Nelson Zhuo
Pekanbaru
Summary
A dedicated professional with over five years of experience in customer service and studio management. Strong leadership skills, excellent problem-solving abilities, and effective communication in multiple languages.
Overview
6
6
years of professional experience
Work History
Studio Captain
Provider Pingpong
06.2024 - Current
- Leading studio operations to ensure efficiency and high-quality service
- Coordinating teams to achieve targets and improve performance
- Managing client communications and ensuring customer satisfaction
Customer Service
HKB Gaming
11.2018 - 05.2024
- Company Overview: Indonesia Market
- Assisted customers by providing effective solutions to their issues
- Delivered professional and responsive customer service
- Collaborated with the team to enhance service quality
- Indonesia Market
Education
SMK Dharma Loka
PekanbaruSkills
- Strong soft skills in communication and social interaction
- Leadership and team management abilities
- Problem-solving skills for operational and service challenges
Personal Information
Date of Birth: 11/13/93
Healthandintegrity
- Physically and mentally fit
- No history of legal or disciplinary issues in any company
Timeline
Studio Captain
Provider Pingpong
06.2024 - Current
Customer Service
HKB Gaming
11.2018 - 05.2024
SMK Dharma Loka
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