KPI from clients.
01-Jun-2024: Received Spot Award on new client handled GU direct and Indirect.
Certification
22-Dec-2022: Has successfully completed CarePRO Training (As Maersk Internal Training Program)
07-Feb-2018: Has completed Customer Service Excellent for Frontline Employee at APLUS Company at Cargo Airport.
06-Feb-2018: Has completed IATA Dangerous Goods Regulation at Cargo Airport.
03-Feb-2018: Has completed Live Animal Regulation and Transportation Warehouse Personnel at Cargo Airport.
02-Feb-2018: Has completed General Cargo Handling course at Cargo Airport.
Timeline
Lead Logistics - Document Agent
Maersk Logistics & Services Cambodia Ltd
09.2022 - 02.2025
Counter associate
Maersk Logistics & Services Cambodia Ltd
05.2022 - 09.2022
Air-Ticket Superivisor
Sunbird International (Cambodia) CO., LTD
11.2021 - 04.2022
Air-ticketing
SUNBIRD TRAVEL AGENT
12.2019 - 10.2021
Cargo Acceptant
Cargo Airport Terminal
01.2018 - 01.2020
22-Dec-2022: Has successfully completed CarePRO Training (As Maersk Internal Training Program)
07-Feb-2018: Has completed Customer Service Excellent for Frontline Employee at APLUS Company at Cargo Airport.
06-Feb-2018: Has completed IATA Dangerous Goods Regulation at Cargo Airport.
03-Feb-2018: Has completed Live Animal Regulation and Transportation Warehouse Personnel at Cargo Airport.
02-Feb-2018: Has completed General Cargo Handling course at Cargo Airport.
Bachelor's degree - Banking and Finance
Asia Euro University
/2014 - /2018
High School
Samdach Hunsen Phnom Penh Thmey High school
/2008 - /2018
Similar Profiles
Ney PhearakNey Phearak
Customer Service Agent at Maersk Logistic CambodiaCustomer Service Agent at Maersk Logistic Cambodia
Teerati AnandhwanlertTeerati Anandhwanlert
Air Freight Pricing Executive at Maersk Logistics and Services (Thailand) Ltd.Air Freight Pricing Executive at Maersk Logistics and Services (Thailand) Ltd.
Jhugroo KamleshJhugroo Kamlesh
Air & LCL Pricing Analyst at Maersk Logistics & Services Mauritius LtdAir & LCL Pricing Analyst at Maersk Logistics & Services Mauritius Ltd