Rebecca Johannes
Windhoek, Khomas
Summary
Dedicated office Administrative Assistant with a track record of enhancing workflow and customer engagement at Namdrive Academy. Excelled in spreadsheet development and verbal communication. Skilled in database entry and adept at fostering professional relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Office Administrative Assistant
Namdrive Academy
06.2019 - Current
- Created and updated records and files to maintain document compliance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Monitored office supplies by checking inventory and placing orders.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Sales Assistant
Raymo Direct Marketing
01.2017 - 03.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Gathered and prepared sales materials in preparation for sales meetings.
- Put together sales proposals and contracts.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Education
High School Diploma -
Khomas High School
Windhoek, Khomas, Namibia10.2016
Skills
- Spreadsheet development
- Billing and Invoicing
- Database entry
- Customer Engagement
- Verbal Communication
- Calendar Management
- Document Scanning
- Word Processing
- Office Supply Management
- Telephone reception
- Expense Reporting
- Schedule and calendar management
- Database Administration
- Supply Inventory
Timeline
Office Administrative Assistant
Namdrive Academy
06.2019 - Current
Sales Assistant
Raymo Direct Marketing
01.2017 - 03.2018
High School Diploma -
Khomas High School
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