SOK Rin
Operation / Sale / Marketing
Phnom Penh,Cambodia
Summary
Professional business leader prepared for challenges of Senior Manager role. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Senior Manager Operation & General Manager
Chip Mong Retail Co., Ltd
11.2023 - Current
- Develop Annual Sale, Marketing, Operation Plan for Legend Cinema & Doozii Playground to align with Finance and Marketing department to achieve the company goal
- To push achieve the sale target of Legend Cinema in total USD2.7M for one year
- To push achieve the sale target of Doozii Playground in total USD 1.8M for one year
- To be ensuring staff providing service is friendly, helpful & fast to make customer satisfaction all touch points of store and keep customer always come back
- To be ensure to manage for Marketing plan implement and flexible base on market and trend of customers
- To be ensure focus on other income to achieve target base on setting
- Delegate and supervise Operation team, Marketing team, Sale team, Demand & Planning team, Admin team subordinates to ensure all action plans is implemented properly and deliver favorable results
- To maintain good finance controls, including managing costs within given budgets, setting flexible staffing levels that ensure that the store is effectively and efficiently staffed according to the store’s anticipated business levels
Customer Development Manager & Assistant General Manager
Makro (Cambodia) Co., Ltd
04.2020 - 10.2023
- Develop Annual Sale Plan for Customer Development Department to align with Finance and Marketing department to achieve the company goal
- To push achieve the sale target of Customer Development in total USD15M for one year
- To push achieve the sale target of Key Account customer in total USD 4M for one year
- To be ensuring staff providing service is friendly, helpful & fast to make customer satisfaction all touch points of store and keep customer always come back
- To be ensure to manage for delivery product to customers on time and accuracy with service
- To push achieve the sale target via online for O2O (Offline to Online) in total USD 8M for one year of O2O Department
- Delegate and supervise Sale staffs subordinates to ensure all action plans is implemented properly and deliver favorable results
- To maintain good finance controls, including managing costs within given budgets, setting flexible staffing levels that ensure that the store is effectively and efficiently staffed according to the store’s anticipated business levels
Branch General Manager
Major Platinum Cineplex (Cambodia) Co., Ltd
05.2017 - 04.2020
- Company Overview: (Major Cineplex Sorya / Major Aeon Mall I & II)
- Develop Annual Operation Plan for Operation Department to align with Finance and Marketing department to achieve the company goal
- To push achieve the sale target of Operation as Ticket in total USD1.7M for 6 months with Concession in total USD 622K
- To be ensuring staff providing service is friendly, helpful & fast to make customer satisfaction all touch points of cinema and keep customer always come back
- Develop and efficiency spend yearly company Operation Budget
- Evaluate implemented action plans of operation and fix, where necessary, to improve then next plans
- Delegate and supervise Operation subordinates to ensure all action plans is implemented properly and deliver favorable results
- Work closely with local film producers and distributors for film programming to make sure effective with customer’s flow
- To maintain good finance controls, including managing costs within given budgets, setting flexible staffing levels that ensure that the cinema is effectively and efficiently staffed according to the cinema’s anticipated business levels
- To maintain that all stocks accurate, FIFO policy, set order plan in local and oversea
- Support Marketing and Sale Department as manage for all POSM materials inside mall and outside mall, propose marketing activities to get more revenue and customers, get more group booking as students, organization and other companies for visit cinema
- (Major Cineplex Sorya / Major Aeon Mall I & II)
Cinema Manager
MVPC Entertainment Ltd
07.2014 - 04.2017
- Company Overview: (Platinum Cineplex, Sorya & Siem Reap)
- To push achieve the sale target of Operation as Ticket in total USD1.2M with Concession in total USD 400K for year
- Develop Annual Operation Plan for Operation Department to align with Finance and Marketing department to achieve the company goal
- To be ensuring staff providing service is friendly, helpful & fast to make customer satisfaction all touch points of cinema and keep customer always come back
- Develop and efficiency spend yearly company Operation Budget
- Delegate and supervise Operation subordinates to ensure all action plans is implemented properly and deliver favorable results
- Work closely with local film producers and distributors for film programming to make sure effective with customer’s flow
- To maintain good finance controls, including managing costs within given budgets, setting flexible staffing levels that ensure that the cinema is effectively and efficiently staffed according to the cinema’s anticipated business levels
- To maintain that all stocks accurate, FIFO policy, set order plan in local and oversea on time
- Support Marketing and Sale Department as manage for all POSM materials inside mall and outside mall, propose marketing activities to get more revenue and customers, get more group booking as students, organization and other companies for visit cinema
- Work with social media team to maximize branding through Facebook page, Line, Instagram and other channel
- Handle some event & promotion through year calendar for cinema
- (Platinum Cineplex, Sorya & Siem Reap)
Cinema Supervisor
Sabay the Cineplex Cinema
01.2012 - 06.2014
- Take care operation of cinema
- Manage all the staffs to service and take care customers
- Checking Stock
- Control cash transaction of operation
- Do Daily sale ticket report to management
- Solve all the problem that happened with operation
Education
Bachelor of Science - Science of Agriculture
Prek Leap National School of Agriculture
Phnom Penh, Cambodia 04.2005 - 01.2007
Associate of Science - Science of Agriculture
Kampong Cham National School of Agriculture
Kampong Cham, Cambodia 04.1999 - 01.2002
High School Diploma -
Tbaung Khmum High School
Tbaung Khnum 04.2001 - 01.1999
Skills
Strategic planning
Personal Information
- Place of Birth: Kampong Cham Province
- Date of Birth: 06/15/82
- Gender: Male
- Nationality: Khmer
- Marital Status: Married
Timeline
Senior Manager Operation & General Manager
Chip Mong Retail Co., Ltd
11.2023 - Current
Customer Development Manager & Assistant General Manager
Makro (Cambodia) Co., Ltd
04.2020 - 10.2023
Branch General Manager
Major Platinum Cineplex (Cambodia) Co., Ltd
05.2017 - 04.2020
Cinema Manager
MVPC Entertainment Ltd
07.2014 - 04.2017
Cinema Supervisor
Sabay the Cineplex Cinema
01.2012 - 06.2014
Bachelor of Science - Science of Agriculture
Prek Leap National School of Agriculture
04.2005 - 01.2007
High School Diploma -
Tbaung Khmum High School
04.2001 - 01.1999
Associate of Science - Science of Agriculture
Kampong Cham National School of Agriculture
04.1999 - 01.2002
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