Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Ndjijeura Iuumue Mbai

Ndjijeura Iuumue Mbai

Windhoek, Khomas

Summary

Energetic Community Support Worker skilled in helping clients and families to meet their self-development goals and to learn new skills. Knowledgeable in mental health disorders, child and adolescent development, family dynamics, mandatory reporting laws, progress notes and documentation, as well as counseling techniques. Particularly well-versed in available community resources.

Overview

11
11
years of professional experience

Work History

Administrative Officer

Cheetah Road Traffic Technology (CRTT)
08.2022 - Current
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Assisted marketing department in planning client functions.
  • Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.

Community Development Officer

Ministry Of Gender
01.2023 - 05.2023
  • Championed inclusivity throughout all community development initiatives, fostering a sense of belonging among diverse populations.
  • Coordinated with different service providers to meet clients' individual needs.
  • Helped clients navigate social services system and access needed resources.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Led group discussions and activities to meet different community needs.

Grade 1 and Pre-Primary Teacher

Shining Stars Private School
01.2016 - 11.2018
  • Utilized creative teaching strategies to engage students in classroom.
  • Collaborated with colleagues to develop cross-curricular projects, fostering a more comprehensive learning experience for students.
  • Organized and supervised large and small group activities.

Grade 1 and Pre-Primary Teacher

Okamatapati Combined School
01.2013 - 12.2015
  • Collaborated with colleagues to develop cross-curricular projects, fostering a more comprehensive learning experience for students.
  • Utilized creative teaching strategies to engage students in classroom.
  • Organized and supervised large and small group activities.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.

Education

University of Namibia (UNAM)
Windhoek, Khomas, Namibia

Centaurus High School
Windhoek, Khomas, Namibia

Sunrise Tutorial Centre
Windhoek, Khomas, Namibia

Skills

  • Problem Solving Skills
  • Critical Thinking
  • Time Management
  • Work Planning and Prioritization
  • Relationship Building
  • Goal Setting

Languages

Otjiherero
Native language
English
Proficient
C2
Oshiwambo
Intermediate
B1

Timeline

Community Development Officer

Ministry Of Gender
01.2023 - 05.2023

Administrative Officer

Cheetah Road Traffic Technology (CRTT)
08.2022 - Current

Grade 1 and Pre-Primary Teacher

Shining Stars Private School
01.2016 - 11.2018

Grade 1 and Pre-Primary Teacher

Okamatapati Combined School
01.2013 - 12.2015

University of Namibia (UNAM)

Centaurus High School

Sunrise Tutorial Centre
Ndjijeura Iuumue Mbai