Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Keo Lekhena

Phnom Penh

Summary

Dynamic HR professional with extensive experience at EFG Co., Ltd, excelling in employee onboarding and conflict resolution. Proven track record in enhancing operational efficiency and fostering positive employee relations. Skilled in documentation and reporting, I effectively communicate and negotiate to drive team success and improve workplace culture.

Overview

11
11
years of professional experience

Work History

HR & Admins Supervisor

EFG (Express Food Group) Co,. Ltd
Phnom Penh
07.2019 - 06.2024
  • Issued contract and conducted onboarding processes for new hires in accordance with company policy
  • Prepared or maintained employment records in master list & system.
  • Issued internal letter: promotion, transfer, salary adjustment, probation, and others increment etc.
  • Do the monthly promotion, transfer, increment, and incentive report.
  • Do employees in and out report
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Handled employee discipline and termination to address policy infractions.
  • Facilitated exit interviews with departing employees to understand their reasons for leaving the organization.
  • Facilitated communication between management and employees to address grievances or concerns.
  • Coordinates employee benefits; insurance monthly report and claim
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved conflicts among employees by investigating complaints thoroughly and taking appropriate disciplinary action when necessary.
  • Guided employees in handling difficult or complex problems.
  • Assisted with the development of new processes for improving efficiency within the department.

Senior HR Officer

Milvik(Cambodia) Micro InsurancePlc.
Phnom Penh
07.2015 - 07.2019
  • Prepared offer letters and conducted onboarding processes for new hires in accordance with company policy.
  • Maintained personnel records in a master list and system according to legal requirements.
  • Coordinated recruitment process including advertising positions, interviewing applicants and selecting qualified candidates.
  • Facilitated exit interviews with departing employees to understand their reasons for leaving the organization.
  • Handled employee discipline and termination to address policy infractions.
  • Scheduled meetings with employees to address concerns and grievances.
  • Coordinated employee benefits programs, including insurances.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Organized employee directories and updated individual contact information. Aligned HR policies with federal and local regulations.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Organized training sessions to enhance employees' skillset and knowledge base.
  • Worked with department managers to assess needs.

English Teacher

Northline School
Phnom Penh
08.2014 - 06.2015
  • Assessed student performance through tests, quizzes and other assessments.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Participated in workshops, trainings and conferences to improve educational skills.

HR Intern

AMK Micro Finance Plc
Phnom Penh
03.2014 - 08.2025
  • Performed administrative tasks such as filing paperwork or entering data into databases.
  • Provided support and maintained employee files, including onboarding paperwork and other documents.
  • Maintained records of all personnel transactions such as hires, transfers, promotions, terminations.
  • Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
  • Maintained employee records using HR management software for accurate data tracking.

Education

BBA - Banking and Finance

Human Resource University
Phnom Penh
01-2013

BBA - Teaching English As Foreign Language

BELTEI INTERNATION UNIVERSISTY
Phnom Penh
01-2013

High School Diploma -

Serey Mokul
Kandal
01-2008

Some College (No Degree) - Financial Management

Human Resource University
Phnom Penh

Some College (No Degree) - Financial Analysis

Gold Finance Global(GFG88)
Phnom Penh

Skills

  • Employee onboarding
  • Data entry accuracy
  • Documentation and reporting
  • Employee relations
  • Effective communication
  • Conflict resolution

Languages

Cambodian
First Language
English
Intermediate (B1)
B1

Affiliations

  • 2013: Competitor in Debate Club of Woman Affair Ministry
  • 2012: An activist in the Debate Club at Human Resources University
  • 2011: volunteered as an administrator in the Human Resources department at the Human Resources University

Timeline

HR & Admins Supervisor

EFG (Express Food Group) Co,. Ltd
07.2019 - 06.2024

Senior HR Officer

Milvik(Cambodia) Micro InsurancePlc.
07.2015 - 07.2019

English Teacher

Northline School
08.2014 - 06.2015

HR Intern

AMK Micro Finance Plc
03.2014 - 08.2025

BBA - Banking and Finance

Human Resource University

BBA - Teaching English As Foreign Language

BELTEI INTERNATION UNIVERSISTY

High School Diploma -

Serey Mokul

Some College (No Degree) - Financial Management

Human Resource University

Some College (No Degree) - Financial Analysis

Gold Finance Global(GFG88)

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Keo Lekhena