Sochettra Chiv
Talent Acquisition Manager
Phnom Penh
Summary
HR professional with significant expertise in human resources management, bringing value through strategic HR initiatives and employee development programs. Known for fostering collaborative environments and delivering consistent results. Skilled in talent acquisition, policy development, and effective communication.
Overview
12
12
years of professional experience
Work History
Operations Manager
Royal Group Wellness Co., Ltd.
07.2025 - Current
- Coordinated daily operations, managing workflows to ensure timely completion of tasks and adherence to quality standards.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Talent Acquisition & HRBP Manager
AIA Life Insurance
01.2025 - 06.2025
- Lead Talent Acquisition
- Developing resourcing strategies to attract top talents
- Recruitment budget management
- Liaise with the leadership of designated department to understand people challenges, needs and solutions.
- Provide coaching to line managers in relations to the team management and people related issues.
- Act as a sounding board to employees and line managers to address pain-point, thereby promoting employee well-being and engagement.
- Design effective departmental organization structure that supports the delivery of business priorities and aspirations.
- Led talent acquisition strategies that improved recruitment efficiency, enhancing the overall quality of hires across departments.
- Implemented innovative onboarding processes that streamlined integration for new employees, fostering engagement and retention.
- Managed performance management systems that drove employee development, contributing to organizational growth and succession planning.
- Facilitated cross-functional teams to address talent gaps, enhancing collaboration and promoting a cohesive work environment.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Advised senior management on organizational development and change management initiatives.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
HR & Admin Manager
Intercare Hospital - OCIC Group
05.2024 - 01.2025
- Oversaw payroll and benefits administration, ensuring accuracy and compliance with labor regulations and organizational policies.
- Building and managing HR team: Leading and developing HR professionals.
- Led recruitment initiatives, enhancing talent acquisition strategies to attract skilled professionals and reduce turnover rates.
- Implemented an employee onboarding program that enhanced new hire integration and reduced time-to-productivity.
- Fostering a positive and engaged work environment: Creating a culture of trust and respect.
- Developing and implementing HR policies and procedures: Ensuring compliance and consistency..
- Ensuring adherence to labor laws and regulations: Stay up to date on legal requirements.
- Facilitated training programs for staff, resulting in improved employee performance and increased satisfaction scores.
- Coordinated performance management systems that aligned employee objectives with organizational goals, driving overall productivity.
- Managed employee relations, resolving conflicts effectively and fostering a positive workplace culture that supports teamwork.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving..
- Promoting a safe work environment and implementing safety protocols.
Talent Acquisition Manager
Mega Asset Management - OCIC Group
03.2023 - 05.2024
- Led full-cycle recruitment processes, enhancing talent acquisition strategies to attract top-tier candidates across diverse roles.
- Collaborated with departmental leaders to identify staffing needs, aligning talent acquisition efforts with organizational goals and culture.
- Mentored junior recruiters, fostering skill development and ensuring adherence to best practices in recruitment methodologies.
- Evaluated and optimized recruitment metrics, driving continuous improvement in the hiring process and reducing time-to-fill positions.
- Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
- Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Improved company branding efforts by developing compelling content for career websites and social media channels that highlighted organizational culture and values.
- Coordinated job fairs and campus recruiting events to attract top talent from diverse backgrounds.
HR & Admin Manager
Hanuman Estate
05.2021 - 02.2023
- Formulating and executing HR strategies: Aligning HR initiatives with the overall business goals.
- Building and managing HR team: Leading and developing HR professionals.
- Staying informed about HR trends and best practices: Continuously learning and adapting to the evolving HR landscape.
- Overseeing the full recruitment lifecycle: From job postings to candidate selection.
- Developing and implementing recruitment strategies: Attracting and retaining top talent.
- Managing onboarding and orientation processes: Ensuring new hires are integrated into the company culture.
- Conducting performance evaluation: Evaluating employee performance and providing constructive feedback.
- Handling employee relations issues: Addressing grievances, conflict resolution, and disciplinary actions.
- Fostering a positive and engaged work environment: Creating a culture of trust and respect.
- Developing and implementing employee engagement initiatives: Boosting morale and productivity.
- Managing compensation and benefits programs: Ensuring fair and competitive compensation structures.
- Administering benefits programs: Including health insurance, retirement plans, and leave policies.
- Identifying training needs and developing training programs: Supporting employee growth and development.
- Overseeing and managing training initiatives: Ensuring employees are equipped with the skills they need to succeed.
