Maeng Chan Seyha

• Ensured seamless day-to-day operations by diligently managing facility maintenance requests, IT support tickets, and supply inventory levels.
• Streamlined IT support processes for improved end-user satisfaction and reduced downtime.
• Provided basic IT support to office users of desktops, laptops, and devices.
• Collaborated with cross-functional teams such as sales, marketing, finance, IT support services ensuring a smooth execution of multiple concurrent projects.

•Design, build, and maintain the company’s social media presence (LinkedIn, Instagram, Facebook, etc.).

•Manage and improve online content, including the website and blog.

•Stay up to date with the latest trends and best practices in digital marketing and analytics.

• Reduced troubleshooting time for IT support staff by providing thorough training on system maintenance and best practices.
• Contributed to higher office efficiency by troubleshooting technical issues with equipment and liaising with IT support when necessary.
• Streamlined IT support processes, leading to increased end-user satisfaction and reduced response times.