Open To Work
Riska Slamet Daryanto
Jakarta
Summary
Organized and efficient data entry clerk skilled in CRM management and customer engagement strategies. Experienced in conducting audits and managing databases, ready to contribute to enhancing workflow and data accuracy.
Overview
9
9
years of professional experience
Work History
Data Entry Clerk
SELFEMPLOYER
JAKARTA
02.2024 - 03.2026
- Entered data accurately into various database systems and spreadsheets.
- Trained new staff on data entry processes and best practices.
- Verified information for accuracy and completeness before entry.
- Organized and maintained physical and digital files for easy access.
- Processed invoices and managed billing information efficiently.
- Assisted in developing data entry procedures to enhance workflow.
- Collaborated with team members to resolve data discrepancies quickly.
- Conducted regular audits of data entries to ensure consistency and quality.
CRM Specialist
PT NUSANTARA KARYA MANDIRI
JAKARTA
12.2020 - 12.2023
- Managed customer relationship management software to enhance client engagement strategies.
- Implemented feedback mechanisms to gather insights on customer satisfaction levels.
- Analyzed customer data trends to inform marketing and sales initiatives.
- Collaborated with cross-functional teams to streamline customer service processes.
- Conducted regular system audits to ensure data integrity and compliance.
- Supported troubleshooting and technical issues related to CRM applications.
Online Sales Representative
Best International Trading
jakarta
01.2017 - 10.2020
- Engaged customers through online platforms to promote products effectively.
- Managed customer inquiries and provided timely support via chat and email.
- Analyzed customer feedback to improve service strategies and product offerings.
- Maintained product listings and ensured accurate information on the website.
- Responded promptly to inquiries from existing customers regarding order status or product availability.
Education
Some College (No Degree) - Business Administration
Bina Karya
JakartaSkills
- Data entry
- CRM management
- Invoice processing
- Database maintenance
- Quality auditing
- Customer engagement
Languages
English
Beginner (A1)
A1
Work Preference
Job Search Status
Open to workSalary Range
$3/hr - $30/hrTimeline
Data Entry Clerk
SELFEMPLOYER
02.2024 - 03.2026
CRM Specialist
PT NUSANTARA KARYA MANDIRI
12.2020 - 12.2023
Online Sales Representative
Best International Trading
01.2017 - 10.2020
Some College (No Degree) - Business Administration
Bina Karya