Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
7
7
years of professional experience
Work History
Office Assistant: Student Involvement Center
Methodist University
Fayetteville
08.2018 - 05.2022
Supported staff by performing data entry and completing administrative duties.
Scheduled appointments, maintaining calendars for personnel.
Drafted and sent out emails and memos for seamless communication.
Managed office supply orders and inventory to support availability.
Scanned, faxed, and filed invoices and sales receipts.
Answered multi-line telephone system to direct calls and take messages.
Maintained and updated filing, inventory, mailing and database systems, either manually, and used computers.
Interacted with clients to resolve issues or answer questions regarding services rendered by the company.
Camp Counselor
Monroe Camp & Retreat Center
Laurel Hill, NC
06.2019 - 08.2019
Educated campers on the importance of team work.
Enforced camp safety guidelines and conducted disciplinary action following infractions.
Addressed camper concerns and promptly resolved disputes.
Attended staff meetings and relayed important information to campers.
Created and implemented camp activities.
Remained calm in emergencies and stressful situations.
Wrote attendance and incident reports and submitted records to supervisors for review.
Assisted with facility cleaning and waste removal.
Organized and explained rules for various team games and activities.
Discussed rules, regulations, and work-related problems.
Provided for entertainment and set up related decorations and equipment.
Front Desk Receptionist
Hendrick Chevrolet
Charlotte, NC
07.2022 - 12.2023
Monitored front desk traffic to support customer satisfaction.
Handled a multi-line phone system and promptly transferred calls.
Answered questions about company location and hours of operation.
Welcomed on-site visitors and directed to appropriate personnel.
Maintained cleanliness and organization of public areas and conference rooms.
Documented and distributed messages to support timely communications.
Opened and closed the main office in alignment with established security procedures.
Assisted with completion of forms or sign-in procedures.
Communicated with maintenance personnel to report facility issues.
Prepared outgoing mail and courier deliveries and sorted and distributed incoming mail.
Provided information about establishment, such as location of departments and offices, employees within organization, and services provided.
Operated telephone switchboard to answer and forward calls.
Assisted customers with general inquiries regarding products, services, and hours of operation via phone or email.
General Manager
Donuts Palace
Smithville, MO
02.2023 - 08.2025
Monitored customer preferences to determine focus of sales efforts.
Oversaw regional and local sales managers and staff.
Developed sales team through motivation, counselings and product knowledge education.
Provided guidance and mentorship for staff members.
Monitored costs, competition and supply and demand to establish and adjust selling prices.
Identified ways to improve efficiency in operations and implemented process changes.
Reviewed operational records and reports to project sales and determine profitability.
Homeless Shelter Volunteer, Area Operation Inasmuch, Fayetteville, NC,
Greeted and welcomed residents, providing a warm and supportive presence.
Raised awareness about homelessness through volunteering events or social media campaigns.
Listened actively and offered emotional support to residents facing difficult situations.
Developed empathy and understanding for the struggles faced by homeless individuals.
Contributed to fundraising efforts to support the shelter's mission and operations.
Assisted staff with meal preparation and distribution, ensuring residents have access to nutritious food., Received, sorted and prepared food donations for distribution.
Project Manager, NAPIC, Takhmao, Kandal Province
Provided clear direction to internal teams, setting expectations and due dates for deliverables.
Managed project budget and oversaw expenditures to keep costs controlled and within budget parameters.
Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks.
Identified potential risks to develop contingency plans.
Traveled to customer sites to keep projects on schedule while maintaining high quality.
Assigned tasks to appropriate resources within the company.
Assigned duties and responsibilities to project personnel.