Overview
Work History
Education
Skills
Certification
LANGUAGE SKILLS:
References
Timeline
Generic

SIN SOPHEAK

Phnom Penh

Overview

13
13
years of professional experience
1
1
Certification

Work History

IT Manager

Queen Finance Plc.
05.2023 - Current
  • Develop IT policy, procedure, and manual guideline for department
  • Develop and generate system reports for business operations
  • Assist the finance and credit departments in creating/mapping the reports and any concerns that arise
  • Conduct system user training if necessary
  • Troubleshoot the system issue and support
  • Analysis, design, testing, and implementation system
  • Manage system incidents and system change requests from users
  • Keeping up to date with developments in IT security standards and threats
  • Manages and coordinates all IT-related issues, including data, security, and computer software and hardware
  • Develop and manage the IT budget, ensuring efficient resource allocation and cost-effectiveness
  • Assist the organization in managing and reducing any important risk factors, such as the danger of system failure, cybercrime, or data loss
  • Assists the organization in meeting standards and regulatory obligations, such as NBC-TRMG
  • Monitor IT systems and infrastructure for potential issues, and proactively identify and troubleshoot incidents
  • Supporting and providing required info for any audit activities
  • Compile data into reports based on business units and regulatory requirements
  • Monitors network utilization and performance, as well as firewall, email, and anti-virus systems, as well as, dependability, and availability operations
  • Manage the month-end and year-end batch processes to ensure that they run smoothly
  • Assist in uploading reports via eToken (NBC Monthly Report)
  • Assist in uploading CBC data weekly and monthly
  • Support the end of the day, month, and year for the core system
  • Assist the parents company (Queen Legacy):
  • Monitoring, ensuring smooth running and well-functioning of IT
  • Any other relevant duties

IT Unit Manager

Futaba Microfinance Plc.
06.2022 - 01.2023
  • Manages and coordinates all IT-related issues, including data, security, and computer hardware and software
  • Manages the Production & Disaster Recovery Site, backup procedures, information security, and control structures in accordance with IT regulations
  • Monitor, develop, design, and update on Futaba’s website and other social media channel
  • Develop and review IT Risk Management Guidelines as required by NBC
  • Create IT business plans and budgets for the IT department
  • Compile data into reports based on business units and regulatory requirements
  • Lead project management and collaborate closely with each department in order to create reports and understand business requirements
  • Creates and manages databases for various settings such as production, development, testing, and training
  • Support, training, coaching, and other services are provided as needed to enhance the user experience and reduce errors
  • Amendment or updating the core banking system policies, user manual and standard operating procedures for IT department
  • Monitors network utilization and performance, as well as firewall, email, and anti-virus systems, as well as network optimization, dependability, and availability operations
  • Manage the month-end and year-end batch processes to ensure that they run smoothly
  • Lead the MIS and Network team, acting as a link between business and technical components for the overall planning, organization, and execution of all information technology within the firm, and reporting
  • Any other relevant duties

Supervisor IT, System and Application

Phnom Penh Commercial Bank
02.2022 - 01.2022
  • Manage, ensuring that the SWIFT system transfers transactions smoothly and successfully
  • Piloting the PPCB mobile app between NBC’s Bakong system
  • Manage and update the mobile app to ensure that all transactions using the Bakong system go smoothly
  • Manage and support the core banking server as SIT, UAT, PROD1, and PROD2
  • UAT and SIT testing for the project management team requirement
  • User Acceptance, testing (UAT, SIT) Document, and System Manual
  • Any other relevant duties

Assistant IT Manager (Managing IT Department)

Maritime Specialized Bank Plc.
07.2018 - 01.2022
  • Develop IT policy and Disaster Recovery policy to ensure IT operation continuity
  • Develop/review IT Risk Management Guidelines as required by NBC
  • Install, Configure and Maintain of VMware vSphere ESXi
  • Install, Configure and Maintain of Linux server for core-banking system
  • Install, Configure and Maintain Windows Server Storage, AD, and DNS on VMware vSphere host
  • Review and design UAT for related users operating in the core-banking system
  • Administer computer network and database
  • Perform database backup, recovery and information security control
  • Assist finance with day-to-day operations and any core banking system issues
  • Create and mapping reports for finance and credit departments
  • Manage All IT inventory in MSB
  • Prepare and submit the FATCA report to GDT/ International Data Exchange Service (IDES)
  • Install IT infrastructure, including networking, servers, computers, software application, telephones (PABX) and other IT equipment’s at MSB
  • Manage users in core banking, Active Directory, and Exchange email server (Create New, Update, delete, activate, suspense…etc.)
  • Develop and Maintain MSB website

IT Officer (Team Leader)

