Samphors PHAN
The Hostlic In Aviation QSMS & Background In Airport Operations
Siem Reap City
Summary
Reliable Quality & Safety Control with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening, and organizational talents. Physically fit and adaptable with the capability to work in various work environments.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Safety and Quality Officer
Yuannan Airinvestment Cambodia Airport
2023.10 - Current
- General Responsible for aerodrome safety and quality matter
- Coordinated with external auditors during annual inspections, demonstrating organizational commitment to compliance with industry standards and regulations.
- Improved product quality by implementing thorough inspection processes and updating standard operating procedures.
- Developed and implemented procedures to meet product quality standards.
QSMS Coordinator
Siem Reap International Airport
2021.04 - 2023.10
- General responsible to assist QHSE & SMS Manager in the activities related to QHSE and SMS subjects at Siem Reap & Sihanouk International Airport
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
Admin & Operations Support Officer
Siem Reap International Airport
2019.07 - 2021.04
- Conduct day-to-day coordination, planning, and implementation across sections in the department
- Control, organize, monitor, record & report documents to Management
- Document Translations
Airport Pass Clerk
Siem Reap International Airport
2016.12 - 2019.07
- Provide clerical support to the APCO process
- Generate and issues of all airport pass/permit, airport vehicle operations permit, personnel airside driving permit
- Issued work permit at the airside for maintenance project
- Maintain and update all the database file comply to state requirement and regulations.
Information Hostess Trainee
Siem Reap International Airport
2015.07 - 2016.12
- Responsible for making the announcement in both Khmer and English
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Monitor the FIDs
- Provide the services to VIP/VVIPs guest
Education
Bachelor of Arts - International Relations
The University of Cambodia
Phnom Penh, Cambodia 2019.04 - 2023.04
Intensive English Program
School of Foreign Languages
Pnhom Penh 2019.04 - 2019.04
ACE General English Program - General English Program
Australian Centre of Education
Siem Reap 2014.01 - 2018.04
Vocational Training Certificate - Hospitality Program
Ecole D'Hotellerie Et Tourism Paul Dubrule
Siem Reap 2014.04 - 2015.04
Skills
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Websites
Certification
Cambodia Civil Aviation Regulation - Part 12
Accomplishments
- Completed Internal quality document review projects in both Siem Reap and Sihanouk International Airport.
- Completed internal auditor training across Cambodia Airports family, involved in Siem Reap & Sihanoukville International airport
- Won the REP Airport Woman's Day Award 2022 (Airport Occasion)
- Succeed in coordinating and facilitating Company Events and Programs
- Succeed in monitoring cost control and handling resource planning for the department during the Covid crisis
Personal Information
- Place of Birth: Siem Reap City
- Place of Birth: Siem Reap Province
- Date of Birth: 08/08/97
- Gender: Female
- Nationality: Cambodian
- Marital Status: Single
References
- Mr. SAR Soviet, CAMS - QHSE & SMS Manager, Siem Reap, soviet.sar@cambodiaairports.aero
- Mr. SEN Sunday, CAMS - Airport Operations Manager, Siem Reap, sunday.sen@cambodiaairports.aero
Declaration
I hereby declare that all above information is correct and accurate.
Timeline
Cambodia Civil Aviation Regulation - Part 12
2024-04
Airside Safety & Operations Management
2024-03
Airport Security Capability Enhancement Training
2023-12
Safety and Quality Officer
Yuannan Airinvestment Cambodia Airport
2023.10 - Current
Basic Firs-Aid Training Course
2022-10
Internal Auditor - QMS (ISO 9001:2015)
2022-06
QSMS Coordinator
Siem Reap International Airport
2021.04 - 2023.10
Leadership & People Management
2019-08
Airport X-ray Operator Training
2019-08
Admin & Operations Support Officer
Siem Reap International Airport
2019.07 - 2021.04
Bachelor of Arts - International Relations
The University of Cambodia
2019.04 - 2023.04
Intensive English Program
School of Foreign Languages
2019.04 - 2019.04
Airport Pass Clerk
Siem Reap International Airport
2016.12 - 2019.07
Information Hostess Trainee
Siem Reap International Airport
2015.07 - 2016.12
Vocational Training Certificate - Hospitality Program
Ecole D'Hotellerie Et Tourism Paul Dubrule
2014.04 - 2015.04
ACE General English Program - General English Program
Australian Centre of Education
2014.01 - 2018.04
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