Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Phanny MEL

Phanny MEL

Phnom Penh

Summary

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Overview

14
14
years of professional experience

Work History

Market & Business Intelligence Analyst

CHIP MONG GROUP
Phnom Penh
03.2022 - Current

Responsibility & Duties:

  • Analyse potential market and product gaps across the company's new and existing portfolio along with value added products.
  • Gather information on competitors, and conduct analysis on their sales, prices and methods of distribution and marketing to thoroughly learn about the competition.
  • Work with the aim to automate and/or develop self-service reporting for the leadership teams by consistently managing the data flow from various sources, including internal/external data sets.
  • Demonstrate the ability to articulate and present key actionable market and competitor insights to the management team using modern visualisation tools.
  • Develop and implement strategies to strengthen distributor networks and improve market coverage.
  • Collaborate with distributors to identify growth opportunities and address challeng.
  • Conduct regular business reviews with distributors to ensure alignment with company objectives.
  • Design and deliver training programs for distributors and their teams, focusing on Product knowledge (features, benefits, and usage), sales techniques and customer engagement, inventory management and order processing.
  • Enforce workplace discipline and ensure staff adherence to company policies, rules, and regulations.
  • Address and resolve employee performance or behavioral issues promptly and professionally.
  • Work closely with the sales team to ensure distributors have the tools and support needed to achieve sales targets.
  • Assist distributors in creating localized sales strategies and promotional activities.
  • Monitor distributor stock levels to prevent shortages or overstocking.
  • Gather feedback from distributors on market trends, customer preferences, and competitor activities.
  • Share insights with internal teams to improve product offerings and marketing strategies.

Social Safeguards / Resettlement Specialist

Ministry of Water Resource and Meteorology
Phnom Penh
08.2019 - 02.2022

Responsibilities & Duties

Screen subprojects for involuntary resettlement impacts to determine eligibility of the subproject for financing under the project; For subprojects with involuntary resettlement impacts, prepare Resettlement Plans in accordance with the Resettlement Framework; Assist and supervise detailed design of subprojects to ensure involuntary resettlement impacts are minimized, if not avoided; Based on detailed design, conduct detailed measurement survey and update the Resettlement Plan in accordance with the Resettlement framework. Assist in organizing and conducting consultations with affected people to ensure that the Resettlement Plan have been fully discussed and agreed; Assist PMU and field staff in the implementation of Resettlement Plans in the subproject areas; Develop and conduct training modules to ensure proper understanding and implementation of Resettlement Plans; Monitor implementation of Resettlement Plans; and Contribute to the PPMS for monitoring and reporting on resettlement by developing monitoring and evaluation indicators for involuntary resettlement and assisting in the preparation of monitoring reports for involuntary resettlement.

Operation Manager

Real-Time Data Solutions (RDS)
Phnom Penh
07.2017 - 08.2019

Responsibilities & Duties

• Manage all facets of the Operations Department and departmental duties, including; schedule, staff utilization, cross-departmental coordination, and process recommendations and improvements

• Ensure that all research operations staff members at all levels systematically follow and implement the operations procedures.

• Establish regular communication with research directors and the local SMT in Cambodia inorder to "add value" to the company

• Continuously assess the quality and efficiency of operations

• Ensure that all issues concerning data validity and data quality arising from Fieldwork and Data in tablets are effectively reported and resolved

• Maintain COS and Direct Cost ratio targets and collaborate with the F&A Department to implement cost-effective initiatives

• Mentor Operations staff to meet project deadlines and ensure rigorous data quality

• Prepare data tabulations, output tables and charting to support the process of reporting to clients

• Work closely with the project staff (Ops) and SMT to plan and organize work for research projects to ensure efficient and effective management and coordination of research projects

• Contribute and develop ideas with the SMT so that business grows and operations can run efficiently and to work proactively

• Work proactively with SMT & accounting staff to supervise operational budgets, ensure that accurate project financial records are being maintained, and that accurate financial reporting.

• Assist and guide the recruitment & training of research operations and specialist staff

• Maintain accurate project expense records to ensure compliance with financial administrative procedures. Prepare and complete necessary administrative documents within specified timeframes to ensure compliance and efficient management of internal administrative procedures

Associate Data Analyst Manager

Kantar Cambodia Ltd. (TNS Cambodia)
Phnom Penh
01.2014 - 07.2017

Responsibilities & Duties

• Develop a template for data entry (by using Survey Craft, CSpro, NField CAPI, and SPSS)

• Develop team’s work skills/capacity

• Supervise subordinates in writing Syntax of assigned projects

• Encode, clean, and analyze data

• Generate accurate and high-quality data output for theclient service team

• Fix problems in database

• Manage theworkload of theDP team and allocate human resources for each research project;

• Seek for new idea that leverages value and insight of client service team

• Ensure all the work done within time frame and budget allocation despite short timeline and high pressure

International Consultant Assistant

Indradevi Association-IDA
Phnom Penh
09.2013 - 12.2013

Responsibilities & Duties

• Designed Questionnaire

• Assisted with field visits, reviews, assessments, appraisals and evaluations

• Lead interviews with various stakeholders (partners, beneficiaries, local authorities)

• Street works site inspections to ensure compliance with permit conditions, recording of activities, and preparation of performance reports

• Daily monitoring report for environmental inspection on parameters provided such as air quality, water quality, noise, vibration, waste, and accidents

• Developed template for data entry (by using SPSS and CSpro program)

• Data encoding, cleaning data and solving some problem in the questionnaires

• Data analysis, draft report.

