Samnang Sok
Phnom Penh,Cambodia
Overview
3
3
Languages
17
17
years of professional experience
Work History
Country Consultant Production-Quality Sourcing
CONTINANTAL CONAIR LIMITED
06.2022 - Current
- Managed sourcing operations
- Souring local factories including finished goods and material for priority products, tariffs decades and company’s strategies
- Developed suppliers for business cooperation readiness and opportunity identification
- Conducted factory pre-audits for social compliance, QMS, and capacity evaluation
- Oversee Productions, Quality and delivery in group of factories including Personal Care devices, home &kitchens appliances, Bags and Hair Accessories
- Ensured quality compliance standards
- KPIs: Improve costumers’ products rating and review: 4.3/5
- Reduce top defects and common defects: Low defects rate Shipment on time: on boat on time
- Passed Good scores of factories social and QMS audit.
- Conducts factories on boarding
- Conducts an on boarding meeting for new suppliers or refresh on boarding after business rewards.
- Sending all the details to the factory after business rewards.
- Followed up on sample processes and testing post business awards
- Conducts a capacity review, planning TnA with the factory, Merchandising and marketing team.
- Communicate with HK,DG merchandisers about the production status, material delivery, line running (lines offering vs actual lines running)
- Discuss with the factory about delivery performance and working with TnA in case of late forecast of delivery.
- Sending out production status/planning to buyers/ HK,DG merchandisers.
- Collaborate cross-functionally with Quality, Engineering, LAB Testing and Merchandising Teams
- Monthly meeting with factory for quality performance, customers rating and review, action validations and measuring.
- Weekly Customers Products Rating and Review
- Conducts Products risk assessments
- Conducts Products returned analysis with suppliers to find out the root
- Cause of defective and take effective actions to improve upcoming production and related issues and processes.
- Conducts Inline inspection/final inspection base on Final inspection rate, risks, ratting and review from customers
- Conduct processes evaluation include visual checking, internal checking, onsite testing.
- Conduct and Validate QA release process for new models
- Conducts factory evaluation, QMS and other audits.
- Monthly Reporting to line manager about factory performance, KPI
- Conducts Biweekly Factory Periodic check to evaluate the process to maintains best practices and continue improvement
- Supporting factories souring
- Hong Kong
- Monthly Reporting to line manager about factory performance, KPI
- Supporting factories souring
- Hong Kong
Production& Manager Quality
SNC Sourcing & Service
Phnom Penh
04.2020 - 04.2022
- Oversee the team of Quality & Technical, Factory Auditors, Merchandising & Sourcing to execute quality and technical service, shipments, and delivery.
- Review and follow up quality performance (Passed Inspection Rate, Blocking rate)
- Reviewed customer feedback and returns to implement corrective actions and improve product quality.
- Maintain Quality standard, Process Improvement, Best Practices, Continue Improvement, Positive collaborations
- Review and Join internal audit (QMS& Social Compliant before third party audit)
- Negotiated prices and capacities with suppliers to optimise procurement and enhance supply chain efficiency.
- Sourcing new factories and proposal making
- Shipments follow up with factories for advance3 shipments and work on TNA if there is a forecast of late shipments.
- Communicated with buyers and importers regarding order status, including forecasts, risks, and suggestions for timely delivery.
- Conducted comprehensive team appraisals to evaluate performance and set future objectives.
- Conducted one-on-one meetings with team members to discuss performance and goals.
- Held one-on-one discussions with suppliers to strengthen relationships and negotiate terms.
- Formulate Business opportunities, Capacities, placements.
- Materials sourcing and factories sourcing.
- KPIs: Suppliers Sourcing, Supplier validation, Samples development, Products research, Product Cost Control, Delivery Management , Quality Management Costumer's relationship.
Senior Supervisor of Technical, Quality Support (Footwear, Bags & Garments Division)
JLC Sourcing & Services
Phnom Penh
11.2017 - 03.2020
- Responsibilities:
- Led team to consistently meet operational goals through effective management and support.
- Coordinated delivery schedules to ensure timely shipments.
- Quality and process support
- Adding values & Positive feedback
- Risk Analysis reports.
- On time reports, CAP
- KPIs: Passed Inspection (98% by third Party), Shipment on Time (8%) , Technical Support on time
- Mission: Sourcing Team
- Team Management
- Lead team of 12 Supervisors and Supporters in group of factories
- Manpower allocations (Supervisor and Supporters) assigned to her factories according orders placements and risk of products
- Involve with the key account team about delivery performance, lines
- Allocation, risk and suggestion to achieve shipment performance.
- Weekly touch base with the team in the factory to follow up on KPIs performances, difficulties.
- Complexity of the style, volume, priorities, and quality problems.
- Encourage, coaching, support and guidelines to achieve pass the 20% and 100% Inspections
- Appraisal review (mid-year and end year review)
- Conducted risk analysis on each product category to identify potential issues and develop mitigation strategies.
- Conduct PPM with factory before productions
- Conduct process evaluation
- Conduct the fail analysis in case of failed inline or final inspections
- Follow up the reduction and actions of the supplier’s main defects
- Delivery management
- Conduct new factory on board to present working process requirement of Client and company
- Conduct Preliminary Production Meeting (PLPM) to follow up production plan for current production and upcoming orders
- Weekly factory visits to follow up with lines planning, product efficiencies, work in progress and bottleneck discovery to discuss with factory
- Negotiation for early shipment with factory
- Negotiation delivery week with customer in case forecast of shipment from factory will be late
- Follow up and make sure the Size Set sample validate as expectation plan
- Follow up and make sure the PPS submit by the factory to send out and validate on time
- Make sure the PPM will be conducted on time
- Make sure the 20% PSI will be booked and conduct on time
- Make sure to get chemical and fitting test on time to validate booking of Pre- Final and final inspection
- Executed tasks to support operational efficiency.