- Ensuring adherence to labor laws and regulations: Stay up to date on legal requirements.
- Developing and implementing HR policies and procedures: Ensuring compliance and consistency.
- Promoting a safe work environment, implementing safety protocols, and ensuring compliance with safety regulations.
Assistant HR Manager
Orkide Development
01.2019 - 05.2021
- Assist Manager with day-to-day operations of the HR functions and duties
- Compile and update employee records (hard and soft copies)
- Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organizational objectives.
- Oversaw employee recognition program to encourage professional development and high performance.
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
- Coordinate HR projects (meetings, training, surveys etc.) and take minutes
- Deal with employee requests regarding human resources issues, rules, and regulations
- Manage in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
- Communicate with public services when necessary
- Properly handle complaints and grievance procedures
- Conduct initial orientation to newly hired employees
- Oversee our recruiters to source candidates and update our database
Talent Acquisition Executive
Cambodia Beverage
02.2017 - 01.2019
- Implement the end-to-end recruitment process to ensure the requested manpower is supplied on time and in full
- Ensure new employee fits in with the organization and culture
- Keep the candidate profiles on completion of recruitment activities and coordinate with system section to maintain recruitment policies and procedures in the HRIS
- Assist with the review and updating job descriptions and organizational chart to ensure every staff movement is up-to date and ready to use
- Implement the talent management related programs such as Employee Engagement Programs, Performance Management, Talent Pool Development to ensure all programs are well executed and ready to support the business
- Ensure that staff have the right skills, behavior, mind-set and encourage high performance driven culture
- Execute succession plan and career management program to ensure there are sufficient staff ready for key roles
- Coordinate the competency management programs to ensure employees have a clear framework of skills, knowledge, and abilities that they must meet to fulfil their job expectations and contribute to the company's success
- Coordinate Talent related events such as Quarterly Roadmap, Career Forum etc.
- Prepare recruitment and HR reports as per requested by superior.
Senior Recruitment Specialist
Unity Consult
12.2016 - 02.2017
- Manage employment contract
- Acquire talent staff and headhunting
- Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport
- Interviewing and assessing prospective applicants and matching them with vacancies at client companies
- Attracts applicants by placing job advertisements, contacting recruiters, using newsgroups and job sites
- Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements
- Screening candidates and drawing up shortlists of candidates for clients to interview
- Decide on the advertisement of vacancies
- Helping applicants to prepare for interviews
- Building relationships with clients.
HR Specialist
Vatanac Capital
01.2014 - 12.2016
- Develop job announcement of any position that we are required before putting them out on different advertising platforms, posting to all recruitment channels (websites, Facebook, LinkedIn, Recruitment Agencies etc.)
- Assist for any recruitment activities or events (career fair, career presentation at universities and other business partner etc.)
- Follow up recruitment status with agency
- Hunt and attract new talents match with the job requirement
- Arrange shortlisted and screening candidates to take relevant assessment mark and record results accurately to contribute to the recruitment decision
- Interviewing applicants, reviewing their writing test, oral test, manage all steps until hiring process, check reference, and collect document supports
- Prepare appointment offer letter new staff, track process confirmation, resignation & termination other duties assigned
- To ensure that recruitment is filled based on the deadline of manpower request
- Manage and update candidate's profile database
- Weekly update about recruitment status to the manager.
Education
Bachelor - English Literature
Norton University
Phnom PenhSkills
Candidate selection skills
Strategic hiring approach
Effective onboarding strategies
Team engagement initiatives
Workforce planning
Operational efficiency oversight
Analytical problem-solving
Customer engagement
Team leadership
Strategic negotiation skills
Interests
Listening to Music
Traveling
Doing Exercise
Watching Movies
References
Reference: Upon Request
Timeline
Operations Manager
Royal Group Wellness Co., Ltd.
07.2025 - Current
Talent Acquisition & HRBP Manager
AIA Life Insurance
01.2025 - 06.2025
HR & Admin Manager
Intercare Hospital - OCIC Group
05.2024 - 01.2025
Talent Acquisition Manager
Mega Asset Management - OCIC Group
03.2023 - 05.2024
HR & Admin Manager
Hanuman Estate
05.2021 - 02.2023
Assistant HR Manager
Orkide Development
01.2019 - 05.2021
Talent Acquisition Executive
Cambodia Beverage
02.2017 - 01.2019
Senior Recruitment Specialist
Unity Consult
12.2016 - 02.2017
HR Specialist
Vatanac Capital
01.2014 - 12.2016
Bachelor - English Literature
Norton University