Ricky Au
PHNOM PENH,Cambodia
Summary
Dynamic professional with a proven track record at Meng Tong Garment Manufactory Ltd, excelling in regulatory compliance and operational strategy. Adept at analyzing performance metrics to enhance productivity and customer satisfaction. Strong project management skills complemented by effective communication, driving successful outcomes in fast-paced environments.
Overview
42
42
years of professional experience
Work History
Consultant
Meng Tong Garment Manufactory Ltd
PHNOM PENH, Cambodia
09.2022 - 12.2024
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Supervised employees through planning, assignments, and direction.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- In charge of all cases between the factory and related government departments, such as the CDC, Ministry of Labour Dispute, Fire Inspection, Security, Customs, and the Ministry of Environment.
Merchandising Manager
Superior Leather Handbags Limited
HongKong
07.2018 - 08.2020
- Created and implemented promotional campaigns to increase sales of merchandise.
- Collaborated with designers to create new collections that align with current trends.
- Developed strategies for product positioning and pricing based on market analysis.
- Coordinated activities between different departments within the organization.
- Provided guidance on technical aspects of product design including materials selection, packaging requirements.
- Negotiated contracts with vendors to ensure cost-effective procurement of products.
Assistant Manager
The World Art Handbags Company Limited
HongKong
07.1993 - 12.2013
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Established processes for monitoring customer satisfaction levels.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed a system for tracking inventory and ordering supplies as needed.
- Implemented quality control measures to uphold company standards.
Storekeeper
British Forces (Army)
HongKong
06.1983 - 06.1993
- Processed invoices accurately and promptly after receiving goods from suppliers.
- Maintained accurate inventory records using computerized systems.
- Coordinated with vendors for timely delivery of goods and services.
- Ensured that hazardous materials are properly labeled, stored and disposed off.
- Monitored stock levels to identify shortages or overages in inventory items.
- Updated stock information on a daily basis in the system.
- Tracked, documented and resolved discrepancies on received orders.
Education
High School Diploma -
Matteo Ricci College
Hong Kong07-1983
Skills
- Regulatory compliance
- Operational strategy
- Performance metrics
- Process analysis
- Project management
- Data analysis
Languages
Chinese (Cantonese)
First Language
English
Advanced (C1)
C1
Chinese (Mandarin)
Advanced (C1)
C1
Cambodian
Beginner
A1
Timeline
Consultant
Meng Tong Garment Manufactory Ltd
09.2022 - 12.2024
Merchandising Manager
Superior Leather Handbags Limited
07.2018 - 08.2020
Assistant Manager
The World Art Handbags Company Limited
07.1993 - 12.2013
Storekeeper
British Forces (Army)
06.1983 - 06.1993
High School Diploma -
Matteo Ricci College
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