MOK Vannak
AOC/ATC Supervisor
Siem Reap, Cambodia.
Summary
Airport Operations and Air Traffic Control Supervisor with 15+ years in managing airport and air traffic systems. Skilled in safety protocols, flight coordination, and team leadership, with a track record of maintaining compliance with international standards. Experienced in managing operational disruptions and fostering stakeholder collaboration. Aiming to apply expertise as an Airport Services Manager at Emirates in Siem Reap.
Overview
15
15
years of professional experience
1
1
Certification
Work History
AIRPORT OPERATION CENTER SUPERVISOR
Yunnan Arinvestment Cambodia Airport (YACA)
Siem Reap
07.2023 - Current
- Manage daily airside and landside operations, ensuring full compliance with safety regulations.
- Coordinate with ATC, ground handlers, and airline representatives to maintain on-time performance and service excellence.
- Monitor and report on operational performance, baggage service quality, and passenger satisfaction.
- Oversee aircraft movements, gate allocation, parking, baggage claim, check-in, and apron activities.
- Ensure adherence to airport safety regulations, NOTAMs, and SOPs.
- Lead the watch team, including operators, coordinators, and duty officers.
- Conduct shift briefings to review operational priorities, incidents, and weather forecasts.
- Ensure team compliance with reporting procedures and maintain high situational awareness.
- Monitor real-time flight data (arrivals, departures, turnarounds, delays).
- Serve as the primary liaison between airlines, ground handlers, customs/immigration, security, maintenance, and airport management.
- Maintain and analyze airport operations databases (flight/passenger statistics).
- Supervise CCTV monitoring of airport facilities.
ATC WATCH SUPERVISOR
Cambodia Air Traffic Services (CATS)
Siem Reap
11.2010 - 07.2023
- Monitor workload and traffic flow for safety and efficiency.
- Maintain separation of arriving and departing aircraft.
- Monitor and direct aircraft taxiing to/from the runway.
- Watch for runway incursions or unauthorized movements.
- Ensure safe and efficient flow of air traffic across all control positions.
- Maintain a detailed watch log of events, traffic trends, delays, and issues.
- Monitored traffic patterns, weather, NOTAMs, and runway usage.
- Led ATC shift teams and coordinated responses to emergencies, runway incursions, and aircraft incidents.
- Maintained high standards of communication and coordination with adjacent ATC units and airport.
- Prepared logs, incident reports, and participated in operational briefings.
Education
Master Business Administrator - Business Administration
Build Bright University
Cambodia01.2024
Skills
- NOTAM, ATFM, METAR, TAF
- Passenger Handling
- Airport Day-to-Day Operations Management
- Ground Handling Coordination
- Data Analytics (Google Sheets, Looker Studio)
- Aviation Sector Expertise
- Flight data monitoring
- Performance analysis
- Team leadership
- Languages: Khmer (Native), English (Fluent)
Websites
Certification
- Airport operations management
- Airline operations
- Flight planning and dispatch
- Udemy Academy 2024
- Aerodrome (VDSA) control training CATS | Siem Reap, Cambodia, July 2023
- On-the-job training instructor SSCA| Cambodia, Nov 2020
- Air Traffic Controller CATC, Bangkok |Thailand, Nov 2010
Languages
Languages: Khmer (Native), English (Fluent)
ABOUT ME
- Date of Birth : February 3, 1983
- Nationality : Cambodian
Languages
Khmer
First Language
English
Advanced (C1)
C1
Accomplishments
- Coordinated with ATC, ground handlers, and airlines to achieve 95% OTP, improving passenger satisfaction
- Oversaw baggage handling operations, reducing mishandled baggage rates
- Implemented real-time flight data monitoring, cutting turnaround times by 15%, and optimizing gate allocation efficiency
- Honored with YACA's 'Outstanding Staff Award'
Timeline
AIRPORT OPERATION CENTER SUPERVISOR
Yunnan Arinvestment Cambodia Airport (YACA)
07.2023 - Current
ATC WATCH SUPERVISOR
Cambodia Air Traffic Services (CATS)
11.2010 - 07.2023
Master Business Administrator - Business Administration
Build Bright University