Toseth Hong
CEO
Phnom Penh
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
8
8
years of professional experience
Work History
Jewelry Store Manager
Sovanny Diamond
01.2023 - Current
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained accurate financial records through diligent bookkeeping practices including monitoring daily cash flow transactions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Organized in-store events for promotional purposes, attracting new clients and boosting overall revenue.
Credit Manager
Foreign Trade Bank Of Cambodia
01.2022 - 12.2022
- Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
- Conducted comprehensive financial analysis to assess creditworthiness for both new and existing customers.
- Developed strong relationships with clients through professional communication and timely resolution of credit issues.
- Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Negotiated settlements and payment terms with customers and delivered customized payment plans.
Senior Credit Officer
Foreign Trade Bank Of Cambodia
01.2020 - 12.2021
- Adhered to banking standards and government lending guidelines for loan services.
- Reduced delinquency rates with proactive account management, timely interventions, and tailored recovery solutions.
- Drove process improvements in credit operations through streamlining workflows, automating tasks, and leveraging technology solutions.
- Achieved operational efficiency targets by optimizing staffing levels based on workload analysis and capacity planning data insights.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Developed credit models to assist in the credit decisioning process.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Worked flexible hours across night, weekend, and holiday shifts.
Credit Officer
Foreign Trade Bank Of Cambodia
04.2016 - 12.2019
- Monitored client abilities and account information to determine appropriate credit approval decisions.
- Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
- Organized and finalized loan applications for underwriter review.
- Interviewed credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- Checked appraisals, title information and insurance documents for each property.
- Attended ongoing professional training to facilitate accurate and productive credit management.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Education
MBA - Global Business Management
Humber College
Toronto Ontario, Canada 04.2001 -
BBA - Business Management
School of Business And Law
London, England 04.2001 -
High School Diploma -
Zaman International School
Phnom Penh, Cambodia 04.2001 -
Skills
Adaptability and Flexibility
Goal Setting
Attention to Detail
Shift Scheduling
Financial analysis
Teamwork and Collaboration
Store operations
MS Office
Performance Tracking and Evaluation
Customer Service
Staff Development
Timeline
Jewelry Store Manager
Sovanny Diamond
01.2023 - Current
Credit Manager
Foreign Trade Bank Of Cambodia
01.2022 - 12.2022
Senior Credit Officer
Foreign Trade Bank Of Cambodia
01.2020 - 12.2021
Credit Officer
Foreign Trade Bank Of Cambodia
04.2016 - 12.2019
MBA - Global Business Management
Humber College
04.2001 -
BBA - Business Management
School of Business And Law
04.2001 -
High School Diploma -
Zaman International School
04.2001 -