Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.
Overview
9
9
years of professional experience
Work History
Marketing Manager
Quick Beauty Spa
Phnom Penh
09.2023 - Current
Developed and implemented marketing plans for new products.
Analyzed market trends to identify potential opportunities for growth.
Conducted customer research to gain insights into consumer behavior.
Created content for promotional materials, including brochures, flyers, and websites.
Managed social media accounts and campaigns.
Monitored competitors' activities to keep up with industry trends.
Collaborated with internal teams on product launches and advertising strategies.
Generated ideas to increase sales through creative promotions.
Tracked budgets for all marketing initiatives and provided regular updates.
Senior Marketing Executive
GREEN COSMETICS CAMBODIA (THE BODY SHOP)
10.2019 - 08.2023
Developing, organizing and overseeing marketing campaigns and promotional events according to local market
Possess innovation, creativity, and energy
Planing, prepared and execute content and campaigns for digital marketing, with focus on E-Commerce website and social media platforms (Facebook, Instagram, YouTube, etc.)
Manage and execute product launches and campaigns
Responsible for handling administrative marketing tasks such as legal approvals, documentation, etc
Generate and prepare relevant reports, to assess the performance of the campaigns implemented
Overseeing the customer database, engagement, and relationship management operations to ensure that CRM KPIs such as frequency, revenue, and application uptake are met
Managing SMS and email marketing to customers using our database membership card
Respond to customer inquiries via social media
Overseeing the implementation of member events, workshops, member-only promotions, offers, reviews, and referrals
Develop briefings and content for all customer CRM materials
Handle membership inquiries from members
Handle any other ad hoc marketing responsibilities
Managing the warehouse staff to ensure that the stock process runs well
Working with the logistics company to sign and stamp the new shipment
Build contact with relevant suppliers, customers, and partner
Managing and working with the Ministry of Health to register new products and renew licenses that are about to expire
Social Media Content Specialist
ELKEN INTERNATIONAL CAMBODIA
03.2019 - 10.2019
Social Media Content Specialist is to plan the development of brand recognition, online reputation, and content management
I am a creative individual with experience and a love for interacting with existing and potential customers
Marketing Executive
ORKIDE VILLA
08.2018 - 03.2019
Implement the competition framework and developing a long-term event strategy including a strategy of hosting event
Working with and Supporting event committee and its various groups
Working with the department manager to provide training and accreditation of events
Being a point of contact for event organizers to provide guidance on best practice
Video editing and Event floor plan design
Monitoring the competition and industry trend, specifically their online or digital marketing efforts
Managing existing customer relation and branding
Develop unique value propositions and business partnerships
Propose and prepare advertising plans
Coordinating and supporting the stage or major events and digital advertising campaigns
Promoting sales and commerce through digital advertising channels
Recording and reposting feedback to internal teams to help mold overall strategy and exploit opportunity
Marketing Officer
CDF PHNOM PENH DUTY FREE STORE
01.2016 - 08.2018
Deal with Travel Agency, Hotel, Restaurant
Social Media (Writing the article and do the promotion)
Track amount customer come to store
Track all information from media
Do the survey
Control Marketing petty cash and claim the money
Preparing the marketing plan, and marketing implement by following the Marketing Manager
Evaluating the effectiveness of all marketing activity
Implementing an internal marketing program
Supporting the marketing manager in day to day marketing activities
Make a good communication with Restaurant and Hotel
Call to make appointment with client and preparing contract between company and client
Developing a good relationship with customer
Making the daily, weekly, yearly report for Marketing Manager
Front Desk Team Leader
China Duty Free Store
01.2016 - 01.2017
Leading morning team and afternoon team
Training team, greeting customer, problem solving
Do the Commission and Monthly roster
Do the Approval letter
Managing the petty cash, all coupon, and Front desk stationery
Give team their job responsibility
Team Evaluation
Front Office Supervisor
MYSTER AND MEKONG HOTEL
Dealing with bookings
Completing procedures when guests arrive and leave
Choosing rooms and handing out keys
Preparing bills and taking payments
Taking and passing on messages to guests
Dealing with special requests from guests (like booking theatre tickets or storing valuable items)
Answering questions
Dealing with complaints or problem
Education
Bachelor degree - Business Management
Royal University of Law And Economic
01.2017
Associated Degree - English
Sachak Asia Development Institute
01.2015
Diploma -
Hun Sen Serey Pheap High School
01.2013
Skills
Microsoft Office Word
Microsoft Office Excel
Microsoft Office PowerPoint
Internet
E-mail
Honesty
Strictness
Good attitude
Teamwork
Individual work
Foresight
Good communication
Relationship building
Higher endurance
Ability to accept failure
Ability to embrace failure
Accomplishments
2018, Bachelor degree of Business Management
2018, Certificate of Apprenticeship (Marketing Skill) From Ministry of Labour and Vocation Training
2018, Certificate of completion (Management Excellent) of China Duty Free Store
2017, Certificate of outstanding staff at China Duty Free Store
2015, Certificate of Associate's degree of English
2014, Certificate of Youth Leadership Training Course, Short Course from Summit Foundation
2013-2014, Certificate of Foundation Year Course at RULE
2012-2013, Certificate of Finished High School Diploma at Hun Sen Serey Pheap High School
Leisureactivity
Playing football
Watching TV
Researching the internet about my major
Reading books
Communicating with people to share experiences and learn new things