Sokhy Chea
Siem Reap
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
14
14
years of professional experience
Work History
Restaurant Head Trainer
Sala Bai Hotel School
Siea Reap
2018.01 - Current
- Implemented innovative teaching methods to enhance learning experiences.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Designed curriculum materials that reflect current industry standards.
- Developed training programs to enhance hospitality skills for diverse learners.
English Teacher
AIA International school
Siea Reap
2017.01 - 2018.01
- Developed engaging lesson plans for diverse student groups.
- Implemented classroom management strategies to maintain a positive learning environment.
- Implemented assessment strategies to evaluate student progress and understanding.
Waitress
Raffles Grand Hotel d’Angkor
Siea Reap
2012.01 - 2018.01
- Provided excellent customer service in a luxury hotel dining environment.
- Maintained cleanliness and organization of dining areas throughout service shifts.
- Took orders and communicated menu details to guests effectively.
- Addressed guest inquiries and resolved issues promptly to enhance satisfaction.
Education
Bachelor Degree - English
South East Asia University
Siem Reap01.2017
High School -
Angkor High School
Siem Reap01.2013
Restaurant Department Skill - English Speaking skill, Computer Skill
Sala Bai Hotel School
Siem Reap01.2012
Secondary School -
Bakong Secondary School
Siem Reap01.2011
Primary School -
Trapeang Thol School
Siem Reap01.2006
Skills
- Curriculum development
- Training delivery
- Hospitality training
- Learning assessment
Languages
- Khmer, Native
- English, Intermediate
- Chinese, Basic
Awards
- 2018, Received a good comment letter from the guest, Nominated as Employee of the Month
- 2017, Received 5 years dedication certificate
- 2017, Received a good comment letter from the guest, Nominated as Employee of the Month
- 2016, Employee of the Month Certificate (Best employee Of the Month June 2016)
Hobbies and Interests
- Swimming
- Cycling
- Yoga& Meditation
- Reading
Training
- 01/01/20, 12/31/22, DNA-Training, 6-months online and 5-days in physical, Asset H&C in Vietnam
- 01/01/19, 12/31/20, Train the Trainer, 6 months, Sala Bai Hotel School
- 01/01/18, 12/31/19, ASEAN CATC Training, Asean Refreshment master Trainer and assessor For RPL, Ministry of Tourisms
- 01/01/18, 01/31/18, Restaurant Training, One month in Jakarta, Indonesia, Swiss Belhotel International
- 01/01/18, 12/31/19, ASEAN CATC Training, Train the Trainer – Asean Master assessor, Ministry of Tourisms
- 01/01/12, 04/30/13, Skill Internship, 4 months at Miracle Hotel and Raffles Grand Hotel D’Angkor
- 01/01/11, 12/31/12, Child Safe Training, Friend International
Characteristics
- Honest
- Flexible
- Adaptable
- Hard working
Personal Information
- Date of birth: 07/07/94
- Height: 1.50cm
- Weight: 45kgs
- Gender: Female
- Nationality: Cambodian / Khmer
- Marital Status: Single
- Place of birth: Siem Reap Province
References
Ms. Chan Sokha (Training coordinator)
Tel: +855 17 928 185
Email: sokha@salabai.com
Ms. Soeung Sreypy (Teacher of English)
Tel: +855 15 662 455
Email: soeurngsreypy01@gmail.com
Timeline
Restaurant Head Trainer
Sala Bai Hotel School
2018.01 - Current
English Teacher
AIA International school
2017.01 - 2018.01
Waitress
Raffles Grand Hotel d’Angkor
2012.01 - 2018.01
Bachelor Degree - English
South East Asia University
High School -
Angkor High School
Restaurant Department Skill - English Speaking skill, Computer Skill
Sala Bai Hotel School
Secondary School -
Bakong Secondary School
Primary School -
Trapeang Thol School