• Undertake any other task related to project management as required

International Research Assistant,

Crossroad to Development (CTD)
Phnom Penh
01.2013 - 09.2013

Responsibilities & Duties

• Designed Questionnaire

• Conducted the training

• organized the interviewers for each group and the target area for real field work.

• Coordinate,monitor, observe, and work with interviewers in conducting field research.

• Assisted with field visits, reviews, assessments, appraisals, and evaluations

• Lead interviews with various stakeholders (partners, beneficiaries, local authorities)

• Street works site inspections to ensure compliance with permit conditions, recording of activities, and preparation of performance reports

• Daily monitoring report for environmental inspection on parameters provided such as air quality, water quality, noise, vibration, waste, and accidents

• Developed template for data entry (by using SPSS and CSpro program)

• Data encoding, cleaning data and solving some problem in the questionnaires

• Data analysis, draft report.

• Undertake any other task related to project management as required

Data Analyst

Water Sanitation & Hygiene Enterprise Development
Phnom Penh
08.2012 - 12.2012

Responsibilities & Duties

• Develop a template for data entry (by using the SPSS program)

• Check 100% of completed questionnaires and develop a frame code for qualitative data (Open-ended).

• Data encoding, cleaning data, and solving some problems in the questionnaires.

• Data analysis.

Environment Specialist’s Assistant

Ministry of Rural Development (MRD)
Phnom Penh
06.2012 - 08.2012

Responsibilities & Duties

Assist in the collection and review of the relevant primary and secondary data and information, including interviews with relevant stakeholders on the socio-environment within and nearby the project areas; make a socio-environment assessment of the project; prepare the IEE/EIA report, including EMP monitoring and submission to the Ministry of Environment (MoE) and project donor

Consultant’s research assistant

Asian Development Bank (ADB)
Phnom Penh
06.2011 - 05.2012

Responsibilities & Duties

Pre-Fieldwork

• Assisted consultant during briefing session

• Assisted consultant in preparing the materials for field research

• Organized and arranged interviewers into groups for each target area

During-Fieldwork

• Assist consultancy to lead the interviewers for real fieldwork.

• Preparing and organizing the public meeting to discuss and plan to implement research.

• Coordinate/monitor, observe, and work with interviewers conducting field research.

• Cooperate with the other research team members to solve any problems encountered during research work.

• Check 100% of completed questionnaires and develop frame code for qualitative data (Openended).

Post- Field work

• Encoded, cleaned, and analyzed data

• Solved any problems in the questionnaires

• Analyzed data • Assist consultant in drafting report

Education

Bachelor of Science - Sociology

Royal University of Phnom Penh
Phnom Penh
2012

Bachelor of Science - English Literature

BELTEI International Institute
Phnom Penh
2012

Master of Science - Business Management

National University of Management
Phnom Penh

Skills

  • Microsoft Word : Advance
  • Microsoft Excel : Advance
  • Microsoft Outlook : Advance
  • SPSS : Advance
  • CSpro : Advance
  • Survey Craft : Advance
  • Power BI: Intermidate
  • Kobo Tollbox (E-Data Collection Toll): Intermidate

Languages

4,B2,6,C2

References

  • Mr. Sharad KATARUKA

Head of Division (Former General Manager, CHIP MONG TRADING (FMCG)

HP: (855-92) 431 985

Email: sharad.kataruka.@goodhill.com.kh

  • Mr. Kuon Chantha

Managing Director (REAL-TIME DATA SOLUTIONS CO., LTD)

HP: (+855) 77 777 938 / 98 777 567

Email: chantha@rdskh.com

Website: www.rdskh.com

  • Mrs. Kith Sereyphalika

Senior Data Processing Manager (KANTAR TNS, Cambodia)

HP: (855-12) 534 891

Email: Kith.Sereyphalika@tnsglobal.com

Timeline

Market & Business Intelligence Analyst

CHIP MONG GROUP
03.2022 - Current

Social Safeguards / Resettlement Specialist

Ministry of Water Resource and Meteorology
08.2019 - 02.2022

Operation Manager

Real-Time Data Solutions (RDS)
07.2017 - 08.2019

Associate Data Analyst Manager

Kantar Cambodia Ltd. (TNS Cambodia)
01.2014 - 07.2017

International Consultant Assistant

Indradevi Association-IDA
09.2013 - 12.2013

International Research Assistant,

Crossroad to Development (CTD)
01.2013 - 09.2013

Data Analyst

Water Sanitation & Hygiene Enterprise Development
08.2012 - 12.2012

Environment Specialist’s Assistant

Ministry of Rural Development (MRD)
06.2012 - 08.2012

Consultant’s research assistant

Asian Development Bank (ADB)
06.2011 - 05.2012

Bachelor of Science - Sociology

Royal University of Phnom Penh

Bachelor of Science - English Literature

BELTEI International Institute

Master of Science - Business Management

National University of Management
Phanny MEL