Set Hlyan Aung
Lead Biomedical Engineer
Phnom Penh,Phnom Penh
Summary
Strategic and results-driven Lead Biomedical Engineer with over 6 years of experience managing complex medical technology ecosystems across international healthcare and life science sectors. Currently leading clinical engineering initiatives at Royal Phnom Penh Hospital, specialising in high-level contract monitoring, vendor relationship management, and JCI-compliant preventive maintenance protocols. Proven expertise in the end-to-end lifecycle of diagnostic imaging and critical care equipment, from technical specification and installation to regulatory quality assurance. Adept at streamlining documentation for international audits and navigating the Cambodian healthcare infrastructure to ensure uninterrupted service delivery.
Overview
7
7
years of professional experience
1
1
Language
Work History
Biomedical Engineer
Royal Phnom Penh Hospital, N-Health Cambodia
08.2024 - Current
- Equipment Verification & Management: Conducting routine checks and verifications of medical equipment, including infusion pumps and ventilators, before providing them to respective hospital departments to ensure safety and functionality.
- Preventive Maintenance Coordination: Following up on the preventive maintenance (PM) contract plan by actively monitoring service agreement contracts with vendor teams, ensuring timely servicing and compliance with hospital standards.
- Contract Monitoring & Renewal Alerts: Tracking the contract periods for medical equipment maintenance and reminding relevant hospital departments to initiate renewal processes before expiration to avoid service disruptions.
- Manage vendor relationships and service providers to enforce contractual compliance and guarantee all maintenance adheres to strict operational schedules.
- Compliance & Quality Assurance: Ensuring all biomedical equipment meets regulatory standards and hospital policies, contributing to the overall safety and efficiency of healthcare services.
- With a keen focus on equipment reliability and contract management, I play a vital role in maintaining a high standard of medical technology support within the hospital.
- Streamlined documentation processes for maintenance activities and equipment histories, enabling swift retrieval of records during internal audits and regulatory inspections.
Medical Service Engineer
ESCO LIFESCIENCES GROUP CO.; LTD
03.2022 - 03.2024
- Equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports.
- Field service support for Esco products
- Handle all breakdown calls in the earliest response time
- Ensure high level of customer satisfaction and effectively manage customer expectations
- Prepares monthly reports to present the overall performance of the service and technical application management
- Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.
- Maintain online service documentation on the Esco distributor intranet
- Provides effective teamwork, building a strong relationship with customer contacts.
Sales Engineer
ADVANCELAB SCIENTIFIC & ENGINEERING CO.; LTD.
01.2021 - 05.2021
- Serve customers by identifying their needs and engineering adaptations of products, equipment, and service.
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
Biomedical Engineer
CONCORDIA INTERNATIONAL CO.; LTD.
03.2019 - 12.2020
- Maintenance, service, installation, and calibration of diagnostic imaging equipment (Ultrasound, X ray machine, Oxygen Concentrator).
- The exact responsibilities in this career depend on the specialty in which I work.
Education
Bachelor of Engineering - Mechanical Precision & Automation
University of Technology (Yatanarpon Cyber City)
Pyin Oo Lwin, Myanmar12.2018
Skills
Project Management
Regulatory Knowledge
Medical Equipment Installation
Microsoft Office Tools
Communications & Teamwork Management
Calibration & Preventive Maintenance
Technical Proficiency
Analytical Writing
Timeline
Biomedical Engineer
Royal Phnom Penh Hospital, N-Health Cambodia
08.2024 - Current
Medical Service Engineer
ESCO LIFESCIENCES GROUP CO.; LTD
03.2022 - 03.2024
Sales Engineer
ADVANCELAB SCIENTIFIC & ENGINEERING CO.; LTD.
01.2021 - 05.2021
Biomedical Engineer
CONCORDIA INTERNATIONAL CO.; LTD.
03.2019 - 12.2020
Bachelor of Engineering - Mechanical Precision & Automation
University of Technology (Yatanarpon Cyber City)