Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Additional Information
Timeline
Generic

Natasha Jesmine Jantjies

Summary

Knowledgeable in retail sales management, skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.

Overview

18
18
years of professional experience

Work History

Retail Sales Consultant

Namib Jewellery
06.2015 - Current
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales and customer satisfaction through personalized servicing.

Retail Sales Manager

Adrian & Meyer Jewellery
02.2006 - 05.2015
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

No Degree - B. Procurement & Supply Chain Management

Namibia University OF Science AND Technology
Windhoek, Khomas, Namibia
11.2026

Skills

  • Customer Satisfaction
  • Verbal Communication
  • Technical skills
  • Sales Development
  • Store Opening and Closing
  • Problem-Solving
  • Product Merchandising
  • Teamwork and Collaboration
  • Sales orientation
  • Point of sale operation
  • Transaction Processing
  • Merchandise Display

Languages

Afrikaans, English
Native language

Hobbies

  • I love singing in my car. It is a wonderful stress outlet and it makes long distances short.
  • Walking is fun, I do it for exercise, to keep my mind focused and to relax.
  • Baking is definitely a family thing that me and my family use to bond.

Additional Information

I am a second year Procurement and Supply Chain Student and would love to work in an environment in the field I am studying.

Timeline

Retail Sales Consultant

Namib Jewellery
06.2015 - Current

Retail Sales Manager

Adrian & Meyer Jewellery
02.2006 - 05.2015

No Degree - B. Procurement & Supply Chain Management

Namibia University OF Science AND Technology

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Natasha Jesmine Jantjies