Phen Phearun

• Assist the respective regional manager/and Business Management Director of Life Channel to develop and support the branch expansion strategies and plan.
• Develop the sound branch sale growth strategies and tactical business plan.
• Lead and manage the branch sales and support team to ensure the well execution of the branch sales activity and recruitment plan.
• Conduct the regular branch area market and competition analysis for supporting the branch strategic sales and business growth plan.
• Identify and support key agency leaders to step out into new more potential business territories
• Work closely with cross functions to ensure having enough functional support for smoothing the branch business operation with customer centricity.
• Ensure the branch operational efficiency regarding to branch allocated budget, sales materials, branch properties and branch management team productivity.
• Working closely with local authorities and other business partners for smoothing the branch business and operational activities.
• Coach and develop the EDM, AM, and branch support Operation Manager (OM) to make sure they are well equipped with proper skills, right attitude and behavior for delivering their tasks and duties.
• Manage and control all risk and compliance related to sales and act as first line of defense at the direct team level.
• Work closely with legal, risk and compliance team at HQ for necessary support and fulfillment.

• Lead and conduct regular coaching team and core sale agents to achieve sale target.
• Plan and execute sales and sale agent recruitment activities.
• Identify and optimize sale agent recruitment channels.
• Accountable for achievement and success of recruitment and development of sales agents.
• Regularly conduct competitor analysis.

Sales Development & Management:

• Responsible for the regional team’s business target (sales, recruitment, and persistency) assigned/allocated by the regional manager;
• Work closely with the regional manager (RM) and/or branch manager (BM) to identify, analyze the sales opportunities, develop sound growth business plan (including recruitment plan) of the region;
• Assist the regional manager in regularly reviewing the regional sales performance and take prompt and corrective actions for boosting the performance back.
• Actively engage with the responsible/assigned agency leaders for the sake of better communicating and enforce execution of the company and Life Channel’s business direction, rules and disciplines, tactical sales driven activities/initiatives, recruitment and dealing with agency business related issues.
• Identify and support key agency leaders to step out into new more potential business territories;
• Together with regional manager to conduct the regular area market and competition analysis for supporting the regional strategic sales and business growth plan;
• Assist the regional manager to work closely with cross-functions (i.e. training and development, customer services, sale support operation, NBUW) to ensure having enough functional support for smoothing and solving the related sales issues and sales supporting materials;
• Together with the regional manager function as a company ambassador to liaise with local authorities and other business partners for smoothing the branch business and operational activities;

Training and Supervision:

• Provide coaching and training to agency leaders within the region when necessary

Risk and Compliance Management:

• Together with the regional manager to manage and control all risk and compliance related to sales and act as first line of defense at the direct team level.
• Work closely with legal, risk and compliance team at HQ for necessary support and fulfillment.

• Manages all HR functions including the whole recruitment process, performance management, employee relations, benefits, compensation and labor law compliance
• Review employee benefits programs across the organization and develop salary range by conducting wage surveys within labor market and conducting job evaluations; and implementing pay structure revisions;
• Develop company regulation, policy, and procedure and conduct employee orientation and training programs;
• Assess training needs to apply and monitor training programs;
• Provide consultation to the manager related to employee relations issues, and managing all disciplinary issues within the school;
• Maintain historical human resource and company records by designing a filing and retrieval system; keeping past and current records;
• Deal with Labor Inspector regarding labor law compliance
• Advice, guide line-manager for the workforce planning;
• Accurately and effectively manage on petty cash expense of Head Office and all projects plus weekly worker wage expense;
• Manage on tenders’ and payment process;
• Ensure the hygiene of the company through supervising cleaners to clean all areas in the company premise
• Monitor the vehicles and motorbike of company to make sure all of them are in good condition.
• Work with Ministry of Labor to request for quota of usage of foreign employees
• Fixed asset and office management;

• Cooperating with all departments to develop training curriculums.
• Organizing training to staffs/trainees on Staff Manual, Child Protection Policy, National Social Security Fund, Code of Conduct (CoC), and other external/internal regulations or another assigned topic.
• Coordinating with vocational training teachers.
• Assisting HR with MoU, action plan and budgeting relating to vocational training proposal.
• Attending bi-weekly and monthly meeting and reporting.
• Working as technical support for all departments to make sure the training proceeds smoothly with high quality training management.
• Making teacher evaluation when needed.
• Making summary report on study result of students with/without improvement.
• Updating training schedule and lesson plan in liaison with departments
• Preparing/editing training materials and organize classes.
• Designing score records system for teachers.
• Making sure teachers submit score records in a timely manner.

• Setup planning strategies
• Policy owner
• License request
• Budget Planning
• Location operation
• Staffs recruitment
• Loan Production
• Saving Increase
• System and Process

• Introduces and promotes Amret’s products;
• Communicates with local authority for operational permission;
• Organizes and leads the meetings with clients;
• Fills in the loan application form with clients;
• Analyzes and evaluates loan application for preliminary decision and explains to IC committee;
• Disburses loan and collects reimbursement;
• Follows up with clients and solves relevant problems with them