Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Muyleang Long

Muyleang Long

Manager Business Partnerships Coperate Banking
Phnom Penh

Summary

Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of the company projects, products and services for optimized digital banking service.

Overview

5
5
years of professional experience
10
10
years of post-secondary education

Work History

Manager, Business Partnerships Coperate Banking

BIC Bank
06.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Woori Bank
8 2021 - 06.2023
  • Enforced use of required processes and tools for partnership management
  • Implemented account diagnostics, relationship analysis and engagement execution
  • Developed annual account objectives and formalized client communications for communication of goals and plans
  • Joined business development meetings and supported market outreach plans to improve business development
  • Facilitated strategy development and planned with cross-functional teams
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation
  • Considered business demands and customer preferences when developing pricing structures and marketing plans
  • Generated sponsorships with related and partnering entities to enhance marketing objectives
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes
  • Directed marketing projects through conceptual planning, schedule management and final implementation
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.

Assistant Manager

Prince Bank Plc
01.2020 - 01.2021
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume
  • Joined business development meetings and supported market outreach plans to improve business development
  • Developed annual account objectives and formalized client communications for communication of goals and plans
  • Enforced use of required processes and tools for partnership management.

Education

Bachelors - International Relations

Pannasastra University of Cambodia
01.2012 - 01.2018

Bachelors - International Business

Cambodia Mekong University
Phnom Penh
01.2011 - 01.2015

Skills

    Business Development

    Workforce Management

    Operations Management

    Strategic Planning

    Policy Implementation

    Marketing

    Verbal and written communication

    Cross-Functional Teamwork

    Brand Management

    Project Management

    Business Planning

    Team Leadership

    Time Management

Additional Information

Mr. Heak Senghorn, Branch Support Manager at Hong Leong bank Tel: +855077 900 708

Languages

Cambodian
Native language
English
Advanced
C1

Timeline

Manager, Business Partnerships Coperate Banking

BIC Bank
06.2023 - Current

Assistant Manager

Prince Bank Plc
01.2020 - 01.2021

Bachelors - International Relations

Pannasastra University of Cambodia
01.2012 - 01.2018

Bachelors - International Business

Cambodia Mekong University
01.2011 - 01.2015

Manager

Woori Bank
8 2021 - 06.2023
Muyleang LongManager Business Partnerships Coperate Banking