Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Rattanak Monin (Kayd) Ho

Rattanak Monin (Kayd) Ho

MELBOURNE

Summary

I'm currently doing my Bachelors at RMIT University. Customer service specialist with extensive experience who is knowledgeable and dedicated. Responsible and motivated student ready to apply education in the workplace. Solid team player with an enthusiastic, pleasant demeanor and demonstrated ability to develop connections with clients. Motivated to maintain customers happiness and contribute to the organization's success. Focus on quality, speed, and process optimization. Offers in-depth knowledge of community resources and energy to tackle challenging demands. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Volunteer

Slaprea By The Idea-Cambodia
01.2021 - 01.2022
  • Excellent communication skills, both verbal and written
  • Gained strong leadership skills by managing projects from start to finish
  • Completed paperwork, recognizing discrepancies and promptly addressing them for resolution
  • Demonstrated leadership skills in managing projects from concept to completion.

Customer Service Assistant

  • To uphold high standards of customer service, customer satisfaction problems were followed up with
  • Educated customers about billing, payment processing, and support policies and procedures
  • Promoted available products and services to customers during service, account management, and order calls
  • Increased efficiency and team productivity by promoting operational best practices.

Education

Bachelor of Computer Science

RMIT University
Australia
01.2023 - 12.2027

High School Diploma -

Abundant Life International School
Cambodia
12-2022

Skills

  • Problem Solving
  • Critical Thinking
  • Microsoft Word
  • Microsoft Excel
  • Strong Communication
  • Community Engagement
  • Attention to Detail
  • Positive Attitude
  • Recordkeeping

Languages

Khmer
First Language
English
Advanced (C1)
C1

Timeline

Bachelor of Computer Science

RMIT University
01.2023 - 12.2027

Volunteer

Slaprea By The Idea-Cambodia
01.2021 - 01.2022

Customer Service Assistant

High School Diploma -

Abundant Life International School
Rattanak Monin (Kayd) Ho