Work Preference
Professional Summary
Work History
Overview
Education
Skills
Soccer, Reading, Running, Meeting New People
Languages
Timeline
Open To Work

Giovanni Evan Delano April

Dial a meal lisa manager
Windhoek, Khomas

Work Preference

Job Search Status:

Open to work

Desired Job Title

Call Center Consultant

Work Type

Full Time

Minimum Desired Compensation

$45000/yr

Work History

Call Center Consultant

10 Months
Dial a meal lisa manager | 11.2025 - Current
  • Assisted customers by resolving inquiries and providing product information.
  • Utilized CRM software to track customer interactions and follow up on unresolved issues.
  • Maintained accurate records of customer feedback to improve service quality.
  • Collaborated with team members to streamline communication processes and enhance efficiency.

Sales Associate

6 Months
Sportscene wernhil Manager Jo-vira | 06.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
1
Years of experience

Proven Sales Associate at Sportscene with a track record of enhancing customer satisfaction through exceptional customer service and efficient time management. Skilled in cash handling accuracy and adept at fostering teamwork, I excel in high-stress situations, significantly contributing to seamless operations and repeat business. Demonstrates problem-solving skills and a commitment to achieving company goals.

Education

High School Diploma

Dawid Bezuidenhout High School | Windhoek, Khomas, Namibia

Skills

Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Cash Handling Accuracy

Soccer, Reading, Running, Meeting New People

  • Reading is a form of relireliving my stress and betters my vocabulary.
  • Meeting new people is very important because iwe learn from each other in many different ways.
  • Playing soccer is my way of dealing with my current feelings.

Languages

English, Affrikaans, Damara/Nama
Native language
German
A2
Elementary

Timeline

Call Center Consultant

Dial a meal lisa manager
11.2025 - CurrentRead More

Sales Associate

Sportscene wernhil Manager Jo-vira
06.2023 - 12.2023Read More

Dawid Bezuidenhout High School

High School Diploma
Read More
Giovanni Evan Delano April