AJMAL K S
Phnom Penh,12
Summary
Resourceful sales executive with several years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches. Effective communicator skilled in coordinating sales activities and managing client relationships. Proven success in fostering customer satisfaction and retention through timely responses and problem-solving. Dynamic sales professional with over five years of experience in client engagement and sales strategy. Demonstrated ability to analyze market trends, develop strong customer relationships, and implement effective sales tactics to drive revenue growth.
Overview
10
10
years of professional experience
Work History
Sales Executive
AJMAL KS
MUVATTUPUZHA, KERLA
12.2015 - 12.2020
- Coordinated sales activities to streamline communication between teams and clients.
- Managed inventory tracking and order processing using company-specific software systems.
- Assisted in preparing sales presentations and marketing materials for client meetings.
- Supported sales team by organizing schedules and coordinating appointments efficiently.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Maintained accurate records of customer interactions and transaction history in databases.
- Facilitated training sessions for new staff on sales processes and best practices.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Supported sales team by delivering current territory sales data and costing information.
- Performed follow-up calls with customers after each sale was completed.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Maintained an up-to-date database of prospective clients and their contact information.
- Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
Sales Executive
AJMAL KS
RIYADH, CAPITAL OF SAUDI ARAIBA
08.2014 - 09.2015
- Engaged with customers to identify their needs and recommend suitable products.
- Developed and maintained relationships with key clients to ensure satisfaction.
- Conducted product presentations to showcase features and benefits effectively.
- Participated in training sessions to enhance product knowledge and selling skills.
- Assisted in organizing promotional events to increase brand visibility and engagement.
- Analyzed market trends to identify opportunities for business growth and development.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
Sales Office Coordinator
AJMAL KS
MUVATTUPUZHA, KERLA
12.2010 - 09.2014
- Greeted guests warmly and provided information about spa services.
- Managed appointment scheduling using spa management software.
- Answered phone calls and responded to inquiries professionally.
- Kept reception area clean, organized, and stocked with necessary supplies.
- Greeted customers and answered inquiries in a friendly and helpful manner.
- Coordinated communication between sales teams and clients for order processing.
- Managed inventory levels and ensured product availability for sales operations.
- Processed orders from customers accurately and efficiently according to established procedures.
- Assisted in creating training modules for new employees in the sales department.
- Managed calendars of sales personnel by scheduling meetings, conferences and other events.
- Provided administrative support for the sales department, including filing, faxing, copying and scanning documents.
- Scheduled appointments with clients and coordinated travel arrangements when needed.
- Compiled weekly sales reports for management review.
- Monitored changes in market trends to identify new business opportunities.
- Answered incoming calls from customers and responded to inquiries promptly.
- Performed market analysis and list management tasks to identify agent sales prospects.
- Conducted weekly sales team meetings to review progress toward established goals and support individual achievement.
- Monitored industry trends and economic developments and modified sales strategies to enable goal achievement in changing market conditions.
Education
CIVIL ENGINEERING - DRAFTMAN
CETRAL THECNICAL COLLEGE
CALICUT08-2010
Some College (No Degree) - 12TH GRADE
SREE SAGER COLLEGE
VADAKARA08-2008
Some College (No Degree) - 10TH GRADE
HIGH SECONDERY
PAYYOLI06-2006
Skills
- Appointment management
- Spa management software
- Customer service
- Front desk operations
- Communication skills
- Client relationship building
- Telephone support
- Customer service focus
- Time management
- Team coordination
- Relationship building
- Sales forecasting
- Customer care
- Client retention
- Problem solving
- Sales strategy
- New market penetration
- Sales performance analysis
- Sales follow-up
- Sales expertise
- Sales and market development
- Lead development
- Product promotions
- Sales planning
- Competitor analysis
- Value propositions
- Sales analytics
- Product knowledge
- Competitive positioning
- Market trends
- Exceeds sales goals
- Cross-selling techniques
- Contract negotiations
- Customer relationship management
- Client development
- Problem investigations
- Value-based selling
- Marketing campaign evaluation
- Strategic alliances
- Sales metrics analysis
Languages
English
Upper Intermediate (B2)
B2
Malayalam
Native
Native
Tamil
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Timeline
Sales Executive
AJMAL KS
12.2015 - 12.2020
Sales Executive
AJMAL KS
08.2014 - 09.2015
Sales Office Coordinator
AJMAL KS
12.2010 - 09.2014
CIVIL ENGINEERING - DRAFTMAN
CETRAL THECNICAL COLLEGE
Some College (No Degree) - 12TH GRADE
SREE SAGER COLLEGE
Some College (No Degree) - 10TH GRADE
HIGH SECONDERY