- Conduct the fail analysis in case of failed online or final inspections
- Follow up the reduction and actions of the supplier's main defects
- Collaborated with client representatives and supplier management to address quality risks and forecast shipment timelines.
- Approved Samples study and analyze before conduct Pre-Production Meetings
- Participate PPM's with a critical mindset to avoid and minimize possible defects.
- Analyze IPR's of Factories and take preventive and corrective actions (CAP & Preventive action plan)
- Analyze and follow up Corrective actions in case of fail audits
- Analyze and make suggestion to the Clients' Production Coordinator regarding the
- Number of the production lines, fabric and material availability, work in process, critical issues to achieve the On- Time
Indus-Quality and Production Leader
Decathlon
Phnom Penh
10.2015 - 11.2017
- Monitored and reported key performance indicators (KPIs) to optimise product development outcomes
- Improve Return per Million (RPM)
- Reduce Top 3 returned and top 3 defect in factory)
- Updated return per million and coordinated with factory for action implementation.
- Challenged suppliers on daily production defects to ensure alignment with quality standards and long-term improvements
- Challenging on E point processes to make sure the E point ( Critical ) implemented and under control.
- Analysed on top 3 defects and applied action with suppliers
- 1 pair challenging: at least 1 pair inspected during trip to production (each assembling lines) finished product is good quality
- Perform the fitting test of each model during or after industrialization
- Follow up with shoe process requirement and make sure supplier apply 100% of production requirement
- Challenge supplier on his visual management board on quality and capacity
- Random Final Inspection
- Conduct a weekly Gemba walk to production to see and challenge suppliers to improve / continuous improvement on process or method.
- Ensured compliance with Decathlon standards and local regulations
- Ensure that Decathlon Compliant standards and the local regulation are respected
- Conduct monthly E point HRP
- Risk and Safety audit every month
- Risk highlight
- Working Location: In Vietnam for Product development Cambodia for Production
- Go indus on time
- Products Control Plan
- Visualisation and continuous Improvement
- E point managements ( E Quality, E Processes, E HRP)
- Supplier Autonomy Projects ( Final Inspection, Process validator)
- Responsibilities:
- Quality & Processes
- Analysed user feedback and collaborated with factory to implement corrective actions
- Validate actions / and actions measuring.
- Risk highlight
Senior Inspector
Asia Inspection
Phnom Penh
01.2012 - 09.2015
- Conducted in-line, pre-final, and final inspections for denim, woven fabrics, knits, sweaters, shoes, bags, toys, food, and electronic devices to ensure quality standards.
- Established critical inspection requirements to guide operational processes.
- Identified and reported risks in factories, including compliance issues and child labour concerns.
- Unannounced audit (integrity, defects recording..)
- Review the report before sending back to report team.
- Report back to BDM regarding missing inspection or inspection not on site.
- Prepared inspection schedules and allocations across Cambodia and Myanmar based on client and supplier bookings.
- Validate the booking to clients and factories
- Sending the Inspection protocol to inspector before going to factory
- Training/ refresh training for new clients or new inspectors
QA Officer
Whitex Garments Co.,Ltd
Phnom Penh
08.2009 - 12.2011
- Conducted final inspection and reviewed the testing report before releasing the shipments.
- Conduct inline inspection and follow up production status and advice to factory if found any issue and report to manager
- Reviewed top sample to ensure compliance with quality standards.
- Review the first output of Screen Print and Embroidery or Applique and follow up the processing and status.
- Facilitated PP meeting with factory for new styling prior to production start, ensuring alignment on specifications.
- Conduct Pre-Social audit in factory
- Conduct the Factory Evaluation and monitoring the processing of production flow.
- Communicated production status to office, keeping team updated on progress and potential issues.
Education
Certification of Completion - Decathlon Process requirements
Decathlon
Vietnam01-2017
Certificate of Completion - ISO9001-2015
3G Agent Co.,Ltd
Cambodia01-2015
Bachelor Degree - Management
National University of Management
Phnom Penh01-2013
Skills
- Supplier Sourcing
- Supplier Development
- Supplier Relationship Management
- Supplier Negotiation
- Factory Auditing
- Compliance Audits
- Quality Management
- Quality Assurance Analysis
- Process Improvement
- Process improvements
- Production Oversight
- Capacity Planning
- Production status
- Data analysis
- Risk assessment
- Project management
- Price Negotiation
- Team leadership
- Cross-functional collaboration
- Communication skills
- Decision making under pressure
- Leadership proficiency
- Employee management
- Negotiation skills
- Process improvements
- Employee management
- Supplier Negotiation
- Quality Assurance Analysis
Custom
- Traveling
- Cooking
- Cycling
- Volunteering
Languages
Khmer
English
Chinese
Timeline
Country Consultant Production-Quality Sourcing
CONTINANTAL CONAIR LIMITED
06.2022 - Current
Production& Manager Quality
SNC Sourcing & Service
04.2020 - 04.2022
Senior Supervisor of Technical, Quality Support (Footwear, Bags & Garments Division)
JLC Sourcing & Services
11.2017 - 03.2020
Indus-Quality and Production Leader
Decathlon
10.2015 - 11.2017
Senior Inspector
Asia Inspection
01.2012 - 09.2015
QA Officer
Whitex Garments Co.,Ltd
08.2009 - 12.2011
Certification of Completion - Decathlon Process requirements
Decathlon
Certificate of Completion - ISO9001-2015
3G Agent Co.,Ltd
Bachelor Degree - Management
National University of Management