Jennifer Lorenzo
Johannesburg
Summary
My name is Jennifer Lorenzo.
I am a results-driven professional with a proven track record of exceeding targets and driving growth through strategic lead prospecting and CRM expertise at Max Trust. Demonstrated leadership and customer relationship building skills honed at Multichoice South Africa, leading to streamlined processes and enhanced productivity. Proven ability to transform challenges into profitable opportunities while consistently delivering exceptional results.
Overview
19
19
years of professional experience
Work History
Site Supervisor
Lakewood Conference Centre
Johannesburg, Gauteng
08.2024 - Current
- Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
- Tracked material usage and contractor hours to align projects with budgets.
- Delegated duties to employees based on skillset.
- Participated in job-site meetings with contractors, owners, architects, engineers, as necessary.
Control Room Supervisor
Bombsquad
Johannesburg, Gauteng
06.2020 - 06.2024
- Checked well automation and alarms in operational control center and dispatched crews to maximize well performance and runtime.
- Performed regular maintenance checks on all security systems and equipment.
- Monitored security cameras, alarms and surveillance systems to detect potential threats.
- Organized shift schedules for all personnel working in the control room.
Sales Representative
Max Trust
Johannesburg
10.2019 - 11.2019
- Drove sales through development of successful promotional strategies and product placement.
- Answered customer questions, and responded quickly to problems and complaints.
- Cold-called and set up meetings with potential clients.
Office Administrator
Jafta's Rusiness Solutions
Johannesburg
07.2016 - 09.2019
- Coordinated and managed daily administrative operations of the office.
- Provided general administrative support to staff members.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
Caterer
Jenny's Kitchen
Johannesburg
02.2013 - 01.2016
- Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
- Discussed menu options, venue locations and event budget with clients to provide accurate service, food and beverage quotes.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
Supervisor
Multichoice South Africa
Johannesburg
04.2010 - 03.2013
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Streamlined workflow processes, reducing project completion times.
Consultant
Multichoice South Africa
Johannesburg
08.2006 - 03.2010
- Promoted available products and services to customers during service, account management and order calls.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education
Matric -
Coronationville Seconmary School
Johannesburg01.2004
Skills
- Sales consultation
- Lead prospecting
- Customer relationship building
- Account management
- Customer needs assessment
- Solutions planning
- CRM proficiency
Personal Information
- Date of Birth: 31 October 1985
- Nationality: South African
Languages
- English
- Afrikaans
Languages
English
Native/ Bilingual
Afrikaans
Full Professional
References
References available upon request.
Timeline
Site Supervisor
Lakewood Conference Centre
08.2024 - Current
Control Room Supervisor
Bombsquad
06.2020 - 06.2024
Sales Representative
Max Trust
10.2019 - 11.2019
Office Administrator
Jafta's Rusiness Solutions
07.2016 - 09.2019
Caterer
Jenny's Kitchen
02.2013 - 01.2016
Supervisor
Multichoice South Africa
04.2010 - 03.2013
Consultant
Multichoice South Africa
08.2006 - 03.2010
Matric -
Coronationville Seconmary School
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