Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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MAE ANN A. GO

MAE ANN A. GO

DOUN PENH, PHNOM PENH

Summary

IT Audit Executive with extensive experience in cross-functional collaboration and process optimization. Proven ability to enhance communication and drive measurable results. Committed to ongoing professional development and improving business operations through advanced skills.

Overview

19
19
years of professional experience

Work History

SENIOR MANAGER – IT Audit & Assurance, IT Advisory

Grant Thornton (Cambodia) Ltd
Phnom Penh
08.2023 - Current
  • Leads IT audit engagements across industries such as banking, payment services, and pharmaceuticals, assessing technology risks and evaluating IT general and application controls.
  • Integrates IT audit with financial audits by supporting risk assessments and defining audit scope.
  • Supported cross-border engagements with Grant Thornton Malaysia (retail, MLM, securities, water consortium) and served as project manager for advisory work with GT Bharat and GT Japan.
  • Led automated controls testing for AML/PF/CFT compliance.
  • Collaborates with leadership on resource planning and strategic initiatives.
  • Develops and executes IT audit procedures, ensuring compliance with regulatory and industry standards.
  • Supervises risk assessments, test plans, fieldwork, and reporting.
  • Ensures audit documentation is accurate, complete, and of high quality.
  • Delivers clear findings and follows up on issue remediation.
  • Drives process improvements and supports annual audit planning.
  • Acts as subject matter expert, delivers training programs, and promotes best practices within the team.
  • Builds strong client relationships, manages engagement budgets, mentors staff, and fosters a collaborative work culture.
  • Developed internal training on IT general controls testing and ensured compliance with Quality Management Manual (QMM) standards.
  • Keeps abreast of emerging technologies to continuously improve audit methodologies.

TECHNOLOGY RISK CONSULTANT (IT AUDIT) MANAGER II

KPMG Philippines
Makati City
12.2022 - 08.2023
  • Develop and execute risk-based IT audit plans, ensuring alignment with organizational objectives and regulatory requirements.
  • Lead and manage IT audit engagements, including planning, fieldwork, reporting, and follow-up activities.
  • Evaluate IT systems, networks, applications, and processes to identify risks, weaknesses, and areas for improvement.
  • Assess compliance with IT-related regulatory requirements such as SOX, GDPR, ISO 27001, NIST, and other relevant standards.
  • Identify, document, and report audit findings with actionable recommendations to enhance IT controls and risk management practices.
  • Collaborate with IT and business stakeholders to assess the effectiveness of cybersecurity controls, data protection measures, and IT governance frameworks.
  • Oversee and mentor junior IT auditors, providing guidance, training, and performance feedback.
  • Monitor emerging IT risks, threats, and best practices to enhance audit methodologies and procedures.
  • Support external auditors, regulatory examinations, and special investigations as needed.
  • Prepare and present audit reports and findings to senior management and the audit committee.

IT AUDIT SUPERVISOR – Network, IT and Information Security Audit

Smart Communications, Inc.
Makati City
01.2018 - 12.2022
  • Performs SOX 404 Independent validation.
  • Performs business and audit risk assessment, analyzes & discusses business & audit risks with internal clients.
  • Validates audit conformance with established standards, policies & procedures to be performed to address all identified risks.
  • Identifies appropriate control procedures that would address/mitigate noted gaps.
  • Monitors implementation of agreed action plans.
  • Checks adequacy and effectiveness of internal control.
  • Performs Audit Engagement Activities (Understands the company’s industry, operations, critical business systems, standards, policies & processes, competitors, customers, etc., Performs the audit program and identifies any additional/alternative audit approach to be applied to address risks, Prepares audit working papers and summarizes audit exceptions and areas for improvement identified in the performance of audit procedures, Understands the Company’s IT supported business processes, IT infrastructure, systems development life cycle and project management, Assesses adequacy of both manual and automated control procedures in addressing corresponding risks, Monitors implementation of agreed action plans).
  • Identifies all risks associated with the engagement, including its significance.
  • Identifies controls necessary to address risks.

