Mariya Morn

· Responsibilities

1. HR Administration Tasks:

· Organizing and Coordinating Annual Party for Staff

· Handling day-to-day administrative tasks including filing, issuing letters, ... etc.

· Record and control the employee’s leaves, times, and attendance.

· Organizing & Managing employees’ profiles and ensuring the confidentiality of personal data.

· Process necessary paperwork for new hires, probation, transfers, promotion, etc.…

· Conduct Exit interviews/checklists and analyze data to determine the turnover trends.

· Update the data on HR systems and ensure the accuracy of staff data via:

· HRIS – SuccessFactors other SharePoint sheets used to track staff information.

2. HR Compliance Tasks:

· Working with all the tasks related to the Ministry of Labor, Ministry of Education, Ministry of Foreigners and Affairs, etc.….

· Apply the yearly Quota for the Expat Staff

· Monitor and Apply the Work Permits for all the Expat Staff

· Monitor and Apply the Visas for all the Expat Staff

· Work Contracts, Workbook, Health Check with MOL

3. HR Recruitment Tasks:

· Conduct the reference checking of new hires according to the policy.

· Orientation with Staff

4. HR Training & Developing Tasks:

· Train & support the delivery of new staff induction and other staff training according to the organization plan.

5. Compensation & Benefits Tasks:

· Payroll

· Work with all the Insurance

· Medical & Dental Claim

· Relocations & Repatriation Allowance

· National Social Security Fund (NSSF) Update up-to-date data.

· Prepare the Staff Parties

· Responsibilities

· Welcome, consult, and provide consistent and high-quality products and services to customers.

· Provide certain non-cash transactions to customers including account opening, account closing, passbook update, renewing Fixed Deposit certificate, and card services (card request, PIN request, card demo, card loss/damage, etc.) E-banking Services (E-banking request, demo, etc.).

· Facilitate VIP customers to obtain demanded services such as cash withdrawal/deposit, and account opening with a satisfactory arrangement including a private room.

· Execute account opening and closing transactions for customers to ensure all required information and procedures on account opening are completely made.

· Facilitate customers’ needs and inquiries about the bank’s products and services in a good manner to ensure overall customer satisfaction.

· Ensure all customer areas including the on-site (office) ATM booth, banking hall, cash count room, and VIP room are neat and clean, and display properly; broacher are available.

· Adhere to all relevant compliance requirements including FATCA, KYC, and world-check screening.

· Assist to monitor and report of customer Term Deposit with a special rate for seeking approval from the Sales and Business department.

· Ensure all ATM cards are accurately received from Card Center and E-banking department.

· Assist direct supervisor in preparing various daily, weekly, and monthly customer service reports including account opening, account closing, card report, E-banking report, and so on as required by the policy and procedure.

· Assist to monitor on daily reports of Account Opening, Account Closing, CIF creation/amendment, Dormant Accounts, ATM, E-banking, and other requirements report forms related departments, and document filing.

· Any ad-hoc works assigned by the supervisor, Branch Manager.

· Responsibilities

· To check in & check out of the guests.

· To control the documents, send them in & out of the Bank. (HOE)

· To get on the line of the Bank’s Calling and answer all their questions.

· Making the newspaper cut into a memorandum of the news in Cambodia as weekly to update the management team at KL.

· To assist every work of the Secretary of Campu Bank

· To follow up with branches and consolidated the monthly briefing.

· Opportunity: To be selected to relief the Secretary of Cambodian Public Bank for 6 months since she was on maternity leave (July to December 2018).

o Responsibilities and Experiences for 6 months

o assist the Regional Head of Indo-china with operational tasks.

o Prepared the monthly report of business development and management meeting for the management team and BMs.

o Making the minutes of a business meeting.

o Preparing the flight for Regional Head.

o Preparing the schedule for all the internal monthly meetings with Regional Head.

o Do the contribution memorandum to request the money to KL (Public Bank Berhad)

o Wrapping the presents for the government in Cambodia, for the season greeting (end of the year).

o Controlled the email of Cambodian public bank.

o Making the bank event as a bank’s magazine to KL for final do.

· Responsibilities

· To work with other Job agencies like CamHR on Recruitment tasks

· prepare the report of the weekly meeting.

· prepare the minutes of the weekly meeting.

· To Control stationary for the company.

· doing the report of the policy with Prudential Insurance every day.

· Assist accountant with accounting tasks.

· Personal Assistant to CEO

· From September to December 2016, I taught in level 3.

· From January to March 2016, I taught in level 9.

· From April to September 2016, I was promoted by the school principal to teach at level 11.