SANG SOKHORN
Phnom Penh
Summary
I am really interested in your job opportunity within your company based on the announcement by Social Media Facebook. I would like to apply for the Sales position as a real fit to my abilities. That is why I would like to apply to work as Sales because I it is my favourite work and I have experience. I study for a Bachelor’s degree in English Literature (Year IV) at the International University (IU). I hope my resume will be in your shortlist to have an interview with you. I am looking forward to hearing from you soon.
Overview
2
2
Languages
11
11
years of professional experience
Work History
MC and Sell Team Leader
Modern Intergrated Service CO.,LTD
02.2017 - 12.2021
- Managed promotional events to effectively showcase new products, enhancing customer engagement
- Searched for new dealers to achieve monthly sales targets
- Coordinated team activities to streamline operations and enhance collaboration
- Training new staff
- Resolved customer complaints regarding slow service of Modern5D, improving customer satisfaction
- Providing Products or New Promotion and Event
- Receive calls from customers
- Report all complaints sent to Supervisor
Call Center ( Intern )
Smart Axiata Company.co.ltd
01.2017 - 02.2018
- Answered customer calls promptly
- Resolved customer complaints related to service issues or slow internet
- Clarified tariff details to customers
- Documented all records of customer complaints and queries
- Providing Products or New Promotion and Event
- Coordinated team schedules and activities to ensure effective operations
Admin officer ( Volunteer )
Master Bodyguard Agent.co.ltd
09.2016 - 12.2016
- Conducted staff training sessions
- Coordinated project activities effectively
- Preparing payroll
- Updating contract
- Operated call centre efficiently
Admin officer
AP First Branch col,td.
03.2015 - 07.2016
- Prepared documents for passport and visa applications( Khmer identity card , Family record book ) to make passport or visa.
- Trained workers on protocols for working abroad ( how to work and stay in another country).
- Trained staff on company protocols and procedures
- Managed call centre operations to enhance customer service
- Updated contracts for compliance with company policies
- Meeting client (alert for people who want to work in another country, Thailand, Malaysia)., Malaysia)
Sale Admin Officer
Koun Khmer Ifix Center
01.2011 - 01.2014
- Promoted products and services to enhance customer awareness
- Assisted customers in selecting and purchasing phone accessories to meet their needs
- Resolved customer issues with returned products to ensure satisfaction
- Meeting Customers
- Fix Phone errors , Jailbreak , Root , Upgrade / downgrade
- Maintenance Phone monthly ( if customer registered )
- Teaching Software Phone ( Android / IOS Programs)
- Meeting new students enroll
- Sometimes drive car take boss to market or airport
Education
Bachelor’s Degree - English Literature
International University
08-2026
Completed Grade 12 -
Sophy High School
Banteay Meanchey Province01-2010
Samki Meanchey Secondary School -
Kampong Cham Province
Kampong Cham Province01-2009
Tropang Sla Primary School -
Kampong Cham Province
Kampong Cham Province01-2003
Language Skill
Khmer
English
Custom
- Team work
- Dance
- Gym exercise
- Reading
- Searching the internet
- Socializing with people
- Sharing knowledge
- Fast learner
Personal Information
- Height: 1.82 meter
- Health Status: Excellent
Timeline
MC and Sell Team Leader
Modern Intergrated Service CO.,LTD
02.2017 - 12.2021
Call Center ( Intern )
Smart Axiata Company.co.ltd
01.2017 - 02.2018
Admin officer ( Volunteer )
Master Bodyguard Agent.co.ltd
09.2016 - 12.2016
Admin officer
AP First Branch col,td.
03.2015 - 07.2016
Sale Admin Officer
Koun Khmer Ifix Center
01.2011 - 01.2014
Bachelor’s Degree - English Literature
International University
Completed Grade 12 -
Sophy High School
Samki Meanchey Secondary School -
Kampong Cham Province
Tropang Sla Primary School -
Kampong Cham Province