Guillaume Soster
HABAY-LA-NEUVE
Summary
As a communicator by passion, I am looking for a new position in which my dedicated work and my kindness will be the keys of our partnership.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Business Assistant
Arendt Regulatory & Consulting
Luxembourg
11.2020 - 12.2022
- Prepared invoices for customers and suppliers.
- Maintained a record of all financial transactions, ensuring accuracy and completeness.
- Coordinated with other departments within the organization regarding budgeting matters.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Prepared agendas and made arrangements for meetings, conferences, teleconferences.
Customer Service Representative
PolyOne
Luxembourg
02.2019 - 11.2020
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Radio Presenter
48FM
Liège
11.2017 - 02.2019
- Animation of "Disambiguation", a daily program about the history of Rock and its derivatives. Research of anecdotes around the groups, reception of guests and technical realization of the show.
- Generated ideas for new show formats and content segments.
- Created promotional materials to advertise upcoming shows.
- Recorded, edited, and archived audio files for future use.
Education
Formation - Radio Animating
Perspectives
Liège08-2017
Bachelor - Communication
Haute Ecole De La Province De Liège
Liège08-2016
High School Diploma -
Saint-Benoît
Habay-la-Neuve08-2012
Skills
- Customer Service
- Client Relationship Building
- Interpersonal Communication
- Teamwork and Collaboration
- Problem-Solving
- Professional Demeanor
Languages
French
First Language
English
Advanced (C1)
C1
Spanish
Elementary (A2)
A2
Dutch
Beginner (A1)
A1
Affiliations
- Radio presentation - Radio BIG
- Concerts organization - Disambiguation booking
- Beer drafting - Gentleman Beer
Timeline
Business Assistant
Arendt Regulatory & Consulting
11.2020 - 12.2022
Customer Service Representative
PolyOne
02.2019 - 11.2020
Radio Presenter
48FM
11.2017 - 02.2019
Formation - Radio Animating
Perspectives
Bachelor - Communication
Haute Ecole De La Province De Liège
High School Diploma -
Saint-Benoît
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