Summary
Overview
Work History
Education
Skills
PERSONAL INFORMATION
Languages
REFERENCE
Timeline
Generic

Jason Uudhigu

Windhoek

Summary

Dynamic MULTI-SKILLED CONSULTANT from FIRST NATIONAL BANK with a proven track record in enhancing client engagement and retention through expert CRM system implementation. Excelled in problem-solving and fostering client relationships, demonstrating integrity and team leadership. Achieved clear goals in consulting engagements, ensuring client satisfaction and project success.

Overview

10
10
years of professional experience

Work History

MULTI-SKILLED CONSULTANT

FIRST NATIONAL BANK
11.2014 - Current
  • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to areas specialisation.
  • Implemented customer relationship management (CRM) systems, improving client engagement and retention rates.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

TELLER

First National Bank
03.2016 - 02.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Education

BBA - Business Administration

NAMIBIA UNIVERSITY OF SCIENCE AND TECHNOLOGY
WINDHOEK
04-2019

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Client Relationships
  • Integrity and Honesty

PERSONAL INFORMATION

ID NUMBER: 86091300210

AGE: 38

DRIVERS LICENSE : BE

MARITAL STATUS: MARRIED

Languages

English
Proficient
C2
French
Intermediate
B1
AFRIKAANS
Proficient
C2

REFERENCE

ELMA MOUTON CELL: 0812961293

TEAM LEADER AT NORTHERN INDUSTRIAL BRANCH FNB


JENIVIVE VAN WYK CELL: 0817022113

BRANCH ADMINISTRATOR AT NORTHERN INDUSTIAL BRANCH FNB


SELMA ALUKOLO: 0816073945

BRANCH MANAGER JOHN MEINERT BRANCH FNB



Timeline

TELLER

First National Bank
03.2016 - 02.2022

MULTI-SKILLED CONSULTANT

FIRST NATIONAL BANK
11.2014 - Current

BBA - Business Administration

NAMIBIA UNIVERSITY OF SCIENCE AND TECHNOLOGY

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Jason Uudhigu