Hi, I’m
Geroldine K Tjambari
Windhoek, Khomas
Summary
I am currently a Financial Management student at the International University of Management student number 160029309.
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
16
years of professional experience
Work History
Okarundu OrganicsWindhoek
Startup Founder
06.2023 - Current
Job overview
- Founded and manage all aspects of Okarundu Organics, including business strategy, operations, and growth initiatives.
- Oversee human resources functions, including staff recruitment, training, performance management, and team development.
- Manage financial operations, including budgeting, bookkeeping, cash flow management, and reporting.
- Drive sales and marketing initiatives, including product promotion, advertising campaigns, and customer relationship management.
- Develop and implement operational processes to improve efficiency and ensure high-quality service delivery.
- Build and maintain strong relationships with clients, suppliers, and partners to support business growth.
- Monitor market trends and competitor activities to identify new business opportunities and drive revenue growth.
- Managed approximately 30 incoming calls and emails per day from customers.
Clover DiariesWindhoek, Khomas
Clerk
03.2020 - 06.2023
Job overview
- Operated scanning equipment (Alaris Capture Pro) to transfer documents for invoice and claims processing, ensuring accurate data capture.
- Processed scanned invoices and price claims efficiently, maintaining meticulous records.
- Monitored and maintained customer account records, including outstanding balances and payments.
- Followed up on overdue accounts through calls, emails, and written correspondence to ensure timely collections.
- Prepared and issued invoices, statements, and reminders to clients accurately and promptly.
- Assisted with account reconciliations and resolved discrepancies to maintain financial accuracy.
- Managed customer queries professionally, obtaining missing documents and ensuring complete records.
- Collaborated with the finance team and supported sales initiatives, including promotions and advertising, to drive business growth.
- Entered data into spreadsheets, databases, and documents with 100% accuracy.
- Maintained high productivity, managing daily workload efficiently and meeting deadlines.
- Volunteered for special office projects, completing tasks ahead of schedule and contributing to overall team success.
Stock Market CollegeWindhoek, Khomas
Sales Consultant
01.2019 - 01.2020
Job overview
- Call center, Met or exceeded call speed, accuracy, and volume benchmarks on consistent basis.
- Presenting products to possible customers and signing clients up for the course
- Answered, screened, and processed high volume of calls daily.
- Trained new employees on processes to promote productivity team-wide.
- Taught agents' successful strategies for positively influencing customer experiences, maintaining control of call flow and de-escalating conflicts.
- Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
Platform TradingWindhoek, Khomas
Bookkeeper
01.2014 - 11.2018
Job overview
- Processed financial documents, invoices, and journals accurately and on schedule.
- Reconciled bank and credit card accounts monthly to maintain financial accuracy.
- Managed accounts payable and receivable, ensuring timely collections and payments.
- Balanced general ledger accounts and prepared monthly financial summaries.
- Maintained organized filing systems and supported office administration functions.
Namibia Traffic Management Solutions
Office Administrator
01.2012 - 12.2014
Job overview
- Oversaw daily office operations, ensuring smooth workflow and efficient administrative support.
- Conducted Learner’s License tutoring sessions, improving student success and engagement.
- Managed office inventory and placed timely supply orders to maintain productivity.
- Followed up on outstanding payments, improving collection rates and record accuracy.
- Handled high-volume customer calls and inquiries, delivering prompt and professional service.
- Built and maintained strong client relationships, driving customer retention and repeat business.
- Coordinated scheduling and logistics for team meetings and events.
- Managed administrative tasks to ensure efficient office operations.
- Implemented filing systems to streamline document retrieval processes.
Universal BrandsWindhoek, Khomas
Office Assistant
01.2010 - 12.2011
Job overview
- Served as the first point of contact for visitors and clients, providing professional assistance and directing inquiries to appropriate staff members.
- Handled a high volume of phone and in-person communication with efficiency, ensuring a positive and professional office image.
- Coordinated the distribution of incoming and outgoing correspondence, maintaining accurate records and ensuring timely delivery.
- Monitored and managed office supplies and inventory, optimizing stock levels and minimizing shortages.
- Processed customer payments and issued receipts while maintaining precise financial documentation and transaction records.
- Supported daily administrative operations, contributing to efficient workflow and smooth office functioning.
- Coordinated schedules and meetings for management, optimizing time management for team leaders.
- Managed daily office operations, ensuring efficient workflow and organization.
- Implemented filing and documentation systems to enhance data retrieval efficiency and accuracy.
- Assisted in processing incoming correspondence, maintaining clear communication channels within the office.
Education
International University of ManagementWindhoek, KH
Certificate in Bookkeeping from Finance
01.2016
David Bezuidenhout Secondary SchoolWindhoek, KH
Grade 12 from High School Certificate
01.2007
International University of ManagementWindhoek, Namibia
Certificate in Financial Management from Finace
10-2028
Skills
- Invoice processing
- Bookkeeping
- Bank reconciliation
- Pastel
- Attention to Detail
- Excel
Additional Information
Open minded and always looking forward to learning, Excellent communication and persuasion skills, Opportunity oriented, Innovative and reliable, Hardworking and committed, Enjoy meeting new people and networking., Strong interpersonal, friendly and a people's person, Give attention to Detail
Timeline
Startup Founder
Okarundu Organics
06.2023 - Current
Clerk
Clover Diaries
03.2020 - 06.2023
Sales Consultant
Stock Market College
01.2019 - 01.2020
Bookkeeper
Platform Trading
01.2014 - 11.2018
Office Administrator
Namibia Traffic Management Solutions
01.2012 - 12.2014
Office Assistant
Universal Brands
01.2010 - 12.2011
International University of Management
Certificate in Bookkeeping from Finance
David Bezuidenhout Secondary School
Grade 12 from High School Certificate
International University of Management
Certificate in Financial Management from Finace
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
- ID Type: National Identity Card
- ID Number: 89121500118
- Date of Birth: 1989-12-15
- Gender: Female
- Nationality: Namibian
- Driving License: GTJAMBARI 03/89121500118
- Marital Status: Single
References
- Mr. Tiko Phiri, Accountant, Platform Trading, (+26481-6203045) - 061250291
- Mrs. Priscilla, Human Resource, Stock Market College, (+27826758609)
- Mrs. Holder, Senior Credit Controller, Clover Diaries, +264813060406
Personal Information
- ID Type: National Identity Card
- ID Number: 89121500118
- Date of Birth: 1989-12-15
- Gender: Female
- Nationality: Namibian
- Driving License: GTJAMBARI 03/89121500118
- Marital Status: Single