Credit Mutuel Kampuchea (CMK)
01.2015 - 01.2018
  • Maintain VMware vSphere ESXi
  • Support and train users on core banking software and other IT related software
  • Test, Install and update core banking software
  • Install and maintain IT infrastructure, including networking, servers, computers, software, internet, telephones (PABX) and other IT equipment’s at head office and branches
  • Administer Windows-based servers, AD, SQL Server, file sharing storage server (NAS Synology) and permissions
  • Administer computer network and database
  • Information and Software management
  • Develop and maintain CMK Website and make sure it is updated
  • Create and maintain up-to-date documentation of all computer systems
  • Administer anti-virus server and update anti-virus for head office and branches
  • Develop and implement internal control plan of information department
  • Perform database backup and recovery
  • Ensure the security, quality and confidentiality of Information Systems
  • Assist in preparing FATCA report to GDT
  • Performed other related tasks as required

IT Officer

Tomato Specialized Bank. (TSB)
01.2013 - 01.2015
  • Maintain and monitor FortiGate
  • Maintain Bank Operation (MBWin system)
  • Backup and Restore database core banking system (MBWin system)
  • Support and train users on core banking software and other IT related software
  • Maintain Microsoft access system (BSPL, Balance Sheet)
  • Manage Server (Windows server 2008 R2)
  • Manage user accounts, Permissions, Network Printers, Monitoring Configuring Clients, manage AD server
  • Protecting Network from Internet Users using ISA Server as a Firewall and Proxy
  • Maintenance, Configuration router, finger print and camera security
  • CTR Report (XML code) sent mail to CAFIU (NBC)
  • Support Credit Support Officer Report to CBC
  • Maintain website, backup web mail and configure outlook

IT Support Officer and Teacher

First International Cambodia American School
01.2012 - 01.2013
  • Website development to using php and mysql
  • Develop project management of school using vb.net
  • Domain hosting
  • Upload documents data to site
  • Teacher of Computer Class: Fundamental Computer, Ms
  • Office Word and Excel (grade 4, 5, and 6)

Education

Graduated Bachelor Degree - Computer Science

Royal University of Phnom Penh
01.2012

High School Diploma - undefined

Hun Sen Bun Rany Wat Phnom, High School
01.2008

Skills

  • Microsoft Officer: Word, Excel, Power Point, Outlook and Access
  • Graphic Design: Adobe illustration, Photoshop, Corel draw
  • Server Script: PHP, ASPNET, Java
  • Web Design: HTML, CSS3, HTML5, JavaScript, JQuery, Bootstrap, Responsive, and WordPress
  • Database Administrator: MySQL, Microsoft Access, SQL Server, and PostgreSQL
  • OS Platforms: Windows, Ubuntu, DOS
  • Networking: System Admin, Public DNS, VPN
  • Web Server: Apache
  • I have capable to do many tasks such as:
  • Managing user accounts, Permissions, Network Printers, Monitoring Configuring Clients, manage AD server, TCP / IP, Subnets, Also Managing Network Infrastructure Such As DHCP, DNS, Window Deployment Service, File Service, OU, WINS and Remote Access

Certification

  • May, 2024: Completed Microsoft Power BI at Sunrise Institute.
  • Apr, 2023: Completed Amazon Web Service (AWS Could Foundations).
  • Nov, 2022: Completed FortiGate Security certification training at Proseth Institute.
  • 2020-2021: Completed Training of IT Risk Management Guideline, Fintech, and FATCA data uploading.
  • Jun, 2019: Completed Training course of CBC Commercial or Consumer data upload and enquiry at Credit Bureau Cambodia (CBC).
  • Dec, 2018: Completed Training course of the Morakot system administrator at the Morakot Company.
  • Oct, 2018: Completed Certificate of Web Designer at short course.
  • Feb, 2015: Completed Training course of the Sibanque system at Credit Mutuel Kampuchea (CMK).
  • Sep, 2013: Completed Training course of the MBWin system administrator at ISP Company.
  • Aug, 2010: Completed Certificate of Advanced Database Programming at Royal University of Phnom Penh.
  • Jun, 2010: Completed Certificate of Microsoft Access 2007 taught by Lecturer. Thou Chamroeun.
  • Jun, 2009: Completed Certificate of Writing and Speaking, Listening and Speaking at Royal University of Phnom Penh.

LANGUAGE SKILLS:

Native Khmer, English is good in writing, speaking, reading and listening.

References

PRAK, SOPHORN, General Manager of Maritime Specialized Bank Plc. (MSB), sophorn.prak@maritimebank.com.kh, 012 890 795, Maritime Specialized Bank Plc. (MSB)

Timeline

IT Manager

Queen Finance Plc.
05.2023 - Current

IT Unit Manager

Futaba Microfinance Plc.
06.2022 - 01.2023

Supervisor IT, System and Application

Phnom Penh Commercial Bank
02.2022 - 01.2022

Assistant IT Manager (Managing IT Department)

Maritime Specialized Bank Plc.
07.2018 - 01.2022

IT Officer (Team Leader)

Credit Mutuel Kampuchea (CMK)
01.2015 - 01.2018

IT Officer

Tomato Specialized Bank. (TSB)
01.2013 - 01.2015

IT Support Officer and Teacher

First International Cambodia American School
01.2012 - 01.2013

High School Diploma - undefined

Hun Sen Bun Rany Wat Phnom, High School

Graduated Bachelor Degree - Computer Science

Royal University of Phnom Penh

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