ROM LYSA
Phnom Penh
Summary
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.
Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Teller
BIC Bank
10.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Education
Bachelor of Science - Public Administration
Royal University of Law And Economic (RULE)
Phnom Penh, Cambodia10-2024
High School - undefined
Hun Sen Ang Snoul High School
01.2021
Secondary School - undefined
Bek Chan Secondary School
01.2019
Primary School - undefined
Koy Teb Primery School
01.2016
Skills
- Text processor
- Email, And Internet
- Money handling
- Professionalism and courtesy
- Deposit and withdrawal management
- Microsoft Word, Excel And PowerPoint
- Attention to detail
Apply To
Hottess Agent.
References
- Name : Roeung Onita
- Position : Deputy branch manager operation support.
- Tel : 089 824 279
- Email : roeungonita123@gmail.com
- Name : Leang Chhorven
- Position : Officer operation support
- Tel : 069 889 965
- Email : lchhorven@gmail.com
LANGUAGE
Khmer : Mother Tongue
English : Good command of English for listening, writing and speaking.
Chinese : Can speak, listening and writing.
Hobbies and Interests
In general, I am interesting in innovating ideas, communicating with people from different areas/places. I always do research with my friends on my free time.
Timeline
Teller
BIC Bank
10.2024 - Current
High School - undefined
Hun Sen Ang Snoul High School
Secondary School - undefined
Bek Chan Secondary School
Primary School - undefined
Koy Teb Primery School
Bachelor of Science - Public Administration
Royal University of Law And Economic (RULE)
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