Sivmey Te
Phnom Penh
Summary
I have three years of experience in a bank teller role. I am a highly organized and productive individual with strong customer service and communication skills. I provide a deep understanding of financial record-keeping and transactional accuracy, managing cash drawers, balancing daily transactions. I am always willing to go the extra mile for my customers, providing them with useful advice on how to manage their finances. I have an eye for detail and accuracy, which helps me to identify errors and ensure that transactions are processed correctly. I am highly motivated and also experienced in providing exceptional customer service through accounting processes and resolving problems. My best qualities are my quick problem-solving skills, and excellent customer service capabilities.
Overview
5
5
years of professional experience
Work History
Teller
Canadia Bank
Phnom Penh
01.2021 - Current
As a Teller at Canadia Bank, I was responsible for providing excellent customer service, and overseeing daily banking transactions. With my strong attention to detail and knowledge of banking procedures, I was able to ensure accuracy and efficiency in all transactions.
- Verified customers' identification to ensure compliance with laws and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Collaborated with team members to improve service delivery.
- Managed cash drawers and balanced daily receipts.
- Identified transaction errors when debits and credits did not balance.
Bank Teller Intern
Acleda Bank
Phnom Penh
05.2020 - 06.2020
- During my time as an intern bank teller, I gained valuable experience in customer service, cash handling, and financial transactions. I developed strong communication and problem-solving skills while working with a diverse team and assisting clients with their banking needs.
Education
Bachelor of Finance and Banking -
ACLEDA Institute of Business
Phnom Penh, Cambodia01.2021
Part-Time English Level 10B -
Sovannphumi School
Phnom Penh01.2016
Skills
- Customer Service
- Communication
- Problem Solving
- Computer Literacy
- Teamwork
- Time Management
- Interpersonal Skills
- Adaptability
- Organization
- Attention to Detail
- Basic accounting
- Cash handling
- Banking procedures
- Transaction processing
- Financial reporting
- Customer relationship management
Websites
Awards
Ranked 1 Academic Year (Upper-Intermediate)
Hobbies and Interests
- Reading
- Photography
- Traveling
Languages
Khmer
English
Personal Information
- Date of Birth: 07/30/99
- Nationality: Khmer
- Place of Birth: Phnom Penh
References
References available upon request.
Timeline
Teller
Canadia Bank
01.2021 - Current
Bank Teller Intern
Acleda Bank
05.2020 - 06.2020
Bachelor of Finance and Banking -
ACLEDA Institute of Business
Part-Time English Level 10B -
Sovannphumi School