Horn Kakada

• Oversaw IT department operations and training.
• Managed network and system performance, conducting troubleshooting, security patching and maintenance.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
• Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
• Built, customized and repaired technology based on staff requests.
• Wrote policy, procedure and manuals governing internal IT use.
• Interviewed, hired, trained and mentored IT staff by coaching, leading performance reviews and offering constructive feedback.

• Worked flexible hours; night, weekend, and holiday shifts.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Identified issues, analyzed information and provided solutions to problems.
• Monitored all company inventory to ensure stock levels and databases were updated.
• Maintained camera and physical security systems.
• Supported phone, photocopier, and other physical equipment.
• Design graphics for marketing purpose

• Converted graphic designs to usable web images using Adobe Illustrator.
• Provided front-end website development using WordPress and other editing software.
• Collaborated with project manager to meet expectations regarding presentation, QA and commerce.
• Generated custom coding to create web page content that addresses organizational demand.
• Furnished research and materials based on up-to-date web design standards.
• Conducted testing and review of website design for responsiveness, clarity and effectiveness.
• Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.
• Employed search engine optimization tactics to increase reach of targeted audience.
• Multi-tasked across multiple focuses to generate project results and meet deadlines and organizational expectations.

Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.

• Review and entry the membership record in MLS church system.
• Executed data verification to detect errors.
• Reduced data errors by 30% by managing multi-step QA process.

• Maintained camera and physical security systems.
• Managed network and system performance, conducting troubleshooting, security patching and maintenance.

• Taught Microsoft Word, Excel and PowerPoint according to age group and ability.
• Designed classes on Adobe Photoshop, Illustrator for adult students.
• Basic IT skills and coding language.
• Planned and implemented curriculum to teach up-to-date technology to around 100 students.