Samphors PHAN
The Hostlic In Aviation QSMS & Background In Airport Operations
Siem Reap City
Summary
Reliable Quality & Safety Control with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening, and organizational talents. Physically fit and adaptable with the capability to work in various work environments.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Safety and Quality Officer
Yuannan Airinvestment Cambodia Airport
10.2023 - Current
- General Responsible for aerodrome safety and quality matter
- Coordinated with external auditors during annual inspections, demonstrating organizational commitment to compliance with industry standards and regulations.
- Improved product quality by implementing thorough inspection processes and updating standard operating procedures.
- Developed and implemented procedures to meet product quality standards.
QSMS Coordinator
Siem Reap International Airport
04.2021 - 10.2023
- General responsible to assist QHSE & SMS Manager in the activities related to QHSE and SMS subjects at Siem Reap & Sihanouk International Airport
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
Admin & Operations Support Officer
Siem Reap International Airport
07.2019 - 04.2021
- Conduct day-to-day coordination, planning, and implementation across sections in the department
- Control, organize, monitor, record & report documents to Management
- Document Translations
Airport Pass Clerk
Siem Reap International Airport
12.2016 - 07.2019
- Provide clerical support to the APCO process
- Generate and issues of all airport pass/permit, airport vehicle operations permit, personnel airside driving permit
- Issued work permit at the airside for maintenance project
- Maintain and update all the database file comply to state requirement and regulations.
Information Hostess Trainee
Siem Reap International Airport
07.2015 - 12.2016
- Responsible for making the announcement in both Khmer and English
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Monitor the FIDs
- Provide the services to VIP/VVIPs guest
Education
Bachelor of Arts - International Relations
The University of Cambodia
Phnom Penh, Cambodia 04.2019 - 04.2023
Intensive English Program
School of Foreign Languages
Pnhom Penh 04.2019 - 04.2019
ACE General English Program - General English Program
Australian Centre of Education
Siem Reap 01.2014 - 04.2018
Vocational Training Certificate - Hospitality Program
Ecole D'Hotellerie Et Tourism Paul Dubrule
Siem Reap 04.2014 - 04.2015
Skills
Computer SkillResources PlanningLeadership SkillData Analytical and Research
Quality SOPs Development
Audit Assistance
Quality Control Data Compilation
Quality Management System
Websites
Certification
Cambodia Civil Aviation Regulation - Part 12
Accomplishments
- Completed Internal quality document review projects in both Siem Reap and Sihanouk International Airport.
- Completed internal auditor training across Cambodia Airports family, involved in Siem Reap & Sihanoukville International airport
- Won the REP Airport Woman's Day Award 2022 (Airport Occasion)
- Succeed in coordinating and facilitating Company Events and Programs
- Succeed in monitoring cost control and handling resource planning for the department during the Covid crisis
Personal Information
- Place of Birth: Siem Reap City
- Place of Birth: Siem Reap Province
- Date of Birth: 08/08/97
- Gender: Female
- Nationality: Cambodian
- Marital Status: Single
References
- Mr. SAR Soviet, CAMS - QHSE & SMS Manager, Siem Reap, soviet.sar@cambodiaairports.aero
- Mr. SEN Sunday, CAMS - Airport Operations Manager, Siem Reap, sunday.sen@cambodiaairports.aero
Declaration
I hereby declare that all above information is correct and accurate.
Timeline
Cambodia Civil Aviation Regulation - Part 12
04-2024
Airside Safety & Operations Management
03-2024
Airport Security Capability Enhancement Training
12-2023
Safety and Quality Officer
Yuannan Airinvestment Cambodia Airport
10.2023 - Current
Basic Firs-Aid Training Course
10-2022
Internal Auditor - QMS (ISO 9001:2015)
06-2022
QSMS Coordinator
Siem Reap International Airport
04.2021 - 10.2023
Leadership & People Management
08-2019
Airport X-ray Operator Training
08-2019
Admin & Operations Support Officer
Siem Reap International Airport
07.2019 - 04.2021
Bachelor of Arts - International Relations
The University of Cambodia
04.2019 - 04.2023
Intensive English Program
School of Foreign Languages
04.2019 - 04.2019
Airport Pass Clerk
Siem Reap International Airport
12.2016 - 07.2019
Information Hostess Trainee
Siem Reap International Airport
07.2015 - 12.2016
Vocational Training Certificate - Hospitality Program
Ecole D'Hotellerie Et Tourism Paul Dubrule
04.2014 - 04.2015
ACE General English Program - General English Program
Australian Centre of Education
01.2014 - 04.2018