Thona Nheb
Phnom Penh
Summary
Dynamic Senior IP Network Engineer with extensive experience at Internet Service Provider, excelling in MPLS backbone management and BGP peering. Proven ability to enhance network performance through strategic planning and optimization, coupled with strong problem-solving and negotiation skills, driving successful project outcomes and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior IP Network Engineer
Internet Service Provider
Pnhom Penh
01.2017 - Current
- Network planning and optimization efforts across Core, Distribution, and Access layers, improving overall network efficiency and performance.
- Implemented and managed MPLS backbone networks using Juniper, Huawei, and Mikrotik devices, ensuring scalable and reliable connectivity.
- Configured dynamic routing protocols such as OSPF and ISIS in the core network, optimizing routing and improving network reliability.
- Configured routers and switches based on vendor recommendations, ensuring stable network performance and adherence to best practices.
- Conducted traffic measurements and utilized statistical analysis to optimize network interfaces, minimizing downtime and improving throughput.
- Managed network expansion planning, ensuring the necessary equipment and configurations were in place for future growth.
- Successfully configured BGP peering with customers and partners, resolving access and latency issues to enhance end-user experience.
- Balanced backbone network traffic to alleviate congestion, particularly for overseas traffic, maintaining consistent performance.
- Provided troubleshooting and resolution for network issues, including DDOS attacks and interface flapping, reducing service disruptions.
- Configured and managed ERP for Ethernet Ring Protection Switching to ensure network redundancy and stability.
- Collaborated with upstream providers to resolve network issues, ensuring continuous service delivery and minimal downtime.
- Monitored network utilization and provided regular reporting to optimize performance and preempt potential issues.
- Led on-site activations and relocations of new POPs in Thailand and Singapore, ensuring smooth deployment and integration into the network infrastructure.
Field Engineer Support
Onsite projects
Domestic
01.2016 - 12.2016
- On-site and remote support to customers, mainly related to network issues.
- Went to meet the customer with sale team for Network consulting
- Configure/Install Juniper, Cisco router/switch, and Fortinet firewall.
- Troubleshoot the network when the customer has issues with the firewall, router, switch, and wireless.
- Remote support customers investigate, diagnose, and troubleshoot network-related problems.
- Well-understand the company's and clients' needs, and negotiate with customers to find the best solution.
- Conducted comprehensive network audits and assessments to identify potential vulnerabilities and areas for improvement.
- Provided advanced troubleshooting for complex network configurations and performance issues, ensuring quick resolution and minimal downtime.
- Actively participated in technical training sessions for team members on the latest networking technologies and best practices.
- Created detailed documentation and reports on network configurations, changes, and support incidents to enhance knowledge sharing within the team.
- Collaborated with cross-functional teams to implement network security measures, enhancing overall security posture, and compliance.
- Implemented necessary configurations and updates on networking equipment to comply with evolving business needs and industry standards.
- Designed and implemented cost-effective modifications to improve equipment performance.
- Conducted site surveys to assess and document field conditions and project requirements.
Education
Bachelor - Computer Science
Royal University of Pnhom Penh
Pnhom Penh04.2017
Skills
- Palo Alto Networks
- Check Point Firewall
- Cisco ASA
- Mikrotik
- NOKIA
- F5 Firewall
- Cisco ISE
- Juniper MX
- Juniper QFX
- Huawei
- Fortinet
Certification
- 07/01/16, CCNA Routing and Switching
- 04/01/17, Bachelor of Computer Science
- 01/01/19, Juniper Network Certified Associate
- 11/01/20, Palo Alto Networks Certified Network Security Engineer
- 02/01/24, Fellowship APRICOT 2024
Languages
English
Khmer
Personal Information
- Date of Birth: 06/28/95
- Gender: Male
- Nationality: Cambodian
Timeline
Senior IP Network Engineer
Internet Service Provider
01.2017 - Current
Field Engineer Support
Onsite projects
01.2016 - 12.2016
Bachelor - Computer Science
Royal University of Pnhom Penh
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