Ourm Dane
Phnom Penh
Summary
Analytical professional with a strong background in business performance analysis, data analytics, market trend & research, KPI & target allocation and sales management. Dedicated to uncovering challenges, shaping strategy, and driving growth through advanced data analytics and collaborative stakeholder engagement to deliver meaningful business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
IBANK Cambodia
Phnom Penh
04.2025 - Current
- Conducted daily, weekly, and monthly business performance reports, KPI tracking and sales dashboards for Business Director and sales team.
- Designed and implemented product dashboard to track product performance, enabling data-driven enhancements and continuous monitoring
- Host Weekly Meeting with Sales Managers & Director to present key findings and performance review to drive sales growth
- Financial Market Research and Analysis of Banking position, competitor products trends and services to identify growth opportunities & competitor strategy
- Assisted Business Director on Department business plan, sales activities, performance report in the Monthly Meeting with Management Committee
- Collaborated with Technical Team to implement CRM system & keep track of sales team's leads & sales activities
- Collaborated with stakeholders to gather requirements into BRD documentation, Risk Assessment & UAT test case
- Identified opportunities for automation of manual processes through technology solutions such as Power BI Dashboard, VBA Excel Tool, One drive shared Report & Dashboard
- Conducted detailed business analysis, outlining problems, opportunities, and solutions within the department
Branch KPI and Incentive Management, officer
Sathapana Bank Plc.
01.2023 - 03.2025
- Developed and Delivered Daily Branch Performance Report for Loan, Deposit and Cross-selling with insight and analysis
- Established and Automated Productivity Dashboard to track and present salesforce productivity matric
- Established Branch Ranking & Model Branch Program for yearly award
- Drove sales growth via disbursement initiative - projecting monthly loan disbursement
- Conducted Loan and Deposit Product/Program Performance analysis
- Monitored and reviewed salesforce loan relationship and account management
- Assisted in budget allocation, sales target distribution & branch grading
- Assisted in Market share survey from Branch, Competitor Benchmark, Market research and analysis
- Instructed New BM during briefing session on branch performance report
- Arranged and led stakeholders/relevant team to discussion, alignment, business meeting and performance review
- Other adhoc assigned by management, line manager, business unit
Sales and Product Management Executive
Maybank Cambodia Plc.
01.2022 - 01.2023
- Monthly monitoring and conducting the report of all branches, sale staffs & operation staffs' performance via Sales Performance Dashboard
- Monthly reporting of all Branches Cost and Income through Balance Sheet & Profit and Loss against the target
- Monthly Analyze reporting of Business Portfolio and productivity by customer, branch, province and city level to Regional Group in Malaysia
- Conduct the branch financial performance report and prepare materials for Branch Managers and Heads of Department Meeting on monthly basis
- Conduct Turn-Around-Time productivity report to senior management team for Issue-Solving discussion on quarterly basis
- Conduct Deposit Product Performance to Head of Sales and Product Management on quarterly basis
- Assist campaign tracking proposed by Head of Sales and Product Management and other initiative/strategy updates
Sales and Product Management Trainee
Maybank Cambodia Plc.
05.2021 - 01.2022
- Daily and Monthly Productivity Tracking Report by business segment (Consumer, Retail-SME, SME & Business Banking Loans)
- Moratorium Customer Tracking Report (Covid-19 period)
- Customers' World Check & Profitability reports to all the branches and Business Units
- Raw data sortation and consolidation for Quarterly Report to NBC
- Conducted first Draft report of Teller/Branch transaction, Customer by segmentation, Branches' Balance Sheet & Profit and Loss
- Assisted on Meeting minutes, Slides drafting & Data consolidation
- Joined Annual year's English-Khmer translation report of Community Financial Services
- Volunteered in Save for the future of Cambodia's children program & Attended multiple workshop and training session (Cyber-security, Data analyst, Compliance & Town Hall)
Intern
Ministry of Foreign Affairs and International Cooperation
Phnom Penh
02.2020 - 03.2021
- Assisted Cambodia's arrangement as the host of Asia-Europe Meeting (ASEM13th) in 2020 and Senior Official Meeting before the main event
- Attended inter-ministry meetings and international conferences for the conduct of first draft report
- Assisted ASEM financial team via processing finance documentation and budget plans drafting
- Conducted the research on recent international and domestic affairs following substantial team format and guideline
- English-Khmer translation and transcription
- Assisted International Cooperation department on Financial administration procedure
Education
Bachelor of Arts - International Relations
Institute of Foreign Languages (IFL)
Phnom Penh10.2020
Skills
- Business Performance Analysis and Reporting (Professional working proficiency)
- KPI, Incentive and Sales management (Professional working proficiency)
- Financial Market/Competitor Research (Professional working proficiency)
- Data Analytics & Visualisation (Professional working proficiency)
- Requirement Elicitation & Documentation (Professional working proficiency)
- MS Power BI (Professional working proficiency & Certification)
- MS Excel (Professional working proficiency)
- Professional Communication & Problem solving (Interpersonal skill)
Accomplishments
- Certified Microsoft Power BI course, Institute of Finance and Accounting, 09/2024
- Organize Data analysis training to young Maybanker, 2022
- An alumna of WEduShare's campus Ambassador, 2020
- Successfully joining the Reception Committee as Member of Homestay Subcommittee to host the Cambodia's country program for the 44th Ship for Southeast Asian and Japanese Youth Program (SSEAYP), 2017
- Completed the requirements of English Proficiency Level 9, COERR Language Skill Center, Battambang, Cambodia, 2016
Certification
- Generative AI for Business Analysts
- Microsoft Power BI
- Business Analysis Foundation
Languages
Khmer
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Senior Business Analyst
IBANK Cambodia
04.2025 - Current
Branch KPI and Incentive Management, officer
Sathapana Bank Plc.
01.2023 - 03.2025
Sales and Product Management Executive
Maybank Cambodia Plc.
01.2022 - 01.2023
Sales and Product Management Trainee
Maybank Cambodia Plc.
05.2021 - 01.2022
Intern
Ministry of Foreign Affairs and International Cooperation
02.2020 - 03.2021
Bachelor of Arts - International Relations
Institute of Foreign Languages (IFL)
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