Josia Makata
Windhoek
Summary
Performance-driven individual excelling under pressure in fast-paced, challenging environments. Resourceful, analytical, adept at solving complex problems quickly. Highly organized, detail-oriented, skilled in providing comprehensive administrative support. Dedicated, focused with a talent for prioritizing tasks and achieving project goals. Independent, self-motivated professional with strong research and writing abilities, fostering positive relationships with clients and colleagues. Committed to patient advocacy, service excellence, embracing healthcare leadership opportunities.
Overview
7
7
years of professional experience
Work History
ADMINISTRATIVE OFFICER
MINISTRY OF URBAN AND RURAL DEVELOPMENT
Windhoek, Namibia
03.2021 - Current
- Ensured accuracy in documenting correspondences.
- Managed processing 102 of S & T requests promptly.
- Enhanced database integrity by updating Traditional Authority records.
- Managed efficient dispatch of external correspondence.
- Organized travel itineraries for traditional leaders on official missions.
- Maintained accurate payroll records for Traditional Leaders.
- Compose internal memorandums.
- Resolved customer queries through prompt and accurate communication.
- Generated detailed financial reports and oversaw budget allocations.
- Coordinated supply management and initiated orders to maintain inventory.
- Ensured accurate categorization and storage of critical business files.
- Directed delivery of letters and packages to team members.
- Managed calendar appointments for seamless operations.
- Oversaw maintenance vendor activities to ensure timely equipment servicing.
- Supported HR department in managing job postings and conducting interviews.
- Contributed to resolving disputes by being actively involved in investigative efforts.
- Documented discussions in investigations.
- Facilitated communication between stakeholders and the attorney general's office concerning Traditional Authority topics.
- Advised the Honourable Minister on strategic aspects of Traditional Authority.
- Partnered with financial auditors to examine mismanagement of state funds by traditional leaders.
INTERN ARBITRATOR AND CONCILIATOR
MINISTRY OF LABOUR, IR & EC
Otjiwarongo, Namibia
12.2018 - 05.2019
- Recording complaints, research and advise
- Investigate and enforce compliance with the Labour Act
- Attending to Labour dispute and complaints
- Conduct inspection at workplaces
- Conducting occupational health and safety at workplace
- Facilitating communication in disputes to establish a mutual agreement.
- Clarifying the arguments of opposing parties.
- Conducting initial meetings for both parties to describe the arbitration process.
- Setting up appointments with both parties.
- Applying laws, procedures, and industry knowledge to settle disputes.
- Analyzing documentation and records.
- Interviewing key stakeholders in each case.
Education
Post-graduate Diploma Level 7 - Strategic Management And Leadership
Edubex
India Diploma - Labour and Employment Studies
University of Namibia
Windhoek 04.2020
Namibia Senior Secondary Certificate -
J G VAN DER WATH SECONDARY SCHOOL
Okahandja, OD11.2013
Skills
- Computer Literate
- Good communication skills
- Excellent with planning, organizing, prioritizing and pressure
- Deadline driver, accurate and precise work
- Proactive and problem solving
- Independent worker and team player
- Ability to work with confidential data
- Payroll administration
References
- Cleophas, Gainob, Head of Administration, 067 303 742, Ministry of Labour, IR and Employment creation
- Ms. Emilia Neliwa, Senior Administrative officer, 061 2975878, Ministry of Urban and Rural Development
Driving License
Code: B
Timeline
ADMINISTRATIVE OFFICER
MINISTRY OF URBAN AND RURAL DEVELOPMENT
03.2021 - Current
INTERN ARBITRATOR AND CONCILIATOR
MINISTRY OF LABOUR, IR & EC
12.2018 - 05.2019
Post-graduate Diploma Level 7 - Strategic Management And Leadership
Edubex
Diploma - Labour and Employment Studies
University of Namibia
Namibia Senior Secondary Certificate -
J G VAN DER WATH SECONDARY SCHOOL