Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Training
Languages
Personal Information
References
Timeline
Generic

Kim Daneth

Sihanoukville

Summary

I would like to inform you that I was a Deposit Relationship Manager at Canadia Bank Plc, Shihanouk Ville. It is really interesting to announce the quest for a qualified incumbent to fulfill the position of Deputy Branch Manager at ABA Bank,Sihanouk Province.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Relationship Manager

Canadia Bank Plc
Sihaknouk Ville
01.2023 - Current
  • Cultivated strong client relationships to enhance customer satisfaction and loyalty.
  • Analyzed client needs and provided tailored financial solutions to meet their goals.
  • Coordinated with internal teams to resolve client inquiries and issues promptly.
  • Resolved client issues and complaints promptly, maintaining trust and loyalty.
  • Developed strategies to attract new customers while retaining existing ones.

Deposit Senior Relationship Officer

Canadia Bank Plc
Sihaknouk Ville
01.2021 - 01.2023
  • Managed client relationships to ensure satisfaction and retention.
  • Resolved client inquiries promptly, fostering trust and loyalty.
  • Assisted in the development of marketing campaigns targeting existing customers.

Customer Service

Canadia Bank Plc.
01.2018 - 01.2021
  • Greeted guests and provided excellent customer service.
  • Provided customer service to visitors at the barn.
  • Developed new processes for improved customer service experiences.
  • Created and implemented training programs for new customer service assistants, ensuring they had the necessary knowledge to deliver exceptional customer service.
  • Advised on solutions to improve customer service operations.

Receptionist

Miiya Hotel
Sihaknouk Ville
01.2016 - 01.2018
  • Greeted guests warmly upon arrival at the upscale hotel.
  • Coordinated room bookings and maintained reservation systems efficiently.
  • Managed phone inquiries and directed calls to appropriate departments.

Waitress

Del Mar Pastry and Coffee
01.2015 - 01.2016
  • Provided excellent customer service in a fast-paced pastry and coffee environment.
  • Took and processed customer orders efficiently at the counter and table service.

Education

Graduated -

Hun Sen Mittapheap High School
Sihanouk Ville
01.2016

Graduated degree in Management - Accounting

University of Management And Economic
Sihanouk Ville
01.2015

Skills

  • Customer relationship management
  • Digital banking systems
  • Customer engagement strategies
  • Team management
  • Problem-solving
  • Communication
  • Customer retention strategies

Certification

Certificate of Recognition, Kim Daneth, Top 2 on Cross Sell Activities, 02/01/23

Hobbies and Interests

  • Reading books
  • Magazines
  • Searching Information on Internet
  • Learning new things from others
  • Shopping
  • Traveling

Training

  • Word
  • Excel
  • PowerPoint
  • Quick book
  • Internet and Email

Languages

Khmer : Excellent

English : good (speaking, listening, writing, and reading), 

Personal Information

  • Height: 1.60 cm
  • Weight: 50 kg
  • Citizenship: Khmer
  • Health status: good
  • Date of birth: 07/24/96
  • Gender: Female
  • Nationality: Khmer
  • Marital status: married
  • Place of birth: Sihanoukville

References

  • Sok Leena, position: Branch Manager, Canadia Bank Plc, Shihanouk Ville, phone: 097-710-1818
  • Khov Limpheng, position: Deputy Branch Manager, Canadia Bank Plc, Sihanouk Ville, phone 087-900-062

Timeline

Relationship Manager

Canadia Bank Plc
01.2023 - Current

Deposit Senior Relationship Officer

Canadia Bank Plc
01.2021 - 01.2023

Customer Service

Canadia Bank Plc.
01.2018 - 01.2021

Receptionist

Miiya Hotel
01.2016 - 01.2018

Waitress

Del Mar Pastry and Coffee
01.2015 - 01.2016

Graduated -

Hun Sen Mittapheap High School

Graduated degree in Management - Accounting

University of Management And Economic
Kim Daneth