Sorn Rambo
Business Anayst
Phnom Penh
Summary
IT Business Analyst with 5+ years' experience in ecommerce, digital marketing, and teaching. Passionate about using tech to drive insights and empower learning.
Overview
5
5
years of professional experience
3
3
Certification
Work History
ENGLISH TEACHER (PART-TIME)
BELTEI INTERNATION SCHOOL CAMPUS 5
01.2018
PART-TIME LECTURER
Phnom Penh International University
05.2024 - Current
- Deliver engaging and practical instruction in UX/UI design principles, guiding students through user-centered design, wireframing, prototyping, and portfolio development.
- Utilize industry-standard tools such as Figma, Adobe Illustrator, and Photoshop to bridge theoretical concepts with real-world applications.
- Design course syllabi, assess student progress, and foster creative problem-solving in both classroom and lab environments.
BUSINESS ANALYST
SCG DISTRIBUTION & RETAIL CO.,LTD.
01.2023 - Current
- Optimized the CRM value chain by enhancing customer management processes and integrating e-ordering systems, improving operational efficiency.
- Managed and maintained the company's web profile, ensuring up-to-date digital presence and brand consistency.
- Led Scrum and Agile workflows for the data management and digitalization team, streamlining processes and enhancing collaboration.
- Acquired and onboarded offline partners, logistics providers, and service partners to enhance offerings.
- Oversaw the ecommerce website, ensuring accurate content, product listings, and pricing. Coordinated brand, marketing, and e-commerce activities to drive engagement and sales.
- Monitored business outcomes and performance through data-driven analysis.
O2O PLATFORM DEVELOPMENT
SCG BUNTHAVORN CO.,LTD.
01.2021 - 01.2023
- Led digital marketing efforts across platforms, ensuring cohesive execution.
- Built an in-house team, reducing agency dependence and costs.
- Developed strategies for social media, website management, email marketing, and SEO/SEM.
- Aligned marketing strategies with business objectives through executive collaboration.
DIGITAL MARKETING SPECIALIST
KAMPOT CEMENT CO.,LTD.
Phnom Penh
01.2019 - 01.2021
IT SUPERVISOR
TRUE VISIONS INTERNATIONAL SCHOOL
01.2017 - 01.2018
- Managed and maintained the school website and systems for functionality and relevance.
- Installed, configured, and monitored hardware, software, and networks for optimal performance.
- Evaluated new technologies to enhance system efficiency.
- Taught computer classes and supported academic coordination.
COMPUTER TEACHER
LEARNING INTERNATIONAL SCHOOL
01.2016 - 01.2017
Education
M.SC. - DATA SCIENCE AND ARTIFICIAL INTELLIGENCE
Asian Institute Of Technology
01.2024
B.SC. - INFORMATION TECHNOLOGY
Build Bright University
01.2017
B.ED. - IN TEACHING ENGLISH AS A FOREIGN LANGUAGE
Beltei International University
01.2018
NATIONAL HIGH SCHOOL DIPLOMA - undefined
Sok An Prey Sandek High School
01.2013
Certification
- Digital Marketing Certified, HubSpot Academy.
- Social Media Certified, HubSpot Academy.
- SEO Certified, HubSpot Academy.
Awards
- 4th Sustainability Hackathon, AIT Entrepreneurship Center, 2023
- TOP 20 Business Model Competition (BMC), Business Competition Cambodia, 2023
- Employee of the Month, Entrepreneurship & Collaboration, 2021
Training
- Advertising with Meta, https://coursera.org/share/e9ffa974911db5751010036d4b8fe525
- Measure & Optimize Social Media Marketing Campaigns, https://www.coursera.org/account/accomplishments/certificate/AR5XMHXB79UQ
- Agile Project Management, https://www.coursera.org/account/accomplishments/certificate/S6468M8CY0Q6
Timeline
PART-TIME LECTURER
Phnom Penh International University
05.2024 - Current
BUSINESS ANALYST
SCG DISTRIBUTION & RETAIL CO.,LTD.
01.2023 - Current
O2O PLATFORM DEVELOPMENT
SCG BUNTHAVORN CO.,LTD.
01.2021 - 01.2023
DIGITAL MARKETING SPECIALIST
KAMPOT CEMENT CO.,LTD.
01.2019 - 01.2021
ENGLISH TEACHER (PART-TIME)
BELTEI INTERNATION SCHOOL CAMPUS 5
01.2018
IT SUPERVISOR
TRUE VISIONS INTERNATIONAL SCHOOL
01.2017 - 01.2018
COMPUTER TEACHER
LEARNING INTERNATIONAL SCHOOL
01.2016 - 01.2017
M.SC. - DATA SCIENCE AND ARTIFICIAL INTELLIGENCE
Asian Institute Of Technology
B.SC. - INFORMATION TECHNOLOGY
Build Bright University
B.ED. - IN TEACHING ENGLISH AS A FOREIGN LANGUAGE
Beltei International University
NATIONAL HIGH SCHOOL DIPLOMA - undefined
Sok An Prey Sandek High School
Skills
Data analysis
Project management
Business process improvement
Database management
Software development life cycle
CRM systems
Data visualization
BI tools expertise
Business analysis
Process improvement