Microsoft Excel, Canva, Adobe Express,POS systems, Facebook Bussiness Suite
THONG SINATH
Sale
Phnom Penh
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Barista Trainer
Popok Playnspace
07.2023 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
Barista Shift Supervisor
Cafeamazone
02.2022 - 06.2023
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
Bachelor of Arts - Marketing
National University Of Management
Street96, Phnom Penh, Cambodia 04.2022 - 01.2024
High School Diploma -
Preah Beida Ekareach High School
Srang Commune Kongpisey District Kompongspeu, 04.2020 - 01.2022
Skills
- Well coordinate and flexible
- A fast learner and able to handle many tasks at time
- Skillful in performing any clerical tasks
- Willingness to work toward to teamwork environment
- Good personality and communication skill
- Willingness to work on extra jobs if requested
Application - Position
Sale
Disclaimer
I strongly promise that the CV above is really correct. If there was wrong information, I could get the punishment according to the present law.
Personal Information
- Name: Thong Sinath
- Phone: +855977568655
- Email: Ssinaththong@gmail.com
- Address: Phnom Penh, Cambodia
- Date of Birth: 18/09/2002
Accomplishments
- Successfully trained 10+ new baristas improving drink preparation speed by 20% and ensuring consistent customer satisfication ratings.
Additional Information
- Fluant in khmer and conversational English
- Certifield in food & beverage Hygiene(2023)
- Passionate about latte art and coffee brewing techniques
- Completed online course in customer service and communication
Software
Certification
Barista Skill Training- Cambodia Coffee Association,
volunteer in community
Actively contributed to RYL Cambodia`s season 9 and 10 events a youth empowerment program designed to inspire and motivate Cambodian students. Supported event planning, logistics, and coordination with teams to ensure smooth program execution. Gained valuable experience in teamwork, leadership, and public engagement.
Timeline
Digital Marketing Basics- Google Digital Garage
04-2024
Food Safety & Hygiene - Ministry of Health
08-2023
Barista Trainer
Popok Playnspace
07.2023 - Current
Barista Skill Training- Cambodia Coffee Association,
07-2023
Bachelor of Arts - Marketing
National University Of Management
04.2022 - 01.2024
Barista Shift Supervisor
Cafeamazone
02.2022 - 06.2023
High School Diploma -
Preah Beida Ekareach High School
04.2020 - 01.2022
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