Summary
Overview
Work History
Education
Skills
Certification
Interests
Language
Timeline
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Sean CHAO

Sean CHAO

Business Analyst | Mobile Banking & Fintech Solutions
Saen Sok

Summary

Results-driven Business Analyst with expertise in mobile banking and fintech development. Proven ability to analyze business needs, optimize user experiences, and deliver innovative financial solutions. Skilled in business process modeling, requirement gathering, and cross-functional collaboration to drive operational efficiency.

Overview

11
11
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Leader Business Analyst

Cambopay
11.2021 - Current
  • Led the development and launch of mobile banking applications for CPB, BIDC, and Sacombank, increasing digital transaction efficiency and user engagement.
  • Managed SDK integration projects, including Air Ticket, Bus Ticket, and CVI Insurance, enhancing banking service offerings.
  • Collaborated with cross-functional teams to define and document business requirements (URD, URS, SRS) and ensure seamless system implementation.
  • Utilized tools like Jira, Confluence, Balsamiq Wireframe, and Axure RP 9 to design and optimize user interfaces.
  • Acted as a bridge between business stakeholders and developers to streamline project execution and deliver high-quality solutions.
  • Participate in software acceptance testing to ensure that the software meets the requirements of customers.

Internship Digital Business

PPCBank
07.2021 - 10.2021
  • Assisted in digital banking initiatives, supporting mobile banking enhancements and product innovation.
  • Conducted research and analysis to improve user experience in digital banking applications.
  • Participate in software acceptance testing to ensure that the software meets the requirements of customers.

Smart Scholarship Student

Sipar Organization
12.2016 - 07.2018
  • Supported financial education initiatives in collaboration with Smart Axiata.

Teacher (part time)

Mathematics
01.2014 - 01.2016
  • Taught mathematics to high school students (Grades 9-12), improving academic performance.

Education

MBA - Economics

University of Cambodia
Phnom Penh, Cambodia
04.2001 -

Bachelor of Science - Financial Mathematics

Southern University of Science And Technology
Shenzhen, China
04.2001 -

Bachelor - Civil Engineering

Institute of Technology of Cambodia
Phnom Penh, Cambodia
04.2001 -

Bachelor - English Language

Western University
Phnom Penh, Cambodia
04.2001 -

Skills

✔ Business Process Modeling Requirement Gathering Fintech Solutions✔ Reporting & Documentation (URD, URS, SRS)✔ Mobile Banking Application Development✔ Microsoft Office (Word, Excel, PowerPoint)✔ Jira, Confluence, Visio, Balsamiq, Axure RP 9✔ Cross-functional Team Collaboration

Certification

Financial Mathematics Degree – Southern University of Science and Technology

Interests

✔ Fintech Innovation Business Analytics Social Impact Digital Banking Solutions

Language

✔ Khmer – Native
✔ English – Full Professional Proficiency
✔ Vietnamese – Full Professional Proficiency
✔ Chinese – Limited Working Proficiency

Timeline

E-Commerce Certification – Sun Yat-Sen University Online International Summer Camp

07-2025

Financial Mathematics Degree – Southern University of Science and Technology

10-2022

Leader Business Analyst

Cambopay
11.2021 - Current

Internship Digital Business

PPCBank
07.2021 - 10.2021

Smart Scholarship Student

Sipar Organization
12.2016 - 07.2018

National Examination (Grade A)

08-2016

Teacher (part time)

Mathematics
01.2014 - 01.2016

MBA - Economics

University of Cambodia
04.2001 -

Bachelor of Science - Financial Mathematics

Southern University of Science And Technology
04.2001 -

Bachelor - Civil Engineering

Institute of Technology of Cambodia
04.2001 -

Bachelor - English Language

Western University
04.2001 -

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Sean CHAOBusiness Analyst | Mobile Banking & Fintech Solutions