Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kunthea OR

Kunthea OR

Takeo

Summary

Dynamic shipping professional with a proven track record at J S D TEXTLE (CAMBODIA) CO.,LTD, optimizing packaging to reduce costs and enhance efficiency. Skilled in breakbulk shipping and adept at resolving customer issues, ensuring satisfaction through effective communication and problem-solving. Committed to compliance with shipping regulations and continuous improvement.

Overview

6
6
years of professional experience

Work History

Shipping

J S D TEXTLE (CAMBODIA) CO.,LTD
03.2025 - Current
  • Reduced shipping costs with the optimization of packaging dimensions and weight distribution.
  • Capitalized on upselling opportunities, saving $[Number] in shipping costs.
  • Prioritized daily shipping schedules against shipping orders.
  • Create sticker and Printer

Customer Service Officer

Smart Axiata Co. Ltd
05.2020 - 09.2023
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Conducted thorough research to provide detailed solutions to complex customer inquiries, ensuring satisfaction and understanding.
  • Streamlined communication between customers and internal departments for timely issue resolution.
  • Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.

Education

No Degree - Management

Phnom Penh International University 🎓
Phnom Penh, Cambodia

Skills

  • Breakbulk shipping
  • Packing and shipping
  • Hazardous materials shipping
  • Shipping regulations compliance

Languages

English
Upper intermediate (B2)
Cambodian
Bilingual or Proficient (C2)

Timeline

Shipping

J S D TEXTLE (CAMBODIA) CO.,LTD
03.2025 - Current

Customer Service Officer

Smart Axiata Co. Ltd
05.2020 - 09.2023

No Degree - Management

Phnom Penh International University 🎓
Kunthea OR