Jason Uudhigu
Windhoek
Summary
Dynamic MULTI-SKILLED CONSULTANT from FIRST NATIONAL BANK with a proven track record in enhancing client engagement and retention through expert CRM system implementation. Excelled in problem-solving and fostering client relationships, demonstrating integrity and team leadership. Achieved clear goals in consulting engagements, ensuring client satisfaction and project success.
Overview
10
10
years of professional experience
Work History
MULTI-SKILLED CONSULTANT
FIRST NATIONAL BANK
WINDHOEK (Remote)
11.2014 - Current
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to areas specialisation.
- Implemented customer relationship management (CRM) systems, improving client engagement and retention rates.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
TELLER
First National Bank
Windhoek, Khomas, Namibia
03.2016 - 02.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
BBA - Business Administration
NAMIBIA UNIVERSITY OF SCIENCE AND TECHNOLOGY
WINDHOEK04-2019
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
PERSONAL INFORMATION
ID NUMBER: 86091300210
AGE: 38
DRIVERS LICENSE : BE
MARITAL STATUS: MARRIED
Languages
English
Proficient
C2
French
Intermediate
B1
AFRIKAANS
Proficient
C2
Timeline
TELLER
First National Bank
03.2016 - 02.2022
MULTI-SKILLED CONSULTANT
FIRST NATIONAL BANK
11.2014 - Current
BBA - Business Administration
NAMIBIA UNIVERSITY OF SCIENCE AND TECHNOLOGY