Huom Hak
Siem Reap
Overview
8
8
years of professional experience
Work History
Partnership Account Manager
Water.org
Current
- Implements partner account management cycle for assigned portfolio, utilizing global frameworks, tools and methods for partnership design, solution design and field monitoring, and performance reporting
- Conjunction with relevant business leads, product specialists and regional operations specialists, develops and implements partner workplans and delivery of approved services to partners directly or via third parties, including Technical Assistance, Financial Product Design, etc
- Facilitates packaging and resolution of service requests for existing relationships, engaging product experts as needed
- Provides timely and accurate reporting and analysis of account performance and related business metrics, including execution progress and forecast for impact plans and funding utilization to relevant business partners, such as Finance, Insights, and Award Management
- Accountable for accuracy of all data provided to leadership
- Identifies and escalates (as applicable) account, legal and/or compliance risks
- Ensures regular cadence of engagement with the partner's key stakeholders and in partnership with the Regional Insights function, ensures field monitoring and audits (as applicable) of partner's activities
- Ensure compliance with all applicable organizational policies and procedures as well as local regulations and laws
- Makes partners aware of new offerings, proposing expansion of value created by new products and services
- Participates in and supports regional coordination with respect to pipeline, lead generation, etc
- Gaining and leveraging fluency in the products and services offered by the enterprise and demonstrating strong interpersonal attributes that will influence decision makers toward our products and services
- Remaining current on the legal and regulatory environment and identifies likely impacts to partners' operations and business objectives
- As applicable, contributes to design of new proposals and concept notes for new philanthropic funding
- Accessing, sharing, and contributing to knowledge management within and outside of the region.
Regional Agent Network Manager
Wing Commercial Bank
07.2023 - 02.2024
- Controlling agent network
- Kept good relationship all agents
- Briefing all new products to agents
- Support team work
- Training and coaching team work
- Solved all problem in region
- Lead team for growth productivity
- Kept good communication with authorities
- Evaluated and motivated subordinates.
Regional Manager
Phillip Bank Plc.
05.2022 - 07.2023
- Sale all products of bank
- Increase branch performance
- Monitoring PAR and NPL
- Kept good relationship with all billers and merchants
- Controlling branch manager
- Support team work
- Training and coaching
- Solved all problem in region
- Lead team for growth productivity
- Set up KPI for branch manager (credit and non-credit)
- Kept good communication with authorities and panel
- Evaluated and motivated subordinates.
Commercial Relationship Manager
AMK Microfinance
06.2019 - 05.2022
- Promote loans (commercial loan, value chain loan, syndicated loan, OD loan, loan to biller)
- Promote savings, payroll, payment, ecosystem, MB
- Control sale managers (credit and non-credit)
- Check daily performance of all business and report to chief
- Kept good relationship with all billers and merchants
- Check and verify all loans (commercial loan, syndicated loan, OD loan, loan to biller and value chain loan)
- Working closely with Authority
- Follow up weekly and monthly target (loan, saving, payment and payroll, MB and ecosystem)
- Report to Head of Business (credit and non-credit)
- Support team work (commercial team)
- Solve problem with clients
- Set up KPI for sale manager (credit and non-credit)
- Set up cash projection (yearly, monthly, weekly and daily)
- Set up yearly NII
- Set up yearly business plan (loan, deposit, payment, payroll, mobile banking and merchant ecosystem)
- Report achievement to HO.
Branch Manager
CMK Plc.
- Control cash count
- Check daily operation
- Control branch profit
- Promote all products of CMK
- Working closely with Authority
- Follow monthly objective (target)
- Follow loan late and NPL
- Client assessment (loan)
- Analysis the income statement
- Writing request loan approval to HO
- Disbursement loan
- Keep good communication with existing and new customers
- Solve problem with clients.
Customer Relationship Manager
Phnom Penh Commercial Bank
- Communicate with authority
- Promote all bank products
- Clients' assessment
- Explain how to use cash flow to clients
- Writing credit memo to request loan approval
- Prepared clients document for legal checking
- Writing proposal for disbursement
- Disbursement (working with bank system)
- Follow up clients
- Solve all problem with clients
- Checking all document of customer relationship officer
- Report all loan process to Branch Manager and Director
- Training new staff.
Deputy Head of Credit
First Investment Specialize Bank
01.2016 - 12.2016
- Set up loan policies
- Verified loan document all branch
- Keep good community with authority
- Set business plan
- Set target for loan staff
- Report all loan to general manager
- Follow loan staff
- Training new staff
- Solving Loan NPL.
Credit Officer
Prasac Micro Finance Institution
- Communicate with authority
- Promotion of loan
- Assess loan
- Complete loan
- Check loan
- Disburse loan
- Follow up loan
- Repay loan or collecting loans
- Report to Sub-Branch Manager about activity plan
- Make plan Disburse and repay (weekly, monthly and Cash projection) for Sub-Branch Manager.
