Seng Kimtha
Siem Reap
Summary
Knowledgeable financial professional experienced in assessing credit viability for borrowers. Good organizational and critical thinking skills. Offering 7years of related...
experience. Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Senior Credit Officer
Linking:https://www.prasac.com.kh/en/locations/siem-reap/
National Road No. 6, Banteay Chas village, Sangkat Sla Kram, Krong Siem Reap, Siem Reap
12.2016 - Current
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Organized and finalized loan applications for underwriter review.
- Checked appraisals, title information and insurance documents for each property.
- Recommended approval or disapproval of commercial, real estate or credit loans.
- Optimized credit approval and collection processes, improving operational efficiencies by over [Number]%.
- Used [Software] and [Software] to perform credit appraisals, document verification and loan approvals.
- Investigated and resolved customer disputes related to credit decisions.
- Analyzed and monitored portfolio credit performance against expectations and recommended improvement strategies.
- Performed credit reviews on corporations to assess financial conditions.
- Improved understanding of financial statements, which helped in assessing risk.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Developed credit models to assist in the credit decisioning process.
- Conducted presentations to upper management and executive teams for loan recommendations.
- Created credit policies, processes and procedures to maintain compliance with banking regulations.
Receptionist
Reaksmey Chanreas Hotel
Street63,Sivutha Blvd, Siem Reap
04.2010 - 10.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Bachelor of Science - Management Science
National University of Managemen
Phnom Penh. 237061https://en.wikipedia.org/wiki/Na10.2017
Bachelor of Science - Philosophy of Buddhist And Law
Preah Sihamoniraja Buddhist University
Phnom Penh 12301, Https://www.linkedin.com/school02.2017
Skills
- Request Approval
- Strategic Financial Planning
- Closing Procedures
- Corrective Actions
- Resolve Problem with Customer
- Customer Service Process Improvement
- Customer Service
- Microsoft Office
- Availability Record Keeping
- Front Desk Operations
- Listening Skills
- Answer Telephone Calls
Languages
Cambodian
Native language
English
Advanced
C1
Timeline
Senior Credit Officer
Linking:https://www.prasac.com.kh/en/locations/siem-reap/
12.2016 - Current
Receptionist
Reaksmey Chanreas Hotel
04.2010 - 10.2012
Bachelor of Science - Management Science
National University of Managemen
Bachelor of Science - Philosophy of Buddhist And Law
Preah Sihamoniraja Buddhist University