KHOM LOCH
Waiter
Veal Sov Village, Sangkat Veal Sbov, Khan Chbar Ampov, Phnom Penh,12
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Casual Service
FiveRive Rooftop, Hyatt Regency Phnom Penh
11.2023 - Current
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
- Developed estimates by costing materials, supplies, and labor.
- Documented problems and corrective actions to maintain records.
Casual Service
Banquet, Hyatt Regency Phnom Penh
07.2023 - 11.2023
- Provided professional services and support in a dynamic work environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Waiter/Coffee Barista
Park Cafe
01.2019 - 12.2023
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Prek Eng High School
Phnom Penh, Cambodia 04.2001 -
Skills
Customer Service
undefinedResearcher
Pick the projects you have the most personal interest in and are most passionate about. You can't fake genuine passion and speaking about something you have genuine interest in will always help in how you come across and create much more fruitful and engaging conversations!
Timeline
Casual Service
FiveRive Rooftop, Hyatt Regency Phnom Penh
11.2023 - Current
Casual Service
Banquet, Hyatt Regency Phnom Penh
07.2023 - 11.2023
Waiter/Coffee Barista
Park Cafe
01.2019 - 12.2023
High School Diploma -
Prek Eng High School
04.2001 -
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