Sor Chanbot
Team Lead Quality Assurance
Phnom Penh
Summary
Experienced Team Lead in Quality Assurance at Metaverse Oxygent Co., Ltd., specializing in Salesforce testing and team management. Background includes roles as Sales Manager in real estate and Store Manager at United Food Group, bringing strong leadership, cross-industry experience, and a focus on quality and performance.
Overview
7
7
years of professional experience
Work History
Team Lead Quality Assurance
Metaverse Oxygent Co.,Ltd.
Phnom Penh, Phnom Penh
10.2023 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Sales Manager
Real Estate
Phnom Penh
01.2021 - 09.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Store Manager
United Food Group
Phnom Penh
01.2019 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Science - Computer Science
National Polytechnic Institute of Cambodia (NPIC)
Phnom Penh, Cambodia 04.2001 -
No Degree - English Education
SAS Stanford American School
Phnom Penh, Cambodia 04.2001 -
Skills
Operations management
Performance monitoring
Process improvement
Coaching and mentoring
Performance improvement
Product management
Expertise
Management Skill
Soft Skill & Leadership
Salesforce Administration
Timeline
Team Lead Quality Assurance
Metaverse Oxygent Co.,Ltd.
10.2023 - Current
Sales Manager
Real Estate
01.2021 - 09.2023
Store Manager
United Food Group
01.2019 - 12.2021
Bachelor of Science - Computer Science
National Polytechnic Institute of Cambodia (NPIC)
04.2001 -
No Degree - English Education
SAS Stanford American School
04.2001 -