Experienced Manager with over 4 years in Software Development industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Product Director
Remotes Pte Ltd
Taipei, Taiwan
01.2023 - Current
Collaborated with sales, marketing and support teams to launch products on time and within budget.
Monitored market trends and competitor performance and analysed gaps to update promotional strategies and maximise sales.
Implemented assessment mechanisms to evaluate and optimise existing product performance.
Led cross-functional teams in developing, testing and launching new products.
Created delivery plans and project-managed change initiatives for new products.
Collaborated with cross-functional teams to develop feasible solutions for product evolution.
Prioritised product backlog to achieve goals and targets.
General Manager
Techbodia
Phnom Penh, Cambodia
01.2022 - Current
Delivered business strategy to drive revenue and operational efficiencies.
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Set policies and processes outlining expectations on employee behaviour at every level.
Scheduled regular team meetings to discuss business updates, issues and recommendations.
Department Manager
Remotes Pte Ltd
Taipei, Taiwan
01.2021 - Current
Recruited and trained department staff to boost employees productivity.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Delegated tasks and reacted to changing workloads to maintain efficient operations.
Senior Technical Consultant
Titansoft Pte Ltd
Taipei, Taiwan
12.2016 - 12.2020
Analysed business and technical requirements, identifying opportunities that led to 27% performance increase.
Drove continuous improvement, providing thought leadership in technical aspects of solution delivery.
Minimised effects of technological disasters by developing detailed disaster recovery plans.
Helped to maintain competitive edge by ensuring up-to-date knowledge in modern technology trends.
Education
Bachelor of Information Management
TungHai University
Taichung, Taiwan
09.2012 - 06.2016
Skills
Consistently meet goals
Stakeholder relations
Conflict resolution
Compensation/benefits administration
Salary structure/compensation analysis
Business development
Effective leader
Hiring and training
Languages
Chinese (Mandarin)
Native
English
Fluent
Timeline
Product Director
Remotes Pte Ltd
01.2023 - Current
General Manager
Techbodia
01.2022 - Current
Department Manager
Remotes Pte Ltd
01.2021 - Current
Senior Technical Consultant
Titansoft Pte Ltd
12.2016 - 12.2020
Bachelor of Information Management
TungHai University
09.2012 - 06.2016
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