Marketing Staff
Boutique
Cashier
Restaurant
Education
MBA -
BBU
Graduated - undefined
Cambodia University for Specialty (CUS) of General Management
Graduated - undefined
Hun Sen Phnom Sampov High School
Graduated - undefined
Banann Secondary School
Skills
Customer Service
Branch Operations Management
Relationship Building
Relationship building and management
Sales Development
Employee Development
Business development expertise
Performance Reviews
Team Player
Staff Management
Customer Relationships
Business Development
Decision-Making
Team Supervision
Work Prioritization
Staff Supervision
Sales professional
Sales management
Strong team-builder
Staff Training
Human resources knowledge
Sales Planning
Marketing
Goals and performance
Strategic Planning
Staff Development
Cover Letter
Dear Sir /Madame
I am writing this letter to apply for the position as: Regional Manager. I interest this job position because I think that I have all necessary requirement and qualification as you need. To begin with, I would like to introduce myself, I'm 40 years old and currently I continue to studying MBA at BBU in Siem Reap province. Besides that, In addition used to training about credit report understanding of CBC, training on international financing report standard of KPMG, training the effective lending methodologies for MSME in Acleda institution also and training about products and procedures which related to AMK commercial business site and the last one is training about how to build Relationship Base Sale Skill with Institute of Banking and Finance (IBF). Moreover I have many work experiences related to loan non-loan and sale skill, such as: credit officer for PRASAC MFI about a year and a half, customer relationship manager for PPCBank about 5 years. further, I used to work as deputy head of credit for First Investment Specialize Bank base in HQ almost 2 years, additional I used to worked as branch manager for CMK Plc., in Siem Reap branch. And worked as a commercial relationship manager for AMK Microfinance about 3 years and currently, I'm working for Phillip Bank with position as Regional Manager. My duties, I involved in many business activities such as: controlling all branches profit and NPL, training and coaching, solving problem all problem in regional with Branch Manager also kept good relationship authorities and panel (insurance and real estate companies) and support all activities related to branch performance. My previous experience, I'm also used to worked as is Regional Agent Network Manager for Wing Bank in Northern region (Siem Reap, Ordomeanchey, Kampong Tom and Preah Vihear province) and my current duty I working for Water.org with the position is Partnership Account Manager. I have strong commitment and full experience with commercial bank, specialize bank and MFI institute as management level. So, I commit this position is suitable with my knowledge.
In conclusion, as my mentioned above, I think have enough qualification and experience for the position as Regional Manager in your institution. I would be very glad if you would consider me as one of candidate for the said position. I am very much feeling to come for an interview at your most convenient time.
Sincerely yours,
Huom Hak
- Mr. HUOM HAK
- Address: Banteay Chas Village,
Sangkat Slor Kram, Siem Reap
- Tel: 012 32 11 22 / 093 32 11 22
- E-mail: sengpenya@yahoo.com
: sabun.seng@yahoo.com
Trainingprogramscompleted
- 17-28 May 2010, Policies, procedures and operations of PRASAC MFI, LTD.
- 07-11 April 2014, All Policies Loan Product and all Product of Bank (PPCB)
- 24-March-2016, Public Training Credit Report Understanding (CBC)
- 27-28 April 2016, Training on International Financing Report Standard (KPMG)
- 9-12 May 2018, Training the Effective Lending Methodologies for MSME
- July 2019 to present, All products and procedure of commercial business of AMK
- 10-11 March 2023, Training Relationship Base Sale skill with IBF
Languageskill
- Khmer, Native Language
- English, Good in Reading, Writing, Speaking, Listening
Computerskill
Microsoft Word, Excel, Power Point, Internet and E-mail
Personal Information
- Height: 1,70m
- Health Status: Good Health
- Date of Birth: 02/02/84
- Gender: Male
- Nationality: Cambodia
- Marital Status: Single
- Religion: Buddhist
References
- Mr. Leom Vandieng, Relationship Manager, Bred Bank Cambodia, 092 71 44 98
- Ms. Leng Bunnith, Operation Manager, KASIKORNBANK (Phnom Penh Branch), 077 70 81 11
Timeline
Regional Agent Network Manager
Wing Commercial Bank
07.2023 - 02.2024
Regional Manager
Phillip Bank Plc.
05.2022 - 07.2023
Commercial Relationship Manager
AMK Microfinance
06.2019 - 05.2022
Deputy Head of Credit
First Investment Specialize Bank
01.2016 - 12.2016
Partnership Account Manager
Water.org
Current
Branch Manager
CMK Plc.
Customer Relationship Manager
Phnom Penh Commercial Bank
Credit Officer
Prasac Micro Finance Institution
Marketing Staff
Boutique
Cashier
Restaurant
MBA -
BBU
Graduated - undefined
Cambodia University for Specialty (CUS) of General Management
Graduated - undefined
Hun Sen Phnom Sampov High School
Graduated - undefined
Banann Secondary School
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