PROJECT MANAGER – BUSINESS ANALYST SUPERVISOR – IT Tech Data Business Engagement and Portfolio Management (REORG)

Smart Communications, Inc.
Makati City
07.2017 - 12.2017
  • Leads process, data governance and control initiatives for Smart Tech data group.
  • Reviews documentation if within EPQM standards.
  • Documents and creates process maps to be used for process gap analysis, risks and control management.
  • Support group wide SOX related testing, internal and external audit activities and requirements as well as SDLC reviews and alignment initiatives.
  • Collaborates with the internal audit team for risk management and audit compliance.
  • Attends to process walkthroughs and discussions with external audit partners (SGV).
  • Reviews audit requests and evidences provided to internal and external audit partners.
  • Consolidates findings and recommendations for Technical Activities or Process Improvements.
  • Project Manager and Business Analyst for remediation projects for audit compliance.

DATA ANALYTICS SUPERVISOR – IT Business Intelligence

Smart Communications, Inc.
Makati City
12.2014 - 07.2017
  • Prepares and manages SUN (Digitel) Financials and Data Analytics day-to-day financial and data analytics deliverables such as unearned revenue reconciliation, system movement analysis, investigation and other ad hoc reports.
  • Project manager for all initiatives for SUN such as the creation/ clean-up/ alignment of master referential data, revenue booking (sap upload) automation, parameter mapping process, control reports creation etc.
  • Attends and acts as a consultant for any campaigns or launches that requires financial data or reports.
  • Project committee member for the Group wide Finance System Transformation (PLDT, SMART and SUN).
  • Collaborates with the internal audit team for risk management and audit compliance.
  • Consolidates findings and recommendations for Technical Activities or Process Improvements.

BUSINESS PROCESS ANALYST – MANAGER – Finance & Risk Operations: Citi Reporting Core System (Global) (REORG)

Citibank ROHQ
Makati City
03.2012 - 11.2014
  • Company Overview: Citibank Tower, 8741 Paseo De Roxas
  • Oversees the day-to-day operations CRC system supported out of Manila the management of the analysts supporting the systems.
  • Ensure service level agreements are met on a day-to-day basis.
  • Issue resolution and management, including adherence to escalation procedures.
  • Conduct regular process reviews to identify opportunities for process improvements, potential process gaps, or existing control breaks.
  • Design process controls as necessary.
  • Customer management, as well as managing of counterparts in other centers.
  • Manage career growth of analysts performing the day to day operations.
  • Leads CRC related migrations.
  • Responsible for the maintenance of CRC reference tables and data mappings.
  • Generate, analyze, and release validation reports on a daily basis.
  • Maintenance of reference tables and system setups.
  • Prepare various data mappings and perform updates in the system.
  • Analysis of impact of the monthly account communication, business unit closures, and other corporate-wide changes to existing data mappings and release review to stakeholders.
  • Assist in resolving queries from customers related to data flow concerns.
  • Provide solutions to customers related to concerns on referential data.
  • Interface with technology when problems arise.
  • Assist in UAT testing in CRC and other related systems as needed.
  • Conducts brownbag trainings for local and onshore users as needed.
  • Citibank Tower, 8741 Paseo De Roxas

BUSINESS PROCESS ANALYST – MANAGER - Finance & Risk Operations: Allocations Processing System (Global) – Double Hatting

Citibank ROHQ
Makati City
01.2011 - 06.2012
  • Overall project head for remotely migrating APS system to Manila as well as smooth transition from legacy systems (CGICS) to best-in-class systems.
  • Generally provides dedicated support for APS Operations and reporting deliverables.
  • Investigate and respond to customer inquiries relating to APS.
  • Interface with technology when problems arise.
  • Assist in UAT testing in APS and other related systems such as CGICS.

BUSINESS PROCESS ANALYST – MANAGER - Finance & Risk Operations: Citi Global Intercompany Systems (Global)

Citibank ROHQ
Makati City
01.2011 - 06.2012
  • Overall project head for remotely migrating CGICS to Manila (Project completed); generally provides dedicated support for CGICS Operations and Reporting and Planning deliverables.
  • Monitor CGICS Business Objects builds to ensure completion without errors.
  • Run builds and validate against Oracle control totals when completed.
  • Ensure the integrity of data and the accuracy of information.
  • Pass adjustments as needed (eg. tax).
  • Investigate and respond to customer inquiries relating to Business Objects.
  • Interface with technology when problems arise with either CGICS or Business Objects.
  • Assist in the creation of monthly reports; fix issues in canned BO reports.
  • Train users during implementation, then while setting up new functionalities.
  • Implement, optimize and make financial information systems operational.
  • Make sure financial policies are observed and see to their application in the systems.
  • Make recommendations to improve the functionalities and financial processes.
  • Assist in UAT testing for any new functionality introduced into Business Objects.
  • Administers process documentation to ensure that the team is audit ready.
  • Conducts brown bag sessions (classroom and conference sessions) to other Citi domains locally and globally.

FINANCIAL REPORTING ASSOCIATE- MIS Reporting under Country Reporting Team (REORG)

Deutsche Knowledge Services Pte, Ltd.
Bonifacio Global City
04.2010 - 01.2011
  • Production of financial and management reports for head office, statutory and local regulatory requirements covering daily, weekly, monthly, quarterly, semi-annually and annually, as applicable.
  • Performs variance analysis, investigating discrepancies and explains movements in account balances between periods.
  • Substantiates balance sheet accounts in accordance with existing policy and substantiation requirements.
  • Understands system architecture within the reporting platform, e.g. SAP, and assesses impact of technical issues to reporting production.
  • Maintains evidence of controls performed via checklist and other supporting documentation.
  • Coordinates and escalates outstanding issues to stakeholders and supporting teams as needed.
  • Conducts root cause analysis and provides tactical as well as strategic recommendations on corrective and preventive actions.
  • Liaises with onshore Finance Directors/Managers (FD/Ms) and other stakeholders.
  • Production of key performance, risk indicators and other required operational metrics such as but not limited to the following: Process checklist consolidation, JIRA logging/ resolving, Load balancing, FTE Analysis, KPI, Balance Scorecard and the like.
  • Ensures process documentations are up-to-date and compliant.
  • Proposes initiatives to improve existing controls, processes and outputs.
  • Involves in projects and initiatives to support team objectives and strategies.
  • Performs four-eye / QA review.
  • Involved in internal and remote migrations; provide and consolidates details for Change the Bank initiatives.
  • Investigates and respond to customer inquiries; attends monthly calls as part of risk/ issue management.

ACCRUALS AND ALLOCATION –ASSOCIATE - Transfer Pricing for Global Markets Business (Japan team under Accruals and cost booking)

Deutsche Knowledge Services Pte, Ltd.
11.2007 - 07.2010
  • Responsible in monthly Transfer Pricing accrual and settlement bookings, foreign exchange hedging and invoicing; thus, ensure accuracy, quality and timeliness of such.
  • Performs cost/ revenue calculations, processes and prepares journal entries, ensuring deliverable deadlines are met.
  • Reconciles monthly/ quarterly / annual cost and revenue bookings; ensures that all adjustments are made before month end close to clear any breaks.
  • Investigates breaks if any.
  • Handles cost and transfer pricing related queries and resolution of issues.
  • Collaborates with other Finance teams for efficient execution of end-to-end operations.
  • Reviews process output to detect irregularities, errors or variances; thus ensures that quality of outputs are in compliance with predefined processes and service level agreements; in compliance with policies, legal and statutory requirements; accurate and complete.
  • Responsible in monthly inter-entity reconciliations; thus, accruals made for the period was free from errors/ breaks.
  • Ensures process documentations are up-to-date and compliant.

STAFF ACCOUNTANT

Cityland Development Corporation
Ayala North, Makati City
11.2006 - 11.2007
  • Responsible in preparing and checking daily Association, Real Estate, Non- Real Estate related Official Receipt summary, edit and file list.
  • Manually verifies ORs issued for the day together with Due from Affiliates.
  • Responsible in preparing and checking Daily Collection Report and Proofsheet.
  • Prepares any adjustments in the proofsheet, including forfeiture, returned checks, increase or decrease in project cost or area.
  • Prepares Intercompany Debit-Credit Memo (IDCM) for lots sold, forfeiture, turn over of electric meter deposit, remittance of Withholding taxes payable, Input and Output Vat.
  • Prepares journal vouchers for Depreciation, lots sold, forfeiture, salaries, commission and all IDCM received from affiliates, turn over of electric meter deposit, remittance of WTP, Input and Output Vat.
  • Running of month-end reports: Schedules of Reservation Fee, Receivables from Installment and Cash Sales and Monthly Projected Realized Gross Profits.
  • Prepares and checks Reconciliation of Cash on Hand and Cash in Bank balances.
  • Prepares and checks Schedule of Vat Deferred.
  • Prepares and checks the Subsidiary Ledger, General Ledger (detail and mother), Trial Balance and Financial Statements.
  • Manually prepares schedule for various accounts such as A/P- Tel. Bill/ Fax, A/P NF charges, Rental Income, Rental deposit, etc.
  • Reconciles Due to Affiliates accounts and Payroll Accounts.
  • Prepares monthly and quarterly VAT reports.
  • Property custodian.

Education

MBA - Standard Program - Electives on Six Sigma, Project Management and Investment Management

Ateneo Graduate School of Business
Rockwell, Makati
01.2017

Bachelor of Science - Accountancy

St. Paul University
Pedro Gil, Manila
01.2005

Bachelor of Science - Industrial Engineering

De La Salle University
Dasmarinas, Cavite
01.2001

Primary and Secondary Education -

Manila Cathedral College
01.2000

Skills

  • IT Audit
  • Finance
  • Process improvement
  • Project management
  • Training development

Personal Information

  • Age: 42
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Married
  • Religion: Roman Catholic

Timeline

SENIOR MANAGER – IT Audit & Assurance, IT Advisory

Grant Thornton (Cambodia) Ltd
08.2023 - Current

TECHNOLOGY RISK CONSULTANT (IT AUDIT) MANAGER II

KPMG Philippines
12.2022 - 08.2023

IT AUDIT SUPERVISOR – Network, IT and Information Security Audit

Smart Communications, Inc.
01.2018 - 12.2022

PROJECT MANAGER – BUSINESS ANALYST SUPERVISOR – IT Tech Data Business Engagement and Portfolio Management (REORG)

Smart Communications, Inc.
07.2017 - 12.2017

DATA ANALYTICS SUPERVISOR – IT Business Intelligence

Smart Communications, Inc.
12.2014 - 07.2017

BUSINESS PROCESS ANALYST – MANAGER – Finance & Risk Operations: Citi Reporting Core System (Global) (REORG)

Citibank ROHQ
03.2012 - 11.2014

BUSINESS PROCESS ANALYST – MANAGER - Finance & Risk Operations: Allocations Processing System (Global) – Double Hatting

Citibank ROHQ
01.2011 - 06.2012

BUSINESS PROCESS ANALYST – MANAGER - Finance & Risk Operations: Citi Global Intercompany Systems (Global)

Citibank ROHQ
01.2011 - 06.2012

FINANCIAL REPORTING ASSOCIATE- MIS Reporting under Country Reporting Team (REORG)

Deutsche Knowledge Services Pte, Ltd.
04.2010 - 01.2011

ACCRUALS AND ALLOCATION –ASSOCIATE - Transfer Pricing for Global Markets Business (Japan team under Accruals and cost booking)

Deutsche Knowledge Services Pte, Ltd.
11.2007 - 07.2010

STAFF ACCOUNTANT

Cityland Development Corporation
11.2006 - 11.2007

MBA - Standard Program - Electives on Six Sigma, Project Management and Investment Management

Ateneo Graduate School of Business

Bachelor of Science - Accountancy

St. Paul University

Bachelor of Science - Industrial Engineering

De La Salle University

Primary and Secondary Education -

Manila Cathedral College

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MAE ANN A. GO