Manday HEM

Manage enterprise and corporate accounts by delivering business connectivity and ICT solutions aligned with customer needs and business growth objectives.

• Develop and maintain long-term relationships with enterprise clients and key stakeholders.
• Drive revenue growth through account management, solution adoption, and customer retention.
• Identify customer business needs and propose suitable telecom and digital solutions.
• Coordinate with internal teams to ensure smooth service delivery and customer satisfaction.
• Main products managed include corporate postpaid SIMs, enterprise devices, Smart Fiber+, and ICT solutions for business customers.
• Managed a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.
• Maximized revenue potential by upselling additional products or services to existing clients.

• Managed industrial waste, sustainability solutions, and alternative fuel sourcing programs for manufacturing and garment factories, supporting environmental compliance, circular economy initiatives, and sustainable industrial operations across Cambodia.
• Established strategic partnerships with industrial and garment factories to implement sustainable waste management and co-processing solutions.
• Worked closely with factories producing for international brands including Adidas, Nike, Coach, Calvin Klein, lululemon, Carter’s, and other global buyers to support secure waste disposal and sustainability compliance requirements.
• Coordinated with Ministry of Environment (MOE) on environmental permits, compliance procedures, waste transport documentation, and sustainability initiatives to ensure regulatory adherence.
• Supported factories in strengthening ESG and environmental compliance practices aligned with buyer expectations, audit requirements, and sustainability standards.
• Facilitated seminars, sustainability awareness sessions, and technical discussions with factory compliance teams to promote waste impact reduction and environmental responsibility.
• Managed operational coordination for waste collection, segregation, identification, storage, handling, loading, transportation, and traceability control for both hazardous and non-hazardous industrial waste streams.
• Collaborated closely with logistics, operations, HSE, and compliance teams to ensure safe and efficient waste processing activities aligned with environmental and safety standards.
• Conducted site visits and operational assessments to identify waste management improvement opportunities and support practical sustainability solutions for industrial customers.
• Prepared commercial proposals, operational reports, waste data analysis, and sustainability-related documentation for clients and internal management.
• Built long-term relationships with factory management, EHS teams, compliance officers, and operational stakeholders to ensure smooth project implementation and customer retention.
• Key Achievements:
• Generated USD xxx,xxx revenue in H1 2025, achieving 77% of the annual target within six months.
• Managed and coordinated over x,xxx tons of industrial waste for sustainable co-processing solutions in H1 2025.
• Successfully secured multiple long-term contracts with export-oriented factories and industrial clients.
• Contributed to reducing fossil fuel consumption in cement production through increased alternative fuel sourcing and circular economy practices.
• Supported factories in improving environmental compliance readiness and sustainability performance for international buyer requirements.
• Strengthened stakeholder trust and customer retention through professional issue resolution, operational coordination, and solution-oriented engagement.
• Played a key role during the operational transition from INSEE Ecocycle to Chip Mong Group, ensuring continuity of customer relationships and operational activities.

• Led agent network growth and sales operations, contributing to business expansion and revenue targets.
• Managed sales performance and developed agents in assigned territories to drive sales effectiveness.
• Led field teams to achieve sales and cash deposit targets.
• Recruited, trained, and monitored agents to ensure compliance and operational effectiveness.
• Coordinated branding, product updates, and operational support to enhance agent performance and compliance.
• Worked closely with management on performance reporting and business priorities.

• Managed activation teams and sales operations, enhancing product visibility and outlet transformation to support revenue growth.
• Led activation teams and coordinated sales activities, focusing on priority markets to maximize market presence.
• Increased monthly sales performance and strengthened new product visibility in key outlets.
• Managed APSARA project operations and promotional campaigns.
• Coordinated with merchandisers, distributors, and depot teams to elevate execution quality and drive consistent brand representation.
• Conducted competitor analysis and market visibility reporting.
• Established a positive work environment that fostered teamwork while recognizing individual achievements through regular feedback sessions.
• Developed strong relationships with key clients, resulting in long-term partnerships and repeat business.

• Managed key outlet relationships and executed route sales activities to enhance brand visibility.
• Developed sales plans and nurtured wholesaler and retail customer relationships to drive revenue.
• Implemented merchandising, visibility, and promotional activities to strengthen market presence.
• Managed key outlet relationships, route sales activities, and brand visibility initiatives.
• Analyzed customer purchasing behaviors to develop targeted sales tactics for growth opportunities.

• Managed dealer relationships and sales performance across assigned regions.
• Supervised field sales teams while tracking operational KPI execution to ensure alignment with regional targets.
• Managed dealer relationships to enhance sales performance across assigned regions.
• Conducted coaching and training sessions, providing performance evaluations to support sales staff development.
• Provided market feedback and operational reporting to management.

• Advanced through field sales and channel development roles, driving dealer expansion and enhancing network growth.
• Oversaw dealer and agent recruitment, route planning, and sales execution to optimize market reach.
• Conducted product and sales training for dealers and agents.
• Supported merchandising deployment and market visibility improvement initiatives.
• Progressed through multiple field sales and channel development roles supporting dealer expansion and network growth.
• Delivered operational and market feedback to management, facilitating strategic decisions